The truck wasn't available where we rented. Had to travel over 10 miles to get our truck.
RICHARD M
Customer Reviews for Security Park Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Count the moving blankets that you throw in my rental. Being folded without tape sticks and mud would also be better
Christopher WMy experience with John was outstanding! He did an amazing job and helped me out big time and answered all questions i had. It was my first time moving and he was definitely very helpful and respectful and knowledgeable! I would highly recommend coming here and working with John !
Yasir AThe manager was not at the location when I arrived to pick it up. I had to wait outside the gate of the storage facility for 30 minutes for him to arrive. This is AFTER I had to drive 45 minutes from Roseville in the U-Haul truck that I rented in Roseville because that location did not have any one way tow Dollie’s for me even though I had reserved mine almost a month before. Because of this I spent 3 hours of my own time driving to another town to pick up the dolly, wait for the manager to return (by the way he was in Roseville) pick up the dolly, and drive BACK to Roseville. I am not a happy customer. Also. The number I was given for the Rancho Cordova number on my reservation did not work. My only form of communication was with the Roseville location on Wills Rd.
Karen RA bit out of the way and not really clearly marked but was a good experience with Johnny. The ball on my hitch was the wrong size and he loaned me one from his truck.
SURESH NThere isn't anything to improve on it this time.
Kimberly WVery polite and courtesy answerd all my questions. Very knowledgeable on equipment
curtis C