Owner was very helpful with install. Convenient location.
ROBERT STILES
Customer Reviews for S&S Parts House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super nice and fast service, great overall experience
Jody RiojasCory Sanders at the Winnsboro, Texas location we rented from was excellent to work with. Vehicle was clean and Cory went out of his way to get the car hauler trailer. We will definitely rent from Cory again and will recommend him to all of our family and friends. Cory is an asset to U-Haul for sure.
Joey KeefWeekend drop off
GREGORY AlexanderIf youre going to be closed communicate with the customer what your wishes are if the keys you have don’t fit in the drop box. Answer the phone numbers left on the door for after hour use. Don’t expect a problem caused by business to be corrected by customer.
Christopher KunkelCory was great. Excellent customer service. Knows his business.
Rhonda MorrisonSee above. My Bag. Used wrong section.
Lonnie TURNERNo complaints. The father/son duo gave superb service.
ROBERT STILESCan't provide info it was closed so I only did a drop off but directions and info given to me was great.
Susanna HigginelthamThey got me in and out fast. Had everything needed. Highly recommend.
erick riderGreat customer service, very professional and efficient
Jonie WaltersProfessional 100%
Rick DudleyCory and his team are professional and fast. This was my second time renting from this location and I will use them again when needed!
Jeff WearDid a drop off
Barbara CampbellThe drop off location was 24 miles from address of house we moved to.which caused us xtra cost might consider actual address of unload location when charging customers up front..just a thought
Stephanie CrowleyKeep up the good work!
Steve GleavesWhat I ordered wasn't available. The old man working when I came in to reserve a truck told me I could come on Saturday at 8 am to pick it up. The uhaul is closed all weekend, but he would be there for me to get my truck. I called a few days before to confirm, only to find the owner, Had no record. No notes on pick up time. He even said the old man doesn't even work Saturdays!!!! I needed two appl dollies, only got one. I needed 12 blankets, only got 6. He comment was "I only got what I got". Uhauls need to be open on the weekend, PEOPLE MOVE ON THE WEEKEND!!!
DEBORAH CLARKThe rental was exactly what I needed and the pick up/ drop off was simple. Overall very satisfied.
Brittany FairchildI WAS CHARGED A CLEANING FEE WHEN I CLEARLY TOOK A PICTURE OF THE FLOOR OF CAB THAT HAD DRIED MUD ON MATS AT TIME OF P/U AND SUBMITTED THE PICTURE ON THE APP., AND YET I WAS STILL CHARGED $ 18.00 FOR A CLEANING FEE WHEN I DROPPED OFF
Kevin GilbertI placed and paid for order online. Everything was ready and the dealer staff was courteous and professional. I highly appreciate and recommend this location. The return of equipment went just as smoothly. Thanks and I’ll be back.
EMERY CAPTTransaction was smooth and easy. Will rent from them again in the future.
NATHANIEL ZIEGLERI turned my trailer in 30 minutes before it was due in. I asked the young man that unhitched it about paperwork for checking it in. He said there was none. I then received an additional $20 charge for a late check-in. I was not late returning the trailer.
John GreesonDon was an excellent rep for u-haul. Explained everything and made sure I was comfortable.
James JonesS&S is always a pleasure to do business with
Shannon MonkGreat customer service!
Jeff WearThe tow dolly I received was broken and my car ended up falling off of it
Lacey HayterDrop off location was night and day compared to pick up location
Jason SalinasVery polite.
Dennis HayslipGood customer service and very professional
Darron LaneThe attendant did not strap my car to tow dolly properly, causing a serious issue that was discovered 4 hours after I departed.
Jeffrey ForwardSteering was very loose and dangerous.
Jordan ClarkEasy to reserve, easy pick up, smooth drop off!
Susie GriderGreat location with great equipment!
Cory SandersPick up inconvenient. A/c inop. Warning light on dash indicating problems. NO A/C !!!
david gilbereathFriendly fast service
Shannon MONKWe returned the truck a day early…The return people were nice…they said they would contact me if they had any questions. I have not heard anything so I’m hoping all is well.
Donna MARSHALLYou can get all your uhaul people on the same page. Was quoted a price of 34 a day for 3 days and ended up paying almost twice that.
Linda BryantHelp the owner/operators of these locations with website Streamlining.
Matthew HallmanTurned in my truck and was charged when someone else used it because it wasn’t checked out properly by the next person. The self checkout system needs improvement
Christopher CorbittThe Uhaul online app to be used when the location is closed is a good idea on paper but in practice it doesn’t work. Took an hour to get the primary driver to be designated the responsible party and it was IMPOSSIBLE to add a second driver. App just does not work well at all.
Carl SutherlandBe more clear on pricing.
Flora GonzalezNo one was there at the location
dave favorsThe location and service were great. The uhaul.com after hours check in site absolutely would not operate correctly.... Luckily the store took care of everything!
SHAWN BLAUTHThe UHaul rep on site was helpful, professional, and courteous Highly recommend this UHaul dealer..
ROBERT NICCUM