Customer Reviews for Schaefers Indiana Turf

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Schaefers Indiana Turf

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Raymond K. on

Rating:

They didn't check in the equipment for 36 hours after I dropped it off, prompting me to get a phone call from U-Haul about not dropping it off.

Richard D. on

Rating:

Since this was just a phone drop off I didn't have to deal with the office or a person so most of the evaluation is really not applicable. It was easy to get to and to find a place to park the truck. The drop off box was also clearly seen.

Antonio M. on

Rating:

Hace a solution to frozen doors during the winter??

william f. on

Rating:

Reserved a 20’ truck , they didn’t have one when we got there, said sorry I’ve got an 18 that’s all

Jodie C. on

Rating:

Customer did not leave a comment.

Patrick Y. on

Rating:

Customer did not leave a comment.

phil h. on

Rating:

Excellent customer service. More places need to take note of how they run things. They got a forklift and brought the trailer to my truck and offered to help hook it up. Very friendly and efficient service. Definitely will be recommending them to my friends.

Quincy P. on

Rating:

Customer did not leave a comment.

Joshua B. on

Rating:

1) Pickup was scheduled at 7. Store didn’t open until 8:30 and keys were not in the truck like they were supposed to be. 2) mileage was wrong, and was even noted when I got it that it was wrong. Was allotted 64 miles and went over only because the mileage was wrong. Had to pay for what I didn’t use. 3) rude tellers at both pickup and drop off. Pickup was pissed because they had to rent the truck to me that early and drop off was pissed because it was raining. Sorry but I’m not in control of the weather!

alexander a. on

Rating:

They did know I was coming. Initially said they didn't have any units to rent. Had a hard time with the computer software, tried to charge me an extra $30 until I pointed out they processed the charges wrong and added insurance which I didn't want. Took 30 min even tho I paid ahead and checked in early online. I like uhaul especially the after hours return. Too bad the pickup can't be after hours too.

Jerry O. on

Rating:

Customer did not leave a comment.

Bruce W. on

Rating:

Customer did not leave a comment.

Michael B. on

Rating:

Clean the inside of the windshield, know what accessories were purchased with the rental and have them ready.