They do and excellent job
Gary H.
Customer Reviews for Sentry Satellite & TV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wish someone would spray some WD40 on the ratchets on the car trailers once in awhile
tim M.Pick up location was changed without any confirmation or notification. Had issues with the 24/7 pick up process and it was a disaster. Will avoid using Uhaul ever again.
Kymberleigh B.Actually have someone there when you are scheduled to pick up the uhaul and when the owner showed up stated to me that he doens't work for uhaul
Joe S.My husband and I rented a 6 X 12 trailer. About and hour into our trip it started fishtailing. We were going to return it where we rented it, but decided to drop off at a different location due to problem with it. We called uhaul to find a different location. Talked to many different people and departments, both by phone and online chat. Were disconnected, put on hold, shifted from departent to department, sent to 5 different locations and wound up returning it back in to original destination. The one location that we could have returned it to was going to charge us $300.00 over original cost to leave it there. Worst experience we have ever had with uhaul and we have rented from them many times. Only thing good about this experience was Sammy who originally rented the equipment to us. So nice to us and apologized for all the trouble.
Bobby G.There wasn't anybody even at this location to help me and my daughter lift the trailer and get it off the truck so we hurt ourselves lifting it off the truck. It was during business hours and the open sign was up but t door was locked. Will never do business with the Olla,la branch again never no exceptions
Misty P.Paid for dollies and didn't receive them . I was told that I had to pay a $100 deposit that I would receive back and I only received $30 dollars back .
Cassandra C.It's very dark in evenings after hours it would be helpful if the parking lot had more lights so it would be more visible when turning in the unit after hours.
Vanessa D.For starters two seperate tickets were made so I payed 100 extra dollars then i should have paid. Spent over 2 hours waiting for rentals. Owner was not there when I had a scheduled reservation
Logan J.Same as other
Amanda H.Had yo drive an hour for the uhual. No equipment when I got there.
Fritz D.they welcomed me to the area and helped me out with anything i asked
Joey S.Get a new location. Guy was very rude.
Reginal L.Super customer service, we will definitely use this UHaul service location again! Thank you Mr. Sammy
William H.Great rental, no problems and friendly staff. We'll rent again.
VANCE H.I ordered a 20 foot truck. They never called me to tell me they only had a 26ft. I ordered a appliances dolly. They had one but couldn't rent it because it wasn't in their inventory. I needed the smaller truck because of the tight space I moved from. I had a hard time loading my fridge, washer & dryer without the dolly
JOHN S.Be on time with equipment ready to go.
lori C.