Customer Reviews for Sandy and Daughter Self Storage
(U-Haul Neighborhood Dealer)

1,048 reviews

7 E River Rd   Skowhegan, ME 04976
(Corner of Rt 2 and east river road)

(207) 474-8875

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(207) 474-8875

7 E River Rd
Skowhegan, ME 04976
(Corner of Rt 2 and east river road)

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The sales representatives went out of their way to accommodate me. When I arrived to pick up the trailer I made a reservation for, the sales representative was very helpful and knowledgeable about the trailer and how to hook it to my truck. At one point while hooking up the trailer, it was determined that all my lights were not working properly. They immediately started testing fuses to determine if this was the problem. They found the burnt fused and replaced it. I tried to pay for this service and they refused to take any amount for their work. I was totally amazed that there are still people in this world that care. U-Haul, if you do happen to read these reviews, it's sales representatives like these folks that will keep you successful. Most of all, I would absolutely recommend Sand & Daughter to anyone needing to rent from U-Haul. These people were amazing. Great Job Ray.

RAY M 
Rating:
3.0

Customer did not leave a comment.

JUSTIN D 
Rating:
4.0

Customer did not leave a comment.

Marilyn G 
Rating:
3.0

Filled the gas tank to where I picked it up with and cleaned the truck upon returning and still got charged for cleaning fee and 2 additional gallons of gas. Not very satisfied with the services.....

JEAN C 
Rating:
5.0

Super accommodating - especially since we needed to rent a trailer for a one-way trip over Christmas. Highly recommend!

THOMAS B 
Rating:
5.0

No Room For Improvement !!! Owners are very hospitable , helpful , friendly !!! Couldnt ask for a better Transaction . Have Used them twice now !!!

MARK A 
Rating:
5.0

Very attentive, friendly and helpful.

Laura G 
Rating:
5.0

Customer did not leave a comment.

Susan L 
Rating:
5.0

Customer did not leave a comment.

ROBERT S 
Rating:
5.0

Great company. Wonderful folks to deal with.

MARK T 
Rating:
5.0

Always an excellent business to work with. Super clean unit

JAMES W 
Rating:
5.0

Keep the same detail explanations and demonstrations

CAROL A 
Rating:
5.0

Customer did not leave a comment.

DURCHE M 
Rating:
5.0

The owner went above and beyond to make sure the van was clean. And her doggies are so cute....well the little one barked at me the whole time but it was great. Lol. This is my second time using this facility and both experiences were great. .Thank you again

CHRISTINA A 
Rating:
5.0

Sandy and daughter is very friendly and down earth people

TY D 
Rating:
5.0

Very friendly and helpful.I have used them before and will use them again

KERRI A 
Rating:
5.0

Everything went great. Convenient location that worked great for our project

Joel W 
Rating:
5.0

Customer did not leave a comment.

MARK A 
Rating:
3.0

Customer did not leave a comment.

THERESA P 
Rating:
5.0

While on way there got a call from them to see if we were on way . Once there it's a casual friendly atmosphere and we were greeted by their 3 furbabies ( such sweeties ) and the owners . We originally reserved a 15ft truck and a car transport from uhaul at a different location, but the only available was a 20ft and a tow dolly and fartger away at Sandy and daughters . So since i was to drive this ( 1st time with a truck and tow ) Kris & hubby went over all the details and gave tips . By the time we were ready to go we felt like we were leaving a family having had a great conversation . Also our upgraded truck was left at smaller truck price and tow dolly was cheaper as per uhaul so that was good . I would recommend them for your uhaul needs as it would be like geting it from family. When you treat with respect you ge respect ;)

JACQUELINE M 
Rating:
5.0

Customer did not leave a comment.

RAYMOND G 
Rating:
5.0

Customer did not leave a comment.

HOPE B 
Rating:
5.0

Customer did not leave a comment.

BRUCE M 
Rating:
5.0

Perfection can not be improved upon

PHILIP T 
Rating:
5.0

Customer did not leave a comment.

BILLIE G 
Rating:
5.0

Trailer had issue with electrical that was resolved before I left. 2 hours into rip started failing again causing us to stop multiple times to get it back on. Last time we spent 30 minutes in a rest stop and couldn't get it to work so had to drive the last 3 hrs in the dark with no light on a fully loaded trailer.

JEFFREY D 
Rating:
5.0

Very awesome people friendly and helpful!

ASHLEY P 
Rating:
5.0

Customer did not leave a comment.

CHARLES M 
Rating:
5.0

Customer did not leave a comment.

BRADLEY S 
Rating:
5.0

Customer did not leave a comment.

JEFFREY D 
Rating:
4.0

Customer did not leave a comment.

Susan S 
Rating:
5.0

Customer did not leave a comment.

SANDRA J 
Rating:
5.0

Customer did not leave a comment.

Robin K 
Rating:
5.0

Very easy and super helpful to rent their trailer

Kathy W 
Rating:
1.0

Got a dirty / leaking trailer and then was charged a cleaning fee after having swept the entire trailer before returning it. We have rented 10+ trailers in the past 1.5 months while moving and haven't once been charged extra fees.

Brian P 
Rating:
5.0

Customer did not leave a comment.

peter d 
Rating:
5.0

Customer did not leave a comment.

Holly J 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
4.0

Amazing staff! They were very helpful and I loved the doggy welcoming committee!

Jenny G 
Rating:
2.0

Customer did not leave a comment.

Bradley L 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
1.0

Location was closed on Wednesday when we tried to return. We were not notified of this and were not ready to use the app.

John B 
Rating:
5.0

Customer did not leave a comment.

JAMES F 
Rating:
5.0

We rent for many days a month and SP and Chris are VERY accommodating and wonderful people to do business with.

Russell D 
Rating:
1.0

I waited in the phone for an hour and a half, Anna was put in hold several times. also I was at the location for two because the rental got messed up. The location wasn’t open so I couldn’t get personal help! They wanted me to return the rental to a totally different town than where I borrowed it, which was further from my home. This was a horrible experience and I wouldn’t even recommend uhaul to anyone at this point. Also, there are a bunch of hidden fees and I don’t feel after the way I was treated and how horrible the process was I should have been charged full price as none of these mistakes were made on my end!

Megan K 
Rating:
2.0

Customer did not leave a comment.

Alicia G 
Rating:
5.0

Lady was super nice and helpful. Would definitely use them again if needed.

Douglas H 
Rating:
5.0

Nothing. She is friendly, helpful, responsive. Great location.

Randy D 
Rating:
5.0

It was by far the best experience I have had with Uhaul!!! Excellent customer service!!! Will use them again- and have already recommended them to friends!

kim b 
Rating:
3.0

Customer did not leave a comment.

Bruce H 
Rating:
5.0

Customer did not leave a comment.

Henry D 
Rating:
4.0

Honestly, I do not think that improvements for the next customer I necessary. My U-Haul dealer was a wonderful lady, very friendly and made sure that everything was perfect. It was a wonderful experience and if I ever need another U-Haul product I will definitely go see her.

John W 
Rating:
3.0

Customer did not leave a comment.

Abraham T 
Rating:
5.0

Exceeds expectations every time.

Ricky W 
Rating:
5.0

Very professional and friendly. The trucks were clean and ready to go. This is the 3rd time we have used this location and will return there if we have a need in the future.

David A 
Rating:
5.0

Customer did not leave a comment.

Alina M 
Rating:
5.0

Customer did not leave a comment.

Steven P 
Rating:
1.0

will never never never rent from the rude people there

tina b 
Rating:
5.0

Rent at least twice a year from this location. Always had a great experience.

Roxann H 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
5.0

Don’t change a thing; wonderful people, great equipment, couldn’t ask for more!

Gretchen H 
Rating:
5.0

Nothing, vendor went above and beyond, originally trucks were not available at time needed, vendor advised they would locate a truck and have at premises when needed and came through with promise. Excellent customer service! Five stars!!!

Joel H 
Rating:
5.0

Customer did not leave a comment.

Jeremy F 
Rating:
3.0

Customer did not leave a comment.

Debbie R 
Rating:
5.0

Customer did not leave a comment.

Kirk G 
Rating:
5.0

Customer did not leave a comment.

Don H 
Rating:
1.0

Cleaned the truck was still charged cleaning fee

Harry J 
Rating:
5.0

Customer did not leave a comment.

Larry S 
Rating:
5.0

I don't know how you could make renting from this establishment any better. Very kind and patient, friendly people to deal with. First time renter and I was so pleased at how easy they made the whole experience for me. Thank you.

Storme L 
Rating:
5.0

Everything was just great. Personnel was friendly and helpful Hi marks

Ed V 
Rating:
5.0

Customer did not leave a comment.

Suzanne R 
Rating:
5.0

I would highly recommend this franchise! Both Tim and Chris do an excellent job and are very personable. They both are excellent at what they do!

PHILIP T 
Rating:
4.0

Customer did not leave a comment.

Melissa R 
Rating:
5.0

Customer did not leave a comment.

Tara P 
Rating:
5.0

They were very accommodating in letting us pick up the vehicle the night before when they are typically closed. Also warned us about a reduction in speed and that the cops sit there waiting for people.

Brenda R 
Rating:
5.0

They were very helpful and courteous. Great place.

Deb P 
Rating:
5.0

Customer did not leave a comment.

Terri G 
Rating:
5.0

You can not improve on near perfection! Every time that I rent equipment, I am treated with the utmost respect. I have recommended this store to others and will continue to do so

PHILIP T 
Rating:
5.0

Super friendly and super accommodating family run spot. Definitely recommend it highly!!!

DAVID G 
Rating:
5.0

Customer did not leave a comment.

Annette C 
Rating:
3.0

Everything went very smooth!

Carla D 
Rating:
5.0

This is the second time we have used Sandy & Daughter and have always been pleased with how friendly and efficient the check- in is. The trucks are clean and ready to go.

David A 
Rating:
5.0

My experience with this location has been incredible.The support and knowledge they have to offer should be duplicated across Uhaul locations nationwide.

Mary S 
Rating:
5.0

The experience was so easy and friendly. I would suggest the dealership in Skowhegan to anyone. Thank you so much.

Beverly E 
Rating:
5.0

Everything was excellent. Service met all expectations and they helped me out with my next rental. Greatly appreciated.

Janelle G 
Rating:
5.0

.

Ray C 
Rating:
5.0

Customer did not leave a comment.

RYANMARIE W 
Rating:
5.0

Great People, fast friendly service.

Robert L 
Rating:
5.0

Great people at Sandy and Daughter clean well maintained equipment. Had flat after going Thu road construction called service very helpful and was back on the road in 2 hours.

Brett C 
Rating:
4.0

Customer did not leave a comment.

Raymond R 
Rating:
3.0

It was about a month from pick up to finally being able to unload out stuff. We were promised that the ubox would arrive earlier than us, but it was 2ish weeks late. When talking with the person who paid, the desk personnel tried to blame me as I kept the box late, but I was told that we were allowed to keep the box for that long, and if anything it would just be a couple days later than expected

Taylor C 
Rating:
5.0

We were treated with respect and courtesy. Everything about our experience was above expected. I would highly recommend this location for UHaul rentals.

Rebecca H 
Rating:
5.0

The woman I dealt with is awesome. She went out of her way to help me. I would recommend her store to anyone.

Becky G 
Rating:
4.0

Customer did not leave a comment.

Clyde K 
Rating:
5.0

Customer did not leave a comment.

Tammy B 
Rating:
3.0

Customer did not leave a comment.

Gregory E 
Rating:
5.0

Customer did not leave a comment.

Ken A 
Rating:
4.0

Great people!

RAYMOND R 
Rating:
1.0

We tried to use the U Haul app to pick up and drop off our rental off hours but we were unable to due to very poor cell phone service. The truck was perfect but the process of off hour pick up and drop off shouldn’t be used for Sandy and Daughters U Haul in Skowhegan, ME. I also made the reservation weeks in advance for a 26 foot truck and was told one was available the next town over in Madison, ME. I was willing to go to Madison to pick up and drop off the 26 foot truck but a few days before I was notified that they only had 20 foot truck available. This was frustrating.

Deborah S 
Rating:
5.0

Customer did not leave a comment.

Pam H 
Rating:
5.0

Awesome staff and service always friendly. 10/10 recommend to everyone.

Nancy F  |  Overall Experience 
Rating:
5.0

Great storage and uhaul rental facility. Highly recommend!

Rachel P  |  Overall Experience 
Rating:
5.0

No lighting over my large unit and having limited access to my belongings was not convenient.

Wanda K  |  Overall Experience 
Rating:
5.0

The storage facility is the best that I have ever used!

Michael I  |  Overall Experience 
Rating:
5.0

They are the best Uhaul facility and storage I have ever used! Kris is top notch and the most friendly and helpful person I have ever met!

Brenda M  |  Overall Experience 
Rating:
5.0

Never had a problem. Staff was always willing to lend a hand. Went out of their way to say hi. Felt very comfortable there. Thank you!

Kelly H  |  Overall Experience 
Rating:
5.0

This place was the best storage unit I’ve ever had, and I especially appreciate the friendly staff during a stressful move. They even stayed late one day for me so I could get the last of my stuff in storage. Everyone was sweet and talkative and made me feel welcomed every time I showed up.

Tiffany D  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating people. I would highly recommend this business to anyone who needs to rent a U-Haul or a storage unit.

Michael F  |  Overall Experience 
Rating:
5.0

Was treated like family the whole time.

Rachel Y  |  Overall Experience 
Rating:
1.0

I had multiple items missing from there. She was friendly but my stuff is gone. She says she's the only person that can access it after 5pm its locked. I don't believe that I have Several fur coats mi

Tanya N  |  Overall Experience 
Rating:
5.0

There are no words to describe how great the owners are. They went above and beyond any expectations to help our family with storage. If you are reading this we thank you for everything!

Cathaleen T  |  Overall Experience 
Rating:
4.0

I wish they would bring the items that were in storage to me since I was coming from far

Denise M  |  Overall Experience 
Rating:
5.0

Hi Kris you were wonderful more than😀thank you for everything.you did more for me than storage you all are the wonderful people to have in skowhegan thank u for EVERYTHING vicky and russ

Vicky Y  |  Overall Experience 
No reviews have been submitted for this location.

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