Customer Reviews for Sentinel Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sentinel Self Storage LLC

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David F. on

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david F. on

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Todd S. on

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Not grading the location (employees were all helpful) but rather U-haul and the app. While billed as a time saver it simply does not work. Multiple issues with images not receiving on the back end means what should have taken 10 minutes took an hour. Furthermore, I requested a pick up from a U-haul storefront i have used in the past but the booked location was some independent storage facility on the same road about a half mile away. Even the employees at the U-haul storefront I was searching for the truck at believed i was in the correct location- meaning even more time lost. After 20+ years, many in town moves, cross state moves with hired moving help and in town truck rentals for convenience this was by far the worst experience i have ever endured. I and am torn about whether to EVER use U-haul again.

Kevin M. on

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Only dropped off the vehicle after hours. Convenient location and easy to find.

Dale G D. on

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Rose W. on

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My only issue is that my drop off location was changed and I was not notified until we had picked up the u-haul. I called the next morning and had it changed back to my original drop off. Everyone was very polite though.

Jeanette L. on

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Awesome service and location!

Mike M. on

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The entire process was quick, efficient and they are very friendly!!

LARRY K. on

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The staff was very helpful, accommodating, and courteous. Yes, I would recommend Sentinel Self Storage U-Haul.

Harry H. on

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Keep the staff they were wonderful and very helpful.

Pamela B. on

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Steve E. on

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Service was A+++

Joni M. on

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Jonathan S. on

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Excellent service, quick rental. I saw someone was complaining about how long it took to get in and out when they rented but this was NOT the case in our rental. We reserved online, picked up the uhaul van, and were in/out in less than ten minutes both ways. The van was in great condition and we were overall very happy.

linda M. on

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From start to finish our experience was perfect. The staff was frirndly and extremely efficient. Whenever we need to rent you can be sure we will be back and we will tell our friends. Thank you!!

Kimberlei D. on

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Kevin L. on

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Barbara J W. on

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Brandon F. on

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