This was the first time I had rented or driven a U-Haul truck. The attendant kindly answered all my questions and showed me the workings of the truck personally. The truck was the perfect size and handled well. The return was easy, and everyone I talked to was friendly and informative. I would definitely recommend renting from SR Tire and Wheels.
Morgana R
Customer Reviews for Santa Rosa Tire And Wheels
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We rented a 15 foot UHaul truck from Santa Rosa Tire and Wheels on January 10th, 2026. After putting the required gas of a quarter tank in the truck right before return, we returned the vehicle to Santa Rosa Tire and Wheels. The owner, however, charged us a $30 service fee and a $24.30 service charge, claiming that we didn’t put enough gas in the tank. That is entirely false! Now we are in dispute with the credit company trying to recover our money.
THOMAS Hthe representative @the location was professional/VERY helpful and had a GREAT attitude...thank you
Jack SToo fucking expensive. Y’all should charge no more than a dollar per mile. Also , don’t mark up your fuel dividend. Major bummer. Jsyk. Thank you🖤
Geena GWhen you advertise you open at 9AM and rock up at 9:20AM with no apology you move to below average customer service.
Richard CJust make sure pads and dolly are in place and locked properly if there is to avoid charges to the next customer especially. Just a suggestion.
Eduardo A