Make sure the vehicle is in good operating order. It was clean but the steering had a lot of play making it difficult to drive on the highway.Brian N.
Sar Auto 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I received the call from main dispatch was totally impressed with their attention to detail concerning the the way they wanted the the trailer hooked up.Mark P.
Customer did not leave a comment.DIANA H.
Customer did not leave a comment.James M.
Customer did not leave a comment.MARY D.
We called ahead to find out of we could pick up the truck early and they said yes. After getting there the place was closed. We were never informed that we needed a pin code and that we had to pay online. I had to contact customer service multiple times. The first time they said I had to pay online. I tried to do that and couldn't. I called back and this guy said he couldn't help me so I got transferred. Shes said because my pick up time never changed she had to adjust that. After I went through the verification process and I get the key to the truck it's not the correct key. Its to the smaller truck next to it. After that I had to contact customer service again. And the first guy told me he couldn't help me but to try two different numbers one being the local number (which gave me all the same prompts as the the numbers I contacted.) The next person couldn't help me and I was transfering me to a manger who she was in contact with about my situation. This person, once I got someone, had no idea about my situation. And I had to repeat it all over again. After sitting in the parking lot for over an hour and a half informally got the correct key.Jessica M.
Customer did not leave a comment.PAUL T.
Customer did not leave a comment.everett N.
Customer did not leave a comment.Susan P.