Staff was very great and helpful I'll definitely if I have to rent it from them again
MORGAN T
Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good
GURDARSHAN SNothing. It was perfect
LINDA DWe asked the woman more than once what time our U-Haul needed to be returned and she told us ANYTIME that day, she even gave us the after hours instructions for when we do turn it in. We turned it in in the evening and I got charged a whole extra day. Absolutely ridiculous.
VERONICA MIt's best to call it in i though I was getting a ramp online but I didn't not get that but it's ok I got things done
VASHANA SWhy they charge me too much mile
CARLOS MThis location and the service here is awesome. I had to come here after the U-Haul of Fresno let me down on a rental with a flat tire after I check in the night before and had a reservation for the morning. I still had to fix a right brake not working and also fill / clean the brake master since the cap was loose. I also had to add air to a tire repeatedly because there was a nail. These are all issues with UHaul and their equipment not Security Public Storage. U-Haul should take notes on how they run their establishment and implement them at U-Haul of fresno.
JEREMIAH OCancelled my reservation without letting me know. Got to the site and didn’t not want to help and had to go to another U-Haul rental down the street.
Yang LI can’t think of a thing. They were wonderful!
Virginia CThe drop off location is not in a good area and bad costumer service
edgar rNothing
Chyrl LAAA+++++
Betty DGreat service and people at this location!!
FRED FFriendly staff and explained details of rental expectations, cost and were availability for questions regarding rental
Loretta RThe guy who worked there was so nice and helpful
Eulalia JGreat ladies. Lots of help
Keith DOnly negative experience was being double charged for rental. Both debit & credit cards were charged
Elizabeth R