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Tonnette W
Customer Reviews for Securcare Self Storage #175
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck wasn't where I requested to pickup. My reservation was moved to this location which was much further away from where I was picking stuff up. There was also nobody there to help me which caused more confusion. I will not use this location or there other location again.
Kristen Tvehicle was in good condition
Sarah HThe individual behind the desk was not knowledgeable. It took 50 minutes from the time I walked in until I drove the truck away. I was the only person there.
Dalton FThe only Major Disappointment was with the Furniture Blankets. Two plastic bags with 6 each. Almost every blanket was WET!! Can't put WET Blankets on Furniture! I need a credit for the 4 hours it took to dry them...
Stephen BThe appliance dolly was not secured.
Susan TI ordered an appliance dolly and i didn’t receive one with my truck but i was still charged for it
Rocquieh LI’ve had better experience truck was not inspected or gas was not checked barely any in there I was giving keys and told good luck
Shunterrica H