Horrible...from appointment randomly changing...5 customer service calls...2 decent...3 Horrible...self pick up set up incorrectly...then set appropriatly...still not working...fix was to log out completely then log back in...happened at pickup n drop off...so time consuming...so frustrating...Horrible experience...horrible help from carryout agent...computer down...he even tried to send me to another place for a truck pickup...
Thomas W
Customer Reviews for Schrock Rd Express Drive Thru
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was great and the truck met my needs. My recommendation would be better signage to indicate where to go to see the representative.
Michael B