Customer Reviews for Savi Laundry
(U-Haul Neighborhood Dealer)

220 reviews

2920 Old Norcross Rd Ste G   Duluth, GA 30096

(770) 717-0914

Office Hours

  • Mon-Fri: 10:30 am - 7 pm
  • Sat: 9:50 am - 7 pm
  • Sun: 9:30 am - 7 pm
Special Operating Hours
  • 6/5/2025: 1:00 pm - 7:00 pm

Services at this Location:

Contact Us

(770) 717-0914

2920 Old Norcross Rd Ste G
Duluth, GA 30096

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am - 7 pm
  • Sat: 9:50 am - 7 pm
  • Sun: 9:30 am - 7 pm
Special Operating Hours
  • 6/5/2025: 1:00 pm - 7:00 pm
No photos available
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

It was excellent service and customer service.

JUAN C 
Rating:
5.0

Customer did not leave a comment.

Le C 
Rating:
5.0

Customer did not leave a comment.

YOLANDA W 
Rating:
5.0

Staff during pick up and drop off were friendly and informative. Drop off was easy to do with self check out.

Ashley p 
Rating:
5.0

Customer did not leave a comment.

Ismary G 
Rating:
5.0

Peter provided amazing customer service. I'll definitely come back to this location.

FRANCISCO V 
Rating:
5.0

Customer did not leave a comment.

Alicia F 
Rating:
5.0

No equipment was in the truck when we picked it up.

Tregie L 
Rating:
1.0

they charged us $400 for 100 miles and said we had the truck for three days instead of one (what we had it for) and screwed our rental up and the lox box was stuck and they wouldn’t cone open it

MAKENNA H 
Rating:
3.0

Wrong order no gas in the truck and inside the truck was filthy

Carlos B 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
4.0

Customer did not leave a comment.

MAYERLIN R 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M 
Rating:
5.0

Customer did not leave a comment.

RAYMOND D 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS D 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

Gina V 
Rating:
5.0

Customer did not leave a comment.

ALISON M 
Rating:
1.0

Fraudulent company!!!! Weekday staff …..horrible demeaning Customer Service

SHELLY Y 
Rating:
4.0

Customer did not leave a comment.

JULIETE R 
Rating:
3.0

I rented a furniture dolly and it was not in the truck. Everything else was good

Khaliya S 
Rating:
5.0

Location was wonderful. Super nice associate. BUT the U-Haul needs to be taken out of your fleet. Miserable 8 hour trip!! The Axel squeaks, the trailer shakes. It was loaded properly. We’ve rented many trailers and we pull our large boat all the time. There is something wrong with this trailer. Borderline dangerous. It’s very very old so that might be the problem. I tried to leave this note on my return app but it would not save.

Mark G 
Rating:
4.0

Customer did not leave a comment.

GIA H 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Regina D 
Rating:
5.0

Customer did not leave a comment.

THOMAS R 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO G 
Rating:
5.0

Great overall experience, quick check in and out and clean location.

THEODORE W 
Rating:
1.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

Customer did not leave a comment.

ARABI M 
Rating:
5.0

Great

SAMUEL K 
Rating:
5.0

Customer did not leave a comment.

HASSAN M 
Rating:
5.0

Customer did not leave a comment.

David O 
Rating:
5.0

Customer did not leave a comment.

MYLES B 
Rating:
4.0

Just that it rained had to take pictures on a muddy hill. Could be dangerous for some customers.

Michaeline T 
Rating:
5.0

Very good

Martin Y 
Rating:
5.0

Customer did not leave a comment.

LUIS G 
Rating:
5.0

Customer did not leave a comment.

RAUL G 
Rating:
5.0

Customer did not leave a comment.

MICHELE E 
Rating:
5.0

Just keep doing what y'all doing.

SHAKENYA W 
Rating:
5.0

Easy equipment checkout and return. Hassle-free experience.

WASSIMABDULMAJID E 
Rating:
3.0

Customer did not leave a comment.

ROSELINE F 
Rating:
2.0

Make sure equipment is maintained and safe

Michael L 
Rating:
5.0

Great customer service and great product quality. I would come back and recommend it to family and friends. Thank you!

TAMERA C 
Rating:
5.0

Customer did not leave a comment.

ZAILY P 
Rating:
3.0

Truck has check engine light on the entire trip. Driver's side door was difficult to close and has a leak on door seals

Joseph H 
Rating:
5.0

Customer did not leave a comment.

CHARLES S 
Rating:
5.0

Good service. Thanks.

ALFREDO M 
Rating:
5.0

Very professional and kindly staff. I would definitely recommend it.

ELISABET M 
Rating:
1.0

The person at the front was rude both times I came in. He or she slammed the computer when we approached and asked for help. Was yelling instead of talking normal.

ANDY G 
Rating:
5.0

Muy eficiente y Exelente atención en todos los sentidos

ROBERTO S 
Rating:
5.0

Drop off was easy. I used the app.

Raegan H 
Rating:
3.0

I was overcharged . I couldn’t figure out how to return the U-Haul after hours.

TROY F 
Rating:
5.0

Todo en orden

NELJER N 
Rating:
5.0

Very pleasant experience no hassle it took about like 10 minutes for pick up and drop off process.

Jasmine F 
Rating:
4.0

Customer did not leave a comment.

DEBRA W 
Rating:
4.0

Customer did not leave a comment.

DEBRA W 
Rating:
1.0

The rentals I reserved *were not available when I showed up*. That is completely unacceptable. There's no point to making a reservation if they don't exist, and it ruins moving day if you can't deliver.

Patrick T 
Rating:
3.0

The location did not have the dollies or pads I ordered and I had to go to another location just to get some. Annoying!

David B 
Rating:
5.0

Great location easy to find right on the road.

Greta O 
Rating:
4.0

Customer did not leave a comment.

Christy O 
Rating:
5.0

Customer did not leave a comment.

BIANCA C 
Rating:
2.0

The truck has MAJOR alignment issues and front end needs work done ASAP! Also inside the box close to the cab has a leak and ruined two boxes of expensive books! This truck should be taken off the road!

Joshua W 
Rating:
5.0

Customer did not leave a comment.

Lenard T 
Rating:
5.0

Excelente servicio

WILKIN P 
Rating:
1.0

The truck mirror was broken and the inside of the truck was nasty along with the windshield.

Antonio L 
Rating:
5.0

Customer did not leave a comment.

Ana M 
Rating:
5.0

Customer did not leave a comment.

Ana M 
Rating:
5.0

Customer did not leave a comment.

Shailesh P 
Rating:
5.0

Customer did not leave a comment.

Omar M 
Rating:
5.0

Easy to find and large trailer park

TAO P 
Rating:
2.0

Customer did not leave a comment.

Alora B 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Muchas gracias excelente

Alexander P 
Rating:
5.0

Customer did not leave a comment.

PETER L 
Rating:
5.0

Customer did not leave a comment.

TERRY T 
Rating:
5.0

This was the best location. The customer service rep was so nice, friendly, and organized. It was the quickest and easiest transaction we have had with U-Haul. We will use this location again, and would highly recommend!

David S 
Rating:
5.0

Front desk agent was excellent. I would recommend this location 💯

ROMA A 
Rating:
3.0

Check in was unreasonably slow due to computer issues

CHARLES C 
Rating:
5.0

Customer did not leave a comment.

Luis R 
Rating:
1.0

I had multiple issues with truck pick up from this location. 1) I wasn't aware of a need of approval to pick up a truck prior to a truck pickup. I waited while the request was "Pending approval" for 10-15 mins. 2) I wasn't aware of a need of alternative contact person prior to a truck pickup. Because the phone verification was needed, I wasted another 20-25 mins to get this completed. 3) Unlocking to get a truck key was not easy, despite the correct 4 letters were used. 4) Reserved items (a dozen of pads and dolly) were not included in the truck. I had to go to the other UHaul location to rent them, after the store opened.

Masami U 
Rating:
5.0

Customer did not leave a comment.

RICKYA W 
Rating:
5.0

Never used the app before to check a truck out, but it was much easier than I was expecting.

Curt G 
Rating:
5.0

Customer did not leave a comment.

MARGERIS L 
Rating:
5.0

Customer did not leave a comment.

ERROL W 
Rating:
5.0

N/A

TIFFANY F 
Rating:
5.0

Customer did not leave a comment.

CRITIAN P 
Rating:
5.0

Customer did not leave a comment.

SOLOMON R 
Rating:
5.0

Customer did not leave a comment.

KELLY E 
Rating:
5.0

Cheaper prices would be nice but under the current situation is understandable but I have always been treated with respect and always have an option when needing moving transportation in a pinch. I give two thumbs up for not following everyone else. I say thanks, and if I need something in a pinch I hope U- Haul is still right down the road.

Daniel V 
Rating:
4.0

Not to charge another day for returning the truck 1 hrs late. For someone new in the area it was hard to deal with busy traffic from my location. I called to notify the problem. I understand if it was 2 hrs or more.

RUTH J 
Rating:
4.0

Customer did not leave a comment.

Latrisha B 
Rating:
5.0

Customer did not leave a comment.

Dominique C 
Rating:
4.0

Trailer light on left was not working. The wire was disconnected

Edward P 
Rating:
5.0

Customer did not leave a comment.

Robin D 
Rating:
5.0

Customer did not leave a comment.

SHAVONNE K 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
5.0

Customer did not leave a comment.

Amber P 
Rating:
3.0

Customer did not leave a comment.

Jeffery H 
Rating:
5.0

The same young man was there when I picked it up and dropped it off the next day. He was very helpful, courteous and friendly. What a great employee you have. Thx, Brian

Brian B 
No reviews have been submitted for this location.
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