Customer Reviews for Selective Autos Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Selective Autos Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Cinda C. on

Rating:

Nothing you all were great to work with me. Thank you so much.

Robert V. on

Rating:

orderd appliance dolly and half dozen blankets, they did not have them .pick location was changed last minute.

Roberto R. on

Rating:

Cargo had an couch inside.

SAM R. on

Rating:

hard to get in and out

Gerald F. on

Rating:

We reserved a 10' truck, and were sent to the Dreams Banquet Hall business (11106 N 30th St, Tampa, FL 33612), which holds U-Haul trucks. We were scheduled for a 10:30 am pickup, but called there ahead to let them know we would be about 2 hours late, but did not get a response. I waited there for over 2 hours on a very hot day, as the business doors were locked, though the sign said open, and their business hours posted were 9 am to 7 pm. I waited because I thought they were at lunch. I called U-Haul, and they were unable to reach anybody associated with that place. We lost most of our moving time because of this. Everybody else at U-Haul was so helpful, but we were definitely not happy with that location. At least they could have posted a sign that they were closed, and contacted us. By phone, we were then referred to the place on N. Nebraska Ave, which was fine.

Alex Y. on

Rating:

If I put the return zip code as different from the pick-up zip code, you should make it more clear that I have to return it to the pick up location if your system determines it that way. I would not have picked it up in that location had I known I was going to have to drive across town to return it

lisa E. on

Rating:

Customer did not leave a comment.

FNU A. on

Rating:

Customer did not leave a comment.

Laurie H. on

Rating:

Give correct information so customers do not have to pay an additional $40 for an extra day that they would not have had to pay if you had provided the correct information or a written contract/paperwork. Provide written paperwork with details of the rental. If you say “there will be an email sent to you in a minute” then send the email with the information.

JOSE O. on

Rating:

Customer did not leave a comment.