Customer Reviews for Sermersheim Vending LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sermersheim Vending LLC

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Mark N.
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Customer did not leave a comment.

Robert G.
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Anthony H.
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Phone hold times are way too long.

Ricardo E.
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I reserved a appliances dolly and the location didn't have it.

John C.
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U-haul service location friendly and efficient. A Suggestion, since customers may return van after dark, the car park area could use another LED or flood light . Thanks

Wally M.
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Phillip P.
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Ricardo E.
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Donna T.
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It reeked of cigarette smoke. Dusty, paperwork/bills and such scattered and readable in the open. The 17' truck we rented had several mechanical issues which made the moving experience miserable , and the rate per mile was quoted as .79 and we were billed at .99 per mile. We have called about this with no return calls. Very unhappy over all.

michael D.
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GEORGE S.
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Matthew H.
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Charlotte S.
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WAS CHARGED 25 FOR CLEANING. WHICH THEY PROBABLY USED A BROOM. WHAT A RIP OFF.

Hubert G.
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Dana S.
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cheryle H.
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Everything went smooth and easy. I will rent there again.

DAWN K.
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Fred was awesome to work with but I was not happy with some of the changes since our last time of using Uhaul. I rented the uhaul a month and a half or so prior to use for a reason. i was told a few days before that I may have to travel to a different location to pick the truck up - did not know that was even an option. we rented from the location for a reason. Then got our truck but had to return to that location rather than leave where we were moving to. Which increased our mileage so was penalized for going over our mileage which didn't know there was a cap on that and had to pay for gas to return. Just a lot of stress I didn't intend to have - moving is already stressful enough. Lots of IFS we didn't intend to have.

ed L.
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Very friendly, welcoming & professional service. Will be going back for future rentals.

anthony K.
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Josh H.
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Location was to far away

Jerald L.
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Jeremy F.
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James S.
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Paige S.
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Semersheim vending has always been extremely pleasant and accommodating to my moving needs. This is the only uhaul place in the town of jasper or surrounding areas that I will use. I have had poor experiences with uhaul elsewhere but semersheim rocks!

shirley K.
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Eric G.
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Yes! Actually my son in law dropped off at the wrong location and they were so nice about it. We were going to come and get it and take to the other but they were awesome! After a very long day of moving we were just confused and he took it to the wrong place. They were great to work with . Thank you

ZACHARY O.
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Been waiting on refund check for 3 weeks. Ridiculous.

Terrence K.
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Gregory N.
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Kent B.
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great customer service. the help to make sure everything was working correctly before I took off was done properly and professionally.

Michael B.
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James M.
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Daniel D.
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Michael W.
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Nice people to deal with. Keep up the good work.

Marci W.
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Jessica P.
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Tom K.
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Jacob's M.
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Make sure customer added extras (ex: dolly, blankets, boxes, etc.) are already in the truck.

Jose O.
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Jose O.
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Keith K.
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Gregory B.
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Keep it U-p

Scott B.
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great service ,very good expeience.

JENNIFER M.
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Zachary O.
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Sherry S.
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I am not sure who is to blame. I rented the truck in Valrico. I dropped it where I was suppose to. When I picked up the truck I paid in full what I owe. Well I received a notification from my account that 492.69 was taken. They said I owed a lot of stuff because it was from California. I did not get it there. They charged me mileage and gas. One of accounts was negative so it is connected with my bank. Well that made a trigger effect. So I had no money in my bank so everything bounced. Big Big problem. I am a senior a lot of stress. I didn't deserve this treatment. I am very unhappy. More then a week it is finally straighten out. I don't believe I will use uhaul again.

Paul T.
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Lance P.
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Kelsey K.
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Kurt B.
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diana M.
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DAN B.
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Cathy Y.
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Phyllis F.
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Jerome S.
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I had no problem with either location or the people at the Sanford location. The problem was when I turned in the truck and did the turn in without a person there, you wanted to charge me $8.56 for ez fuel sales, but I turned the truck in with more gas than was in it when I picked it up.

Nicholas W.
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STEVEN R.
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Superior customer service at this location.

John K.
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Rhodonna T.
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Daniel B.
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Linda B.
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Excellent experience.

Mark N.
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sharon L.
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Fred was very helpful and friendly. I appreciate the personal service.

Kim O.
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Fred is great!!!

Larry S.
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Joann M.
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The back passenger side tire was low. Windshield wipers need replaced.

PATRICK P.
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They forgot to put appliance Dolly in truck I would rather have a live to person to deal with than try and use a app guess I'll go somewhere else to rent a truck

Bob H.
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Very polite and helpful...pleasure to do business with....Thank You....

Jonathon H.
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Customer did not leave a comment.

STEVEN R.
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Excellent customer service.

Robert R.
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Quick service and very friendly.

James B.
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Customer did not leave a comment.

Kellie K.
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Sermersheim Vending made my move much easier with a caring, no hassle attitude! Gave me all the information and answered any questions I had. Would definitely recommend to anyone and everyone!

Phong N.
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Customer did not leave a comment.

Steven R.
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Great customer service. Equipment in great shape.

Gayle E.
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Great customer service.

Brian K.
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Very helpful in accommodating my schedule and needed plug for trailer lights.

Cindy S.
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Just dropped off the trailer. Didn't interact with staff. This location was closed on Sunday.

Cynthia K.
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Highly impressed with Fred and his assistance.

chris N.
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very nice and LOCAL...good guy

Dale M.
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william R.
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Bob C.
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Jerald L.
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fast to do business with

chris N.
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local,small and not out of touch like most in bigger cities.please don't ruin it .

Doug W.
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Fred went above and beyond.

garrett V.
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Make sure the trailers are in the location given...we drove 100 MILES OUT OF OUR WAY TO GET THE RENTAL, and EXPECT A DEEP DISCOUNT ON THIS RENTAL, NOT A VOUCHER FOR NEXT RENTAL! THANK YOU

MIKE P.
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Brad L.
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Doug M.
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everyone was extremely helpful

Brad L.
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Brad L.
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Brad L.
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Beth S.
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GREG S.
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brad L.
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ron K.
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Tom H.
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nothing, it all went fine

Warren A.
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shelly B.
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The location was closed upon our arrival, we just dropped off in the parking lot.

No reviews have been submitted for this location.

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