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GARETT C
Customer Reviews for Sand Mountain Offroad
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful
WILFORD LGreat experience. Great Uhsul location
SCOTT FLocation was not open so we placed keys in a drop box.
DILLON FWe just left keys in a drop box and didn't interact with any employees. It is a bit difficult to tell where the location is.
Jenniferr SVery satisfied with the help I received from the people working there. Will gladly use them again.
KEVIN WMake sure the trailer is clean by last customer,the trailer smelt like gasoline and had to wash it out with soap and water.
ANTHONY HWill be renting from them again.
SCOTT FThey were great!
ISIDRO LThis is a newly opened, very clean & friendly site.
EDWARD BAwesome guys in Hurricane!!! Very helpful and freindly
JACEN HVery professional and helpful
SCOTT FService was excellent, trailer was ready to go when I arrived. Definitely recommend !
KEVIN ATim the manager was awesome!!!! He went above and beyond!! Will be back
Freddy FLocation was closed on Saturday but U-Haul on the 1-800 number were very helpful so we could drop the trailer.
CHRIS SThis location gave AWESOME customer service! They were the best customer service based business I have ever had the pleasure to work with. The equipment was just what I needed and they went above and beyond my expectations to ensure I was taken care of. I can’t recommend them highly enough!
CHERYL BExcellent service and very well maintained equipment. I will certainly use this business in the future.
MARK HI recently had the pleasure of renting and dropping off a U-Haul at Sand Mountain Off Road, and I can honestly say it was one of the best experiences I've ever had. From the moment we arrived, we were greeted with warm smiles and genuine hospitality by both the owner and his wife. Their welcoming nature made us feel right at home, especially since we’re new to the area. Not only did they make the whole process seamless and stress-free, but they also took the time to chat with us, offering local insights and even extending an offer to show us around and hang out based on our shared interests. It’s rare to find such a friendly and personable experience, and I’m so grateful for their kindness. The U-Haul rental process was quick and easy, but what really stood out was their exceptional customer service and the sense of community they fostered. I will definitely be returning for more than just U-Haul services in the future – Sand Mountain Off Road has earned a loyal customer, and I can’t recommend them enough!
KATO PThis was by far my best Uhaul experience I’ve ever had! The staff were so helpful, especially during a stressful time I was going through. I needed to upgrade on short notice and the staff came in on their day off to make sure I got everything I needed. They were also quick to reply to any questions I had and were overall very responsive. The staff went far above and beyond to help me out and I couldn’t be more thankful. Highly recommended!
PAUL RThe people there are very friendly and helpful. Went through everything about the trailer we rented and gave tips on using it. It’s a new location and was one of their first customers, would recommend them!
Angeline B