Customer Reviews for Sandy and Daughter Self Storage
(U-Haul Neighborhood Dealer)

881 reviews

7 E River Rd   Skowhegan, ME 04976
(Corner of Rt 2 and east river road)

(207) 474-8875

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 9/26/2022 - 9/28/2022: Closed

Services at this Location:

Contact Us

(207) 474-8875

7 E River Rd
Skowhegan, ME 04976
(Corner of Rt 2 and east river road)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 9/26/2022 - 9/28/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

derek S. 
Rating:
3.0

Customer did not leave a comment.

Nathan L. 
Rating:
5.0

Customer did not leave a comment.

Nancy P. 
Rating:
5.0

Nothing

Timothy K. 
Rating:
5.0

Great people to deal with!! Always helpful

Regina C. 
Rating:
3.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Great customer service!! Very clean vehicle!!!

RALPH C. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

They are always so helpful in working the logistics out so that the customer gets what they need.

Carmen G. 
Rating:
5.0

Excellent service, this was a last minute move as my closing date had changed. I was frantic, but my U-Haul was cool,calm and collected. Every was fine, everything I needed was supplied. Thank you all so much.

Jeanne G. 
Rating:
5.0

Great people but your internet service to there location makes it very slow for them you might want to upgrade your service to them to make it faster for the customer was a long check in prosses. Terry E Dean. Really enjoyed the friendly people.

Terry D. 
Rating:
5.0

Kris is amazing. Nothing to improve.

Brandi M. 
Rating:
5.0

Customer did not leave a comment.

Ken S. 
Rating:
5.0

Have some doggie cookies.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

Kathy V. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

The storage facility is the best that I have ever used!

Michael I.  |  Overall Experience 
Rating:
5.0

Sandy was awesome when my on-line reservation fell through. She provided SUPERIOR customer service to me when I was in total panic mode as I was closing on my house on Monday and HAD to be out by Sunday. If you want the best service experience you have ever had anywhere - go to Sandy. Period.

Carmen G. 
Rating:
5.0

Customer did not leave a comment.

Dan G. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Susan A. 
Rating:
5.0

Top notch service

Dan G. 
Rating:
5.0

All was good. Very friendly and inviting

William L. 
Rating:
5.0

Customer did not leave a comment.

Heather G. 
Rating:
5.0

Great people! I rent often and the people are super easy to work with and helpful!

Sean V. 
Rating:
5.0

Customer did not leave a comment.

Russell D. 
Rating:
5.0

Very friendly and knowledgeable staff. Everything was ready when we arrived.

Joddie B. 
Rating:
5.0

Customer did not leave a comment.

Jessica P. 
Rating:
5.0

Customer did not leave a comment.

Sharidan A. 
Rating:
5.0

Chris was amazing! And had what I needed to be road ready!

Jennifer O. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

I was treated very well, with no complaints.

David S. 
Rating:
5.0

Simply the best experience!!! I have rented uhaul all over the US and Canada maybe 30 times for work moves and cross country relocations. Plus another 100 times for work trucks for peak seasons The owner here is by far the best to work with. Super helpful, try's to accommodate whatever you need. This location is the best operation out of the Uhaul chain. I have driven 40 extra miles and paid the extra mileages to always rent from Sandy and Daughter when I am in the area. A True American experience!!!

Sean V. 
Rating:
5.0

Customer did not leave a comment.

william T. 
Rating:
1.0

Unlike the pickup location, I would never recommend dealing with these people. They were offensive and agressive. Actively unpleasant. It was like they were trying to find ways to charge us extra which required pretending we were lying (no, there wasn't dog hair, we don't own a dog. No, there wasn't cigarette ash, we don't smoke. We rented 10 blankets, not 12, it's on the contract!). Also really weird that they were a lot nicer when they found out we were local, not from another state (is this how we should treat people moving to our state? I don't think so! Xenophobia not a selling point!)

Darrell D. 
Rating:
3.0

Customer did not leave a comment.

Eugenia M. 
Rating:
4.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

NA.

David T. 
Rating:
5.0

Customer did not leave a comment.

Cindy F. 
Rating:
5.0

Nothing. incredibly pleasant and professional operation.

Declan C. 
Rating:
5.0

Customer did not leave a comment.

Karen J. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY M. 
Rating:
5.0

Customer did not leave a comment.

alish B. 
Rating:
5.0

Customer did not leave a comment.

alish B. 
Rating:
5.0

Great customer service!

PAUL N. 
Rating:
2.0

Charged me for cleaning when I went over front with alcohol wipes and swept front & back . They are just making money off people saying they need to clean . I was messaged looking for rental that it was late . I have gas receipt from filling on the way this morning and I was followed by my uncle . Not happy and will never return to this location again

MICHELLE G. 
Rating:
5.0

Customer did not leave a comment.

Danielle J. 
Rating:
5.0

Customer did not leave a comment.

alish B. 
Rating:
5.0

Very friendly and helpful

loretta A. 
Rating:
3.0

The passenger tire was messed up, just looking at it you could see it was not straight, driving it, it shook and turning corners was not right. Luckily we didn't have far to go I wouldn't recommend that truck for to far of a ride. The drivers door also hard to close and latch

Spurwink Schools L. 
Rating:
5.0

Customer did not leave a comment.

gerald C. 
Rating:
5.0

They are truly the best !They are the most accommodating dealer we have ever used - and we have lots of experience! Thanks SP and Chris!

Russell D. 
Rating:
5.0

Imaculately clean van. Personable, prompt, professional services. Great people highly recommend this business.

NANCY M. 
Rating:
5.0

Customer did not leave a comment.

ALISH B. 
Rating:
4.0

invest in winter tires for your trucks. I didn't have many issues this time around since there wasn't much snow. I had rented a 26' truck a few weeks back from another location and asking it to move at all in 1/2in of snow was a nightmare.

MATTHEW P. 
Rating:
1.0

Got charged for a cleaning fee because of dog footprints when I don't even own a dog!

Deeger H. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Awesome service!!!!

Adrienne Winter R. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Great customer service- helpful and friendly.

tami C. 
Rating:
5.0

Best place to rent a truck. Super helpful and very professional.

CHRISTOPHER L. 
Rating:
5.0

Very nice people work there. Enjoyed the visit.

MICHAEL K. 
Rating:
5.0

They had what I needed available, were pleasant, courteous, efficient and friendly. The owner Kris was very understanding of a situation that arose with my rental. GREAT CUSTOMER SERVICE rate a 10+

DAVID P. 
Rating:
5.0

every thing could not have gone better,the ladies there are great at what they do.

Doris C. 
Rating:
5.0

They are the best Uhaul facility and storage I have ever used! Kris is top notch and the most friendly and helpful person I have ever met!

Brenda M.  |  Overall Experience 
Rating:
5.0

Service is excellent

Charles P. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
4.0

Customer did not leave a comment.

Jarrod T. 
Rating:
5.0

Sandy is wonderful! We appreciate all of her help in this stressful time

Patrick L. 
Rating:
5.0

Customer did not leave a comment.

Everette D. 
Rating:
5.0

THEY WENT ABOVE AND BEYOND FOR ME TO GET MY TRAILOR RENTAL. MY TRUCK WAS GIVING ME ISSUES AND SHE CALLED HER HUSBAND TO COME AND SEE WHAT HE COULD DO TO FIND AND FIX THE ISSUE. THEY BOTH WORKED IN THE POURING RAIN TO HELP ME RESOLVE THE ISSUE. I WOULD HIGHLY RECOMMEND PEOPLE TO USE THIS PLACE. THANK YOU YO BOTH OF THEM FOR ALL THE HELP THEY DID AND FOR STAYING OPEN PAST THEIR CLOSING SO U COULD GET THE ISSUE WITH THE TRUCK RESOLVED AND BE ABLE TO KEEP MY RENTAL.

Roxann H. 
Rating:
5.0

Best ever! Always dependable - we rent 2X a month year round! Very accommodating to our special needs!

Russell D. 
Rating:
5.0

Customer did not leave a comment.

julie G. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

I had reserved a 26 foot truck a month in advance and U-Haul wasn't able to accommodate my request at love time unless I drove 90 minutes to pick it up. I wasn't able to arrange travel that far a day before my move and I had to trash tens of thousands of dollars of furniture. Uhaul corporate should be ashamed.

Anthony V. 
Rating:
5.0

Great costomee service. Courteous employees. Great equipment

ROXANN H. 
Rating:
5.0

O offer discounts to military and retiree veterans. A lot of military over the years have used U-Haul to move on orders or apartments. It's time your company starts to pay it forward

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

Marguerite T. 
Rating:
5.0

The location for pick up was great. Pick up was very helpful. The actual company is very fustrating. Like not being able to drop off right next door to where I unloaded but I had to drive another 30 mins away?? What the hell?

Shelly Z. 
Rating:
5.0

Customer did not leave a comment.

Zachary H. 
Rating:
4.0

Customer did not leave a comment.

Patrick B. 
Rating:
4.0

Customer did not leave a comment.

Jimmy B. 
Rating:
5.0

Customer did not leave a comment.

Valerie C. 
Rating:
1.0

The truck I rented wasn't there on time causing me to wait for 30-45 minutes at the location when I arrived. I was then charged a cleaning fee for a truck that wasn't dirty when it was returned.

William D. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Dominique U. 
Rating:
5.0

Customer did not leave a comment.

glenn D. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
4.0

Lots of unnecessary driving to Skowhegan because I was an hour late picking up trailer in Waterville and UHaul rented my reserved trailer to someone else. No phone call or text to see if I was close (I was literally across the street getting gas). I've spent thousands of dollars at UHaul and this is no way to treat such a good customer.

Clark Z. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

JESSICA ANN Z. 
Rating:
5.0

Absolutely the best customer service! The lady at the counter (one of the owners I believe) is the sweetest, most helpful, all around amazing people! I would highly recommend anyone who needs any kind of u-haul, storage, or any other service that they provide goes through Sandy and Daughter! We have never had a bad experience, and all of our experiences have always been great! They are down to earth, funny and personable people and we always thoroughly enjoy interacting with them! I highly recommend!!!

Nathan V. 
Rating:
5.0

I could not have had a better experience with Sandy and Daughter self storage. She had exactly what I needed. Her level of customer service was excellent.

Grant V. 
Rating:
4.0

The requested drop off location we requested was not honored and we had to deliver to another location.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Nothing Thank you very much

January P. 
Rating:
4.0

I don't know. Sandy was pleasant, accommodating and professional.

Harold H. 
Rating:
5.0

The experience I had was exceptional the truck was in Excellent condition and the staff went above and beyond I would highly recommend this location

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Absolutely nothing! Chris is a pleasure to do business with, the entire rental process was seamless. Thank you!

Scott G. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

up to? Nice customer service. I would.defently use Sandy and Daughters again.

Theresa R. 
Rating:
5.0

Never had a problem. Staff was always willing to lend a hand. Went out of their way to say hi. Felt very comfortable there. Thank you!

Kelly H.  |  Overall Experience 
Rating:
5.0

This place was the best storage unit I’ve ever had, and I especially appreciate the friendly staff during a stressful move. They even stayed late one day for me so I could get the last of my stuff in storage. Everyone was sweet and talkative and made me feel welcomed every time I showed up.

Tiffany D.  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating people. I would highly recommend this business to anyone who needs to rent a U-Haul or a storage unit.

Michael F.  |  Overall Experience 
Rating:
5.0

Was treated like family the whole time.

Rachel Y.  |  Overall Experience 
Rating:
1.0

I had multiple items missing from there. She was friendly but my stuff is gone. She says she's the only person that can access it after 5pm its locked. I don't believe that I have Several fur coats mi

Tanya N.  |  Overall Experience 
Rating:
5.0

There are no words to describe how great the owners are. They went above and beyond any expectations to help our family with storage. If you are reading this we thank you for everything!

Cathaleen T.  |  Overall Experience 
Rating:
4.0

I wish they would bring the items that were in storage to me since I was coming from far

Denise M.  |  Overall Experience 
Rating:
5.0

Hi Kris you were wonderful more than😀thank you for everything.you did more for me than storage you all are the wonderful people to have in skowhegan thank u for EVERYTHING vicky and russ

Vicky Y.  |  Overall Experience 
No reviews have been submitted for this location.

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