Small town rental place; but employees had trouble with making rental , did not assist in trailer hook up ( just pointed outside and I had to hook up trailer myself ) if I were not familiar with the use ; which many people are not this could have been a disaster !!!!Edward F.
Customer Reviews for Sellers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.katherine m. | Overall Experience
Customer did not leave a comment.AMY G. | Overall Experience
We didnt get to see anyone and with us just moving back home to quitman it has changed so much since i was little only problem i had was trying to find the drop off locationGREGORY V.
Customer did not leave a comment.William H.
They changed my reservation the day of to this place to pick up a truck. Had to drive an hour and wanted a discount applied to the account. I told them to wait on the paperwork while I contact their main office to apply the discount. The man behind the counter just went ahead and sent out the vehicle and they would not apply the discount. I had to pay over $1000 for the truck. Yes $1000 and they told me to just get the discount at the other stop which of course they did not. If you want to get screwed over big time then come to this place.Jeremy G.
Drop off was simple and pleasantStephenia D.
Customer did not leave a comment.Lawrence H.
Make more one-way trucks available in the city you wish to start. I had to drive 33 miles outside of town to pick up a vehicle. I notified the day before.Otto W.
Great serviceROBERT D.
Customer did not leave a comment.randll K.
Customer did not leave a comment.JOHN G.
Customer did not leave a comment.Darren I.
Make sure that the fuel gauge on the paper matches the look of the gauge located on the paper. Trying to read the fuel gauge on the truck and make sure that it matches the gauge on the paper is difficult when they both do not look the same.tnary T.
The cab smelled like smoke and the headliner was coming down.Robert B.
Customer did not leave a comment.Clara E.
Great service and great atmosphere. Friendly and easy to work with. Would recommend them to my friends and family.Mark C. | Reservation
Customer did not leave a comment.SHANNON B.
THey had just what I needed and were very friendly and helpful.Richard D.
Customer did not leave a comment.Edward G.
Customer did not leave a comment.Annika H.
Customer did not leave a comment.Jeremy A.
Customer did not leave a comment.marcie A.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.JON B.
Nothing everything was so easy and perfectJC H.
Customer did not leave a comment.ASHLEY V.
Customer did not leave a comment.James A.
even at closing time they where nice to help us.Jeremy K.
Nothing! Staff was very knowledgeable and helpful!andera D.
Customer did not leave a comment.rhonda B.
We reserved our truck for meridian ms and when we got there. They had several trucks on the lot but told us they have moved our business to quitman which was 30 miles away. We were very unhappy. The man in meridian was very rude. We have had this trick reserved for over a week and we will no longer use uhaulVICKY A.
Customer did not leave a comment.ROBERT D.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.NANCY C.
Customer did not leave a comment.RALPH F.
Better training for this crew would help. They were nice and friendly but appeared to not rent often enough to be efficient with the paperwork.AMY B.
All is welltommy H.
We discovered an oil spilled coming from the console. We called the 800 emergency Roadside assistance. When they came they saw an oil spill, he found a bottle of oil in the back of cabe hall. He removed and cleaned the oil spill. He said it was left by previous renter. He called his supervisor and told him the results. The supervisor (Billy) talked to me on the phone and said I had to pay $350.00. His repairman was told to stay there until I paid the amount. If I don't pay the charges he would charges me $75.00 and hour of his service and waiting, and he would sent a tow truck to pick the U-haul truck if don't pay. I was nervous and in tears and scared for what he said to do. I called Travis the U-Haul manager and he told not to pay anyone any money. Mr. Re-assured me that everything was ok. Why the confusioned, scaring the customers, they should negotiate with the U-haul renter company to any discrepancies, otherwise that's there responsibility to make sure the vehicle is a top shape before renting. Thank you for listening,ISIRIO A.
Nothing at this time. Everyone was great and very helpful in every way.JOHN J.
Customer did not leave a comment.CRAIG H.
Customer did not leave a comment.JC H.
Customer did not leave a comment.BLAKE T.
Droped off the auto trailer. Was not anyone to speak to on Saturday 10/11/14. I take it they close on weakends..TED N.
The people at this location need training. But they were extremely helpful and friendly.JEFFREY H.
Customer did not leave a comment.DEBRA B.
Customer did not leave a comment.BEN G.