Very friendly and knowledgeable staff. Everything was ready when we arrived.
Joddie B.
Customer Reviews for Sandy and Daughter Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Chris was amazing! And had what I needed to be road ready!
Jennifer O.I was treated very well, with no complaints.
David S.Simply the best experience!!! I have rented uhaul all over the US and Canada maybe 30 times for work moves and cross country relocations. Plus another 100 times for work trucks for peak seasons The owner here is by far the best to work with. Super helpful, try's to accommodate whatever you need. This location is the best operation out of the Uhaul chain. I have driven 40 extra miles and paid the extra mileages to always rent from Sandy and Daughter when I am in the area. A True American experience!!!
Sean V.Unlike the pickup location, I would never recommend dealing with these people. They were offensive and agressive. Actively unpleasant. It was like they were trying to find ways to charge us extra which required pretending we were lying (no, there wasn't dog hair, we don't own a dog. No, there wasn't cigarette ash, we don't smoke. We rented 10 blankets, not 12, it's on the contract!). Also really weird that they were a lot nicer when they found out we were local, not from another state (is this how we should treat people moving to our state? I don't think so! Xenophobia not a selling point!)
Darrell D.NA.
David T.Nothing. incredibly pleasant and professional operation.
Declan C.Great customer service!
PAUL N.Charged me for cleaning when I went over front with alcohol wipes and swept front & back . They are just making money off people saying they need to clean . I was messaged looking for rental that it was late . I have gas receipt from filling on the way this morning and I was followed by my uncle . Not happy and will never return to this location again
MICHELLE G.Very friendly and helpful
loretta A.The passenger tire was messed up, just looking at it you could see it was not straight, driving it, it shook and turning corners was not right. Luckily we didn't have far to go I wouldn't recommend that truck for to far of a ride. The drivers door also hard to close and latch
Spurwink Schools L.They are truly the best !They are the most accommodating dealer we have ever used - and we have lots of experience! Thanks SP and Chris!
Russell D.Imaculately clean van. Personable, prompt, professional services. Great people highly recommend this business.
NANCY M.invest in winter tires for your trucks. I didn't have many issues this time around since there wasn't much snow. I had rented a 26' truck a few weeks back from another location and asking it to move at all in 1/2in of snow was a nightmare.
MATTHEW P.Got charged for a cleaning fee because of dog footprints when I don't even own a dog!
Deeger H.Awesome service!!!!
Adrienne Winter R.Great customer service- helpful and friendly.
tami C.Best place to rent a truck. Super helpful and very professional.
CHRISTOPHER L.Very nice people work there. Enjoyed the visit.
MICHAEL K.They had what I needed available, were pleasant, courteous, efficient and friendly. The owner Kris was very understanding of a situation that arose with my rental. GREAT CUSTOMER SERVICE rate a 10+
DAVID P.every thing could not have gone better,the ladies there are great at what they do.
Doris C.They are the best Uhaul facility and storage I have ever used! Kris is top notch and the most friendly and helpful person I have ever met!
Brenda M. | Overall ExperienceService is excellent
Charles P.Sandy is wonderful! We appreciate all of her help in this stressful time
Patrick L.THEY WENT ABOVE AND BEYOND FOR ME TO GET MY TRAILOR RENTAL. MY TRUCK WAS GIVING ME ISSUES AND SHE CALLED HER HUSBAND TO COME AND SEE WHAT HE COULD DO TO FIND AND FIX THE ISSUE. THEY BOTH WORKED IN THE POURING RAIN TO HELP ME RESOLVE THE ISSUE. I WOULD HIGHLY RECOMMEND PEOPLE TO USE THIS PLACE. THANK YOU YO BOTH OF THEM FOR ALL THE HELP THEY DID AND FOR STAYING OPEN PAST THEIR CLOSING SO U COULD GET THE ISSUE WITH THE TRUCK RESOLVED AND BE ABLE TO KEEP MY RENTAL.
Roxann H.Best ever! Always dependable - we rent 2X a month year round! Very accommodating to our special needs!
Russell D.I had reserved a 26 foot truck a month in advance and U-Haul wasn't able to accommodate my request at love time unless I drove 90 minutes to pick it up. I wasn't able to arrange travel that far a day before my move and I had to trash tens of thousands of dollars of furniture. Uhaul corporate should be ashamed.
Anthony V.Great costomee service. Courteous employees. Great equipment
ROXANN H.O offer discounts to military and retiree veterans. A lot of military over the years have used U-Haul to move on orders or apartments. It's time your company starts to pay it forward
CHRISTOPHER P.The location for pick up was great. Pick up was very helpful. The actual company is very fustrating. Like not being able to drop off right next door to where I unloaded but I had to drive another 30 mins away?? What the hell?
Shelly Z.The truck I rented wasn't there on time causing me to wait for 30-45 minutes at the location when I arrived. I was then charged a cleaning fee for a truck that wasn't dirty when it was returned.
William D.Lots of unnecessary driving to Skowhegan because I was an hour late picking up trailer in Waterville and UHaul rented my reserved trailer to someone else. No phone call or text to see if I was close (I was literally across the street getting gas). I've spent thousands of dollars at UHaul and this is no way to treat such a good customer.
Clark Z.Absolutely the best customer service! The lady at the counter (one of the owners I believe) is the sweetest, most helpful, all around amazing people! I would highly recommend anyone who needs any kind of u-haul, storage, or any other service that they provide goes through Sandy and Daughter! We have never had a bad experience, and all of our experiences have always been great! They are down to earth, funny and personable people and we always thoroughly enjoy interacting with them! I highly recommend!!!
Nathan V.I could not have had a better experience with Sandy and Daughter self storage. She had exactly what I needed. Her level of customer service was excellent.
Grant V.The requested drop off location we requested was not honored and we had to deliver to another location.
Kevin M.Nothing Thank you very much
January P.I don't know. Sandy was pleasant, accommodating and professional.
Harold H.The experience I had was exceptional the truck was in Excellent condition and the staff went above and beyond I would highly recommend this location
Jeffrey G.Absolutely nothing! Chris is a pleasure to do business with, the entire rental process was seamless. Thank you!
Scott G.up to? Nice customer service. I would.defently use Sandy and Daughters again.
Theresa R.These comments have nothing to do with Sandy and Daughter Self Storage, but rather Uhaul Corporate. It would be nice to have rearview cameras to see the rear of your trucks for safety and cruise control.
William H.The service was great. We needed to rent a vehicle last minute on a Friday and was unable to get one so we tried U-Haul, they too had none available. A few hours later U-Haul called us back they hade a cancelation of there Chevy Truck so we where able to rent it right away. There is nothing more they could have done to improve their service for us. Sandy and Daughters is the best place to rent a U-Haul from.
William T.This group is fantastic! My family will only use them for their packing and moving needs! Best experience I've had with Uhaul is with Sandy and Daughter… thank you!
CHARLENE W.Absolutely love them! So friendly and helpful!
RACHEL D.they are obsolutely customer orientated. Great place to rent
Lawrence T.Nothing, very helpful, accommodating, and very nice people to deal with. Recommend if someone needs a UHAUL.
Mark B.Great personality, easy to work with and accommodating.
John G.Once again Sandy and Daughter moving and Storage bent over backwards to help me out of a situation. They are always willing to go the extra mile to accommodate their customers!!
William C.Outstanding customer service, very friendly. I would recommend to everyone.
Joseph C.Outstanding
Gary C.Never had a problem. Staff was always willing to lend a hand. Went out of their way to say hi. Felt very comfortable there. Thank you!
Kelly H. | Overall ExperienceOnce again Sandy and Daughter have out done themselves. Kris the owner continues to accommodate my needs and on such short notice is able to find and reserve the equipment and supplies to get the job done!!!! Thank you once again!!!
William C.They did awesome, and very, very helpful! We would work with this uhaul center any day, I care less if their building is dusty, I'm not renting their building, I'm renting their equipment, their rental trucks are new, and clean, as well as full gased up. I have no complaints. Others have description of the building, again I'm not renting the building, I'm renting their equipment! Stay foucused people! Review rental, customer service, and equipment. Was awesome experience, would work with this site 100% and I will/ do recommend them highly!! AAAA++++
Amy P.Not a thing
Keith T.I think they went above and beyond - thank you
Judith S.Nothing, Everything was great!
Katherine L.The best service friendly,clean van would recommend to my friends and family.
Sharon D.Kristina at Sandy & Daughter is excellent to deal with and she works hard to make the whole process go smoothly. I highly recommend this Uhaul Dealer.
Jeffrey C.Great experience. Very friendly lady who sold me the truck.
MICHAEL H.This place was the best storage unit I’ve ever had, and I especially appreciate the friendly staff during a stressful move. They even stayed late one day for me so I could get the last of my stuff in storage. Everyone was sweet and talkative and made me feel welcomed every time I showed up.
Tiffany D. | Overall ExperienceVery friendly and accommodating people. I would highly recommend this business to anyone who needs to rent a U-Haul or a storage unit.
Michael F. | Overall ExperienceWas treated like family the whole time.
Rachel Y. | Overall ExperienceI had multiple items missing from there. She was friendly but my stuff is gone. She says she's the only person that can access it after 5pm its locked. I don't believe that I have Several fur coats mi
Tanya N. | Overall ExperienceThere are no words to describe how great the owners are. They went above and beyond any expectations to help our family with storage. If you are reading this we thank you for everything!
Cathaleen T. | Overall ExperienceI wish they would bring the items that were in storage to me since I was coming from far
Denise M. | Overall ExperienceHi Kris you were wonderful more than😀thank you for everything.you did more for me than storage you all are the wonderful people to have in skowhegan thank u for EVERYTHING vicky and russ
Vicky Y. | Overall Experience