Customer Reviews for Security Public Storage Portland

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Security Public Storage Portland

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Steven Y. on

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The lady who assisted me was terrific. A very pleasant experience.

ken C. on

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Carlos was holding down the fort famously. Very knowledgeable, committed, helpful, friendly. I wish you would give him a day off though

Andrew R. on

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happy ENDING

John M. on

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Customer did not leave a comment.

Luis R. on

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Every truck I rent from Uhaul works good, but they are always dirty inside. Since I’m paying to rent your truck, at least keep them clean. Sometimes I found debris from the person that rented before me. “Nasty”

Michael S. on

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No improvements necessary

Rebecca C. on

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John was great! Way to do customer service - it was a pleasure working with him.

kristin F. on

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Professional competent personnel, easy process and good equipment. And...reasonably priced. Made for a much easier move.

Collin W. on

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Customer did not leave a comment.

Kim B. on

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Ali O. on

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Benjamin M. on

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Mike L. on

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Hamilton C. on

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Matthew C. on

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Everything was fast and efficient

ROYCE R. on

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the uhaul app is cumbersome and laborious to drive the rental. The check back in is fine, but the checkout was a lot faster with the agent

Parishad M. on

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Customer did not leave a comment.

Donald B. on

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Lindsey was friendly, knowledgeable, and efficient. The van was brand new,

Carolyn S. on

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I was told if I didn’t return gas to 1/4 tank, I would be charged 4.95 a gallon. I went a total of less then 20 miles with no gas station in the area. I chose to return and have them put in the one to two gallons. I was then hit with s 30 dollar refill charge in addition to the 4.95 a gallon. All for less than 20 miles. Honestly, the tank should be full when I pick it up and I would appreciate that $30 refund as clearly no one refilled that tank in the past and possibly you charged the last renter the same fee? If you feel this request is unreasonable I understand and will be forced to yelp review your location. I so don’t want that.

Marvin N. on

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have pickup truck available

Richard B. on

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Keep up the excellent service!

Kristi S. on

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I'm actually not sure my experience could have been smoother or more enjoyable. Carlos was super friendly and made everything incredibly easy. He even checked me back in a little after closing time, even though it meant extending his work day. Thankful for the smooth, organized experience and kind people.

Kishra O. on

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This was my first time renting a U-hual and Lindsay Grippo at Security Storage went above and beyond to make sure all of my questions were answered and we were well informed. I have already refered her to another friend. She was most helpful and made this a very pleasant experience.

Meghan H. on

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Max L. on

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Great staff and equipment!

Ronald B. on

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Lindsey was great. Thank you.

Erica C. on

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Carlos was friendly and helpful, and he made the entire process stress-free, both checking out at the store and checking in online. He is an asset to your company!