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Jimmy F
Customer Reviews for Save More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well I guess it will be up to customers I didn't have any problems
EDDY LI was forced to deliver the trailer to this dimly lit parking lot in the middle of nowhere. This location was 40 miles from where I was moving the cargo to, and I was not allowed to drop off the trailer at the well lit uhaul store on 2 Notch, which was less than 5 miles from my delivery location. I didn't feel safe, and I question why you have 24 hour customer service if they can't actually solve problems your customers bring them. This is the second trip I've had where serious problems arose and I will not be doing business with Uhaul in the future.
Travis HPicked the truck up on E, was told I could return it on E. How convenient, this U-Haul has a gas station so they got another $100 out of us.
Brooke MMore timely
Herbert B