Customer Reviews for Satchel Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Satchel Storage

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Corey L.
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Customer did not leave a comment.

Mercedes B.
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Billie P.
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Stephen M.
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Ronald H.
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Great folks. Very friendly and accommodating.

Robert P.
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Great people to do business with. Staff was very personal and friendly and very good at their job. I will surly do business with this company in the future. Would also Highly recommend them to friends and family.

J B.
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Customer did not leave a comment.

Carrie R.
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I was 10 minutes late and charged almost another day on a trailer. Any of the other locations in Habersham or Hall county would have given me a grace period. Check in took long. It just wasn't the best rental experience I have had and I have rented several trailers this year.

VERTA MAE W.
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Kay B.
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Judith M.
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Tom M.
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HUGH M.
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Robin F.
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Robin F.
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Richard O.
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Help this location appear in online searches, e.g. Yelp.

kurt S.
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We have rented from this company before. The registration and hook-up of equipment is always fast. The staff members are always friendly and ready to help answer any question, as well as help hook up equipment for us. This is a great business to deal with.

Mark P.
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The guys that run this location are by far the best I've ever come across. I will actually go out of my way to go to this location from now on.

kurt S.
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CHECK-IN WAS QUICK AND EASY - IN AND OUT IN 20 MINUTES. OWNER HELPED ME HITCH TRAILER AND WAS READY WITH TOWING INFORMATION AND TIPS. AFTER-HOURS RETURN WAS SIMPLE. PREMISES ARE VERY CLEAN, AREA SAFE. I HIGHLY RECOMMEND THIS LOCATION AND WILL USE THIS BUSINESS AGAIN.

Christopher B S.
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Kenneth L.
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i scheduled the pick-up for the truck in Cleveland Ga. You changed it to Cornelia Ga. This added approx 35 miles to my trip which i had to pay for. That, I didn't appreciate.

Jacob F.
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Danny G.
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Jane B.
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Called them to make sure they had location for drop off and excellent to deal with

Terri W.
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The location employee was very helpful, considering UHaul had a reservation for the wrong piece of equipment. I had already spoken with two UHaul representatives and the reservation they had was for a car carrier and not the open trailer that I had discussed with them. I had an email confirmation showing the trailer. It took almost 45 minutes for me to pick up a trailer. He had to delete the reservation and start all over again. UHaul really need to improve their system and customer service

Holcomb O.
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nothing, they do a great job!!!

Scott T.
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ESTELL S.
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Everything went well on service and helping set up our move Too Townsend Ga. Thanks

joseph H.
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Kevin R.
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Don't want to bad-mouth them too much because I liked them and; although, they were friendly and courteous ... you wouldn't say they were adept with the paperwork. I was redirected from my chosen pickup location to this place, which was a little annoying. Why would I choose a location if it's not where I wanted to pick it up? It was 10 miles out of my way. These little mom&pop joints may as well not exist if you're just going to redirect me to a large depot.

Holcomb O.
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The guys at Satchel are always better than the rest of the locals. They are awesome!!! Thanks and be Blessed

Scott S.
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Olga S.
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They were great they help me with the questions I had and with the truck thank you guys.

Randy B.
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Mary W.
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No changes that I can think of. Satchel's definitely had the absolute best customer service we have ever experienced! Very detailed and helpful, and so friendly. Will definitely use them again.

Mary Jayne F.
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Very helpful, very friendly. Great customer service.

kEITH I.
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Jeremy F.
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John P.
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Very helpful staff, both John and Ben

GEORGE S.
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We required a 15' truck on a specific day and FRANK made it happen. Shatchel U Haul is a very clean and professional operation.

Michael M.
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Very nice and helpful! So glad we rented from them and if we ever need another U-Haul we will call them. Thank you!

Howard B.
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Great place to do business, very friendly and helpful.

Mark W.
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Customer did not leave a comment.

James Dilowe B.
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Best rental center

Michael O.
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Service was great. Strap was torn on tow dollie for left tire

Valerie L.
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Eddie M.
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TONIE N.
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I'm very displeased with uhaul bc I had to called like 5 times was sent to 3 places by uhaul before I got the uhaul I want my 50 dollar guarantee and I don't want it on my next visit bc I want be renting from uhaul again bc after this time the way I was done I'm gonna buy a trailer to do my business in this is it for me and if I don't get my 50 dollars like promised I will post it on face how I was done and every where I will give uhaul a bad name

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Brian B.
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Mike P.
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Helped me disconnect the trailer because a 6 x 12 enclosed should have a screwup Jack on it they are too heavy to lift

Patricia C.
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William N.
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Very professional! I give it my highest rating! Regards, William Nickerson

TOM V.
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Gas cap was missing from the truck when I picked it up.

Jonathan R.
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David Q.
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Did not like being charged mileage to a location 10 miles each way.

DAVID Q.
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Get a vehicle closer, had to pay mileage fee for 20 miles to and from location. Passed 3 on my way?

CONNIE P.
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the guy there was nice My only comment on either one is I brought it back a day early I should get a refund,

Holcomb O.
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they always treat us great and have clean vehicles, they are the best!!! Dale Underwood

Kyle A.
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Mary Ruth J.
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Terry C.
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UHaul should have more dealers as friendly and professional as Satchel Storage.

Joseph W.
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norman W.
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Due to a new and apparently difficult computer programing system developed by U-Haul it made it lengthy to procure my rental. Perhaps U-Haul needs to provide better training or a less complicated computer program for the rental procedure. The local people were trying very hard to facilitate the rental, but the program was not accepting their input.

Wyvonia B.
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This price was entirely too high for the value received. Our customer service was excellent and extremely but I only had a short trip to make in one day, returning to original location. I will rent a truck from enterprise if I need another one. Just too much money,

kimberly W.
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The location of pick-up was easily accessible. However, my overall rating of dealing with Uhaul themself was extremely poor! I ended up having to travel to 3 different locations before I received what I needed. The 1st location Uhaul sent me to did not even have what I needed. The 2nd location had the wrong thing. It wasn't until an employee at the 2nd location storage unit physically called the 3rd location (which had already been closed for 30 mins) and got in touch with someone there who verified they had what I needed. The gentleman was kind enough to stay late so that i could come by and pick up the rental i needed. I have NEVER had such an awful experience with Uhaul until this past weekend.

Paula F.
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Lucia B.
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But not UHaul, for sure I recommend another company

JOHN P.
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Helpful and friendly staff person assisted us. Rate highly for excellent customer service.

Stephanie W.
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Very friendly. Very nice.

donna M.
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david M.
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Beth W.
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ALLAN K.
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the owner went well above his duties.

sheila Z.
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Patricia M.
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Very friendly and helpful.

Patti P.
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constance B.
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Dave R.
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The place was very clean, easily accessed, and staff very helpful. A+ Rating.

Carol B.
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Great owner, Ben.

William A.
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Your reservation website indicated rental truck stock that was not available at the location. Luckily the owner upgraded me for free. Your website should be more integrated with location inventory.

Renee D.
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The employee was so kind and helpful. We will return to this location in the future! Looking at using the storage facility just because we had such a great experience.

Michael W.
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Shut down location as a Uhaul dealer

MICHAEL W.
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Customer did not leave a comment.

CHARLENE N.
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The gentleman that sat up the rental went above and beyond what I expected. I hope that everyone else at your other locations gives that type of service. I will be moving again in 6-12 months and will definitely use this location.

Steve H.
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$0.99 a mile on the weekend that is really sticking it to people

R Scott F.
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Reid P.
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Easy drop off.

Elain D.
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Victoria C.
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Curtis S.
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MARY C.
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Ashleigh N.
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Dean S.
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DAVID P.
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MONICA M.
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We couldn't have asked for better service. Outstanding!!!

KELLY W.
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Cayleigh G.
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RANDY G.
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THOMAS W.
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No reviews have been submitted for this location.

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