Customer Reviews for Sas Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sas Food Mart

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Simonsatya T. on

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Reserving took way too long...over half an hour to rent the truck. The back of the property where the trucks are located were what appears to be a hooker and pimp camping out, as well as some illegal substances being used. Will NEVER rent from here again.

Terry F. on

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Staff did great job very helpful pick up at 8am was key everybody else 9am or 10am to late

Mark W. on

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I would not recommend going to this UHaul. The lady at the counter was great, very nice to work with and helpful. The store is pretty gross though, not clean at all, lots of graffiti all over the outside. When I returned the trailer there were 3 or 4 homeless people camped out back on the stores property, obviously doing drugs as they were ducking back in and out of a tent that was on the property. I told the employees of the store they were back there and they told me they would go out and check it out. I went back and got in my truck and sat there for 15 mins and no one ever came out to run them off. So I can only assume they know that they are back there and don't care. Very uncomfortable feeling being behind a convenience store with people doing drugs in a tent in the lot.

Scott S. on

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brent K. on

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Bishara F. on

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Craig N. on

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Stephen M. on

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Mario G. on

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Better pricing

Brandon H. on

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I never received my email receipt for my invoice of $69.19. I was still charged the full balance of $83.13 and an additional charge of $34.08. This is shoddy business and I will be reaching out to customer service.

Justin C. on

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Chad R. on

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I have nothing bad to say about either of the pick up location or the drop off location. I am extremely frustrated for the second time this year over the lack of clear communication regarding the rental process. Using the app and online process put me 2 1/2 hours behind schedule. This created many problems and stress for me my employee and my business. Unfortunately, it is difficult to rent equipment from any other company, but I am so unhappy with my past two rentals that I am looking for an alternative

Olivia N. on

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Friendly and hospitable workers. Kind and generous U Haul service. Had a hiccup with moving and they were very understanding of our situation. Would highly recommend.

David R. on

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Small gas station rental operation. I just needed a cargo van and they had one and it was centrally located to where I needed to go. I have never been in and out of a u-haul more efficiently. The same woman on the service for p/r. This was my experience

al S. on

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The truck is a piece of junk. they overcharged by double, compared with another company. They added a cleaning charge for this trip, which is ridiculous. that truck was clean.

Chris G. on

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I reserved online and declined extra coverage. After being dropped off to get truck I was told I had to by insurance unless I gave them policy number. I did not have that number since I was dropped off. Explain this online. Truck still had things in it from previous renter and needed to at least be vacuumed and wiped down inside.

Thomas M. on

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Zoe S. on

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Friendly and fast service!

Marilyn L. on

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Simon M. on

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Steven H. on

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Mary Jane S. on

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Subneet S. on

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Trevor D. on

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The installation of the wire harness I had installed is WRONG. I waiting 4 hoursI to pay 170+ dollars for a hack to hook up 3 wires and he didn't even route the harness correctly. He just rolled it up and left it on the hatch to my car. Furthermore, the wiring connection is wrong because the lights on the trailer that i rented (from you) will not go out. So, If I leave the light harness plugged into the trailer then it'll drain the battery of the car. The trailer was a complete pile of garbage. It looked like something left over from the 60's. The wheels were so badly out of balance that when empty it sounded like it wanted to rip itself off my hitch while going down the road. Not to mention that when i received the trailer it was totally filthy on the inside. All of this was encountered when the Uhaul rep directed me to the WRONG LOCATION. I have copies of the text messages as well to prove all of this. I wasn't even supposed to pick up a trailer at this location. I was supposed to get one in the city of Shoreline. When I dropped off the trailer back at SAS the clerk was informed about how bad the wheels were and I told him that it is completely unsafe to have wheels that bad do to the severe bouncing and vibrations i was getting. Needless to say he was less than interested in hearing about it and basically brushed it off as "not his problem". I have rented from Uhaul from years...and this is by far the WORST experience i have ever had. I will not be doing business with you again.

Brenda H. on

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Renee B. on

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artemio M. on

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Horrible customer service, he also charged me for 10 miles when I only used it for 4 miles.

Corine S. on

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They were very nice and accommodating. I truly appreciate their assistance.

ALi B. on

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ron B. on

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The truck was very clean & ready to go, when we arrived, but the new process of being given the keys & told the truck was out back & all the paperwork was emailed without any walk around is both confusing & unfamiliar

Raymond C. on

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Friendly service as always.

Sukhjivan T. on

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Customer service is awesome

Reyna V. on

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Customer did not leave a comment.