Clarify the instructions on how the locks work. They do not pull down like normal padlocks and trying to open them that way will not work; they sort of slid open with a turn. Very different than I have seen in the past.
James R
Customer Reviews for S&L Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is fantastic!!! A total lifesaver when Enterprise wouldn’t honor my reservation because I don’t use credit cards. Thank you so much!!!!
SONYA TA slightly better knowledge of more modern forms of payment.
EMILY MMade a terrible situation a little bit better
Elijah EPaid for 1dozen moving blankets and a utility dolly neither were in the truck and the facility was closed on Saturday and Sunday so no way to remedy the situation
Jerald BEverything went just fine. Kind treatment and done professionally.
sonnia sS&L repair was AMAZING. Larry made it very convenient for me and had a truck ready to go on the spot I highly recommend S&L repair in Galesburg, IL for uhaul rentals I was in and out in a matter of minutes. Thank you again I highly appreciate it
monda fGlass and debris in the cargo bed
Thomas MKeep the same great equipment & the same great service from the best people UHaul is the BEST
Scott HGreat guy with great service. I wouldn't hesitate to use them again.
Kevin DClean the truck off, don’t charge me extra unauthorized charges,and forget my dolly.
Melissa PThe truck's gas gauge was broken so I had to fill it up twice. This isn't an issue with the location, it's an UHaul issue. Otherwise, all was good.
SHANNON JThe guy at S&L was awesome. he was friendly and helpful I would go there again.
WILLIAM SI think the a/c needs servicing because it did not seem very cold. Even more important is the dealer at the pick-up location told me that because I purchased the Limited Damage Waiver (LDW) I did not need to document any damage on an inspection form. At the drop-off location I learned that the LDW is void without the inspection form. Thankfully I had no damage or the LDW expense would have been wasted money.
BRYAN HEmployees were not wearing masks inside (it is state mandate)
Robert CThey were great
JESSE RTrailer was very dirty and had to be significantly swept out to be usable.
RYAN RIt was great
DAWN BGreat service
KEVIN RThere was an empty 55" flat-screen TV box in the trailer when I picked it up, which I had to dispose of.
Brian BVery helpful and got me hooked up and on the road quickly. I would never hesitate to rent from S&L Repair again.
Tim ANothing just fine
Glenn BRequire all of the information to be submitted online for an online booking. When I arrived to the rental location, I had to provide additional information to the personnel there. I'd prefer input all of my info ahead of time so I can show up, get the agreement printed, and be on my way.
Todd REverything was excellent! Larry is wonderful to work with, very helpful and very knowledgeable.
tammy mOn the website post the height of the unit being rented
Michael MEverything was great
William GLarry was very nice and helpful.... was well woth the trip to di business with him... We'll be back..
Crystal VTruck was sounding like a machine gun
Victoria MExcellent!
Kevin JI can't think of a single improvement! I had a great experience. I was nervous but was made to feel comfortable and had absolutely no problems!
Theresa MThe gentleman that I met I believe his name was Larry, was extremely sweet, helpful and very easy to talk to. I enjoyed conversing with him while we got everything set up. Thanks for awesome service!
Felisha BNothing, the staff were very professional and pleasant to deal with. The truck was clean and ready to go when I got there. The one piece of advice I would give would be to put some wd40 on the truck doors, they were rather squeaky.
Damion SI was very disappointed with my U-Haul experience because I called a couple of weeks in advance for a closed trailer since I was traveling from Davenport IA to Salina KS and hauling a mattress and the day before I am to pu the trailer I get a call telling me they don't have one but I can drive 4 hours out of my way and back or I could get one on Sunday. I advised them I am a Realtor and I had an Open House I needed to be at on Sunday at 1:00 so this was very inconvenient. Then I was offered the open trailer in Galesburg IL which the facility was great and I received great service getting it hooked up and the lights working properly before I left.
linda sI was charged for 2 days and only had it one. Would appreciate having the over charged credited back to my account.
gary sNothing all the times I use this place everything is clean and well maintained
Mark HNothing this guy does a good job
Mark HWent good
Mark HThe guy was very friendly!
Stephanie GS and L are great people!
Madeline WVery friendly and thoughtful person at S and L. Would highly recommend!
Madeline WEvidently the last place I rented from “Raff’s Pressure Wash” charged me $57.13 on that rental but nobody can tell me for what. If I hadn’t needed the truck so badly I would not have rented it. When the office called to change my truck size I should have been notified at that time. I WILL NOT BE RENTING FROM YOU AGAIN!! That’s a very bad way to do business. If you would like to talk to me about it 309-509-1444.
James MPut Galesburg closer to Peoria! ;)
Keith T