Customer Reviews for Seminole Inn
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Seminole Inn
Qunta B. on
The pickup facility was filthy and the wait was extremely long, I feared the truck breaking down on the side of the highway due to its poor maintenance. There was paperwork left in the truck from the previous renter, and I was charged an additional fee for someone else’s trash. Lastly, the gas was lower than what was documented on the paper, and I had to put more gas in just to make it to the first stop.
Susan G. on
The price was ridiculous for a one way trip. It is a RIP off.
Jean W. on
This location was damaged in Hurricane Michael. It is a hotel and is under renovation, but still in operation. Easy to drop off and turn in key. Small, tight parking lot, however.
Tiffany A. on
The truck vibrated so bad going down the interstate that I was not sure if we would even make it. We were traveling at night and the head lights very extremely dim and made it very difficult to see.
Marc B. on
Customer did not leave a comment.
Pamela T. on
Clerk could not speak English. At all. I dropped him the key and hoped he knew what was going on.
Stephanie H. on
The Seminole Inn in Donalsonville took forever (they were not busy at all, we were the only ones there). We were stuffed into a tiny little room about the size of a telephone booth with no air conditioning, the person processing the rental was not knowledgeable, we specifically refused and did not want blankets, but we had a pile of blankets in the truck, we got a different type dolly than what we reserved and needed.
Michael M. on
(1) What good is a reservation when YOU call me the day before my pickup and say you can not meet your obligation. YOU then send me to a terrible place 42 miles round trip out of my way. This cost me 5 extra gallons of gas at $2,79 per gallon--$14.00. The people at the Seminole Inn lied. They said they had what I reserved but only had 12 pads and I was charged for 24. It took the agent OVER an hour to complete the paper work after arguing with me that I ordered a 20 foot truck but he was providing a 26' truck at a higher price than originally quoted on my reservation. After calling his customer represenative they finally got that part straight. The people at the Seminole Inn speak very bad broken English and was difficult to communicate with. I stood (no chairs provided) in a very small motel check-in room sweating my butt off because there was no A/C or ventilation in the room. YOUR represenative was on the other side of a glass enclosure in an A/C space. On my way to Bainbridge I stopped at the original U-Haul dealer and they provided me with additional pads. This experience with your company was awful and it not only cost me the original $14 in gas I previously mentioned but by having to drive a bigger truck than requested, it also cost me MUCH more in gas. It was 484 miles and it cost $210.00 in gas. A 20' truck which I had originally reserved would have been much less.