Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
install lights on the front of two wheel dolly for added safety
Bamous Whigham
Rating:
3.0
Try to have equipment closer to the rental and cover all the mileage and not just some.
Tracy Hall
Rating:
3.0
The inside of the cab had leftover food and coffee spilled on the console and seat. My wife spent an hour cleaning it out. The rest of the truck was in great shape and ran very well.
The original booking was for Meridian on Frontage Road. It was changed at the last minute to Quitman. This is not the Quitman site's fault. It was the company Uhaul's choice. This added time and miles to our trip. It would have been ok but then we went 10 miles over the milage limit and were charged for the extra miles. After making the change in pickup location, Uhaul should at least cover an extra 10 miles.
Darryl Holland
Rating:
5.0
Super friendly and appreciative of our business. Very grateful for franchisees like this.
Norman Williams
Rating:
5.0
Customer did not leave a comment.
john slay
Rating:
5.0
Customer did not leave a comment.
shawn manasco
Rating:
5.0
Customer did not leave a comment.
Richard Spangler
Rating:
1.0
Uhual is a scam. Won’t use or recommend you from now on. Can’t believe how we were treated after spending thousands of dollars.
robert jeffers
Rating:
2.0
We ordered two dolly’s and blankets and nothing was there.
GARY EASTERLING
Rating:
5.0
Customer did not leave a comment.
William Storms
Rating:
5.0
Customer did not leave a comment.
Jacob Hyatt
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherry Walker
Rating:
5.0
Customer did not leave a comment.
Sheila Graham
Rating:
3.0
Would advise customers of deposits for certain cards like Chime.
Valissa Finch
Rating:
3.0
Customer did not leave a comment.
Matthew Hundt
Rating:
5.0
Customer did not leave a comment.
RHONDA HAMILTON
Rating:
5.0
I can’t think of anything, everything was great
travis boswell
Rating:
4.0
Customer did not leave a comment.
TIMOTHY THIBODEAUX
Rating:
5.0
It would be helpful to have office hours on Saturday, even if for a short time in the mornings for those of us that work Monday through Friday.
tammy hollingsworth
|
Overall Experience
Rating:
5.0
My experience with using Sellers Storage has been a good one. I used storage units many times over the last 40 + years. This was the best service I ever had. I thank Sellers and their friendly Staff. I would recommend them to anyone.
mike moore
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alan Brown
Rating:
5.0
I loved this storage building. I love the staff. Also this building have a security code door. You don't have to worry about anyone getting in after you. The door automatic lock after you enter.
Angela Wallace
|
Overall Experience
Rating:
5.0
Service couldn’t have been any better thanks to the local uhaul service in Quitman MS
Michael Altman
Rating:
5.0
Customer did not leave a comment.
STEVE HAMPTON
Rating:
2.0
Small town rental place; but employees had trouble with making rental , did not assist in trailer hook up ( just pointed outside and I had to hook up trailer myself ) if I were not familiar with the use ; which many people are not this could have been a disaster !!!!
Edward Fisher
Rating:
5.0
Customer did not leave a comment.
katherine moore
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
AMY GIBSON
|
Overall Experience
Rating:
5.0
We didnt get to see anyone and with us just moving back home to quitman it has changed so much since i was little only problem i had was trying to find the drop off location
GREGORY VENABLE
Rating:
5.0
Customer did not leave a comment.
William Harrison
Rating:
1.0
They changed my reservation the day of to this place to pick up a truck. Had to drive an hour and wanted a discount applied to the account. I told them to wait on the paperwork while I contact their main office to apply the discount. The man behind the counter just went ahead and sent out the vehicle and they would not apply the discount. I had to pay over $1000 for the truck. Yes $1000 and they told me to just get the discount at the other stop which of course they did not. If you want to get screwed over big time then come to this place.
Jeremy Ganse
Rating:
4.0
Drop off was simple and pleasant
Stephenia Dye
Rating:
5.0
Customer did not leave a comment.
Lawrence Hatten
Rating:
3.0
Make more one-way trucks available in the city you wish to start. I had to drive 33 miles outside of town to pick up a vehicle. I notified the day before.
Otto Williams
Rating:
5.0
Great service
ROBERT DUNLAP
Rating:
4.0
Customer did not leave a comment.
randll kelly
Rating:
5.0
Customer did not leave a comment.
JOHN GILBERT
Rating:
3.0
Customer did not leave a comment.
Darren Ivey
Rating:
5.0
Make sure that the fuel gauge on the paper matches the look of the gauge located on the paper. Trying to read the fuel gauge on the truck and make sure that it matches the gauge on the paper is difficult when they both do not look the same.
tnary thigpen
Rating:
4.0
The cab smelled like smoke and the headliner was coming down.
Robert Boyd
Rating:
5.0
Customer did not leave a comment.
Clara Evans
Rating:
5.0
Great service and great atmosphere. Friendly and easy to work with. Would recommend them to my friends and family.
Mark Carter
|
Reservation
Rating:
5.0
Customer did not leave a comment.
SHANNON BRABHAM
Rating:
5.0
THey had just what I needed and were very friendly and helpful.
Richard Davis
Rating:
5.0
Customer did not leave a comment.
Edward Girling
Rating:
5.0
Customer did not leave a comment.
Annika Hodge
Rating:
3.0
N/A
jeff mcwilliams
Rating:
5.0
Customer did not leave a comment.
Jeremy Abbott
Rating:
3.0
Customer did not leave a comment.
marcie avera
Rating:
4.0
Customer did not leave a comment.
Robert Donald
Rating:
4.0
Customer did not leave a comment.
JON BERRYHILL
Rating:
5.0
Nothing everything was so easy and perfect
JC HARDEMAN
Rating:
5.0
Customer did not leave a comment.
ASHLEY VANDEWALKER
Rating:
5.0
Customer did not leave a comment.
James Avera
Rating:
5.0
even at closing time they where nice to help us.
Jeremy Kerr
Rating:
5.0
Nothing! Staff was very knowledgeable and helpful!
andera davis
Rating:
5.0
Customer did not leave a comment.
rhonda ball
Rating:
3.0
We reserved our truck for meridian ms and when we got there. They had several trucks on the lot but told us they have moved our business to quitman which was 30 miles away. We were very unhappy. The man in meridian was very rude. We have had this trick reserved for over a week and we will no longer use uhaul
VICKY ACHORN
Rating:
4.0
Customer did not leave a comment.
ROBERT DONALD
Rating:
2.0
Customer did not leave a comment.
Mike Skelton
Rating:
3.0
Customer did not leave a comment.
NANCY CLAYTON
Rating:
4.0
Customer did not leave a comment.
RALPH FRANCIS
Rating:
2.0
Better training for this crew would help. They were nice and friendly but appeared to not rent often enough to be efficient with the paperwork.
AMY BARHAM
Rating:
5.0
All is well
tommy hamrick
Rating:
4.0
We discovered an oil spilled coming from the console.
We called the 800 emergency Roadside assistance. When they came they saw an oil spill, he found a bottle of oil in the back of cabe hall. He removed and cleaned the oil spill. He said it was left by previous renter. He called his supervisor and told him the results. The supervisor (Billy) talked to me on the phone and said I had to pay $350.00. His repairman was told to stay there until I paid the amount. If I don't pay the charges he would charges me $75.00 and hour of his service and waiting, and he would sent a tow truck to pick the U-haul truck if don't pay. I was nervous and in tears and scared for what he said to do. I called Travis the U-Haul manager and he told not to pay anyone any money. Mr. Re-assured me that everything was ok.
Why the confusioned, scaring the customers, they should negotiate with the U-haul renter company to any discrepancies, otherwise that's there responsibility to make sure the vehicle is a top shape before renting. Thank you for listening,
ISIRIO ABLON
Rating:
5.0
Nothing at this time. Everyone was great and very helpful in every way.
JOHN JAMES
Rating:
3.0
Customer did not leave a comment.
CRAIG HARMON
Rating:
5.0
Customer did not leave a comment.
JC HARDEMAN
Rating:
3.0
Customer did not leave a comment.
BLAKE THOMAS
Rating:
4.0
Droped off the auto trailer. Was not anyone to speak to on Saturday 10/11/14. I take it they close on weakends..
TED NUNNERY
Rating:
3.0
The people at this location need training. But they were extremely helpful and friendly.