Van is always very friendly and helpful.
DIANNA D
Customer Reviews for Sew Creative
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
BADA TODO ESTUBO MUY BIEN GRACIAS X LA BUENA ATENCION X EL PERDONAL Y SERVICIO YO SI LOS RECOMENDARIA
HUMBERTO SGreat staff!
MARCOS SThe young man that works there was very helpful.
YESENIA GThey have always been very friendly and helpful.
DIANNA DThis location is the most helpful and the equipment is always clean and serviceable. They are very friendly as well
LEIF LGreat,thank you.
KIRK WAwesome people and great customer service. 10/10 Recommend.
JORDAN CThis is beyond the best U Haul I have ever dealt with. Exceptional in every way.
RUDOLPH WThey office staff was amazing and they told me everything straight up
DIOLINDA MI rented a 26’ truck and it was nice to a big lot to drop it off at
SALLY DNothing, I have rented a few times from this location and they are the best in our area .
LEIF LI did not buy insurance online. I called and they lied to me at the pick up location. They added insurance to trailer in be known to me. I called and they hung up on me
Luis LCustomer service is always excellent. Staff is courteous and always helpful.
RALPH KMy experience was great with both of the gentlemen that help me. The car hauler was easy to use and easy to pull. I will use this company anytime I am in need of U-haul services.
REGGIE HNothing at this time
MARLON BAlways excellent service
RICARDO GCheck in was fast and efficient.
WILLIAM MTrucks can use a wash, windows all dirty
MARTIN CVan was extremely friendly and helpful. I would recommend this U-Haul to anyone.
DIANNA DSame. Very easy. Would go through the process again with this company.
RAY SThe was probably one of the best places I have ever rented a UHAUL from. Easy to locate, really nice office and the people were just super amazing. They were helpful, knowledgeable and just really nice people. Fast, and easy check in and check out. Definitely keeping them in my contacts for the future.
ANGELICA LDon't think I should have been charged 18 additional dollars because the gas gauge was maybe a gallon less than when I got it. Especially since the contract said it'd only be 6 dollars per gallon needed to get it back to where it was when I got it.
DYLAN BThe man at this location us was very nice and helpful.
EMILY DThe receptionist Van was nice and friendly.
JONG-YI WContinue to deliver customer service excellence.
JOSEPH GStaff is rude poor service couldn’t give me the U-Haul customer service number
NATALIE CEasy pickup and drop off of tow dolly. Customer service was great with all staff at this location. Would definitely use this location again.
JORGE LYour down good.
LISA WThe owner was rude and made it well known he was a Trump fan and if you weren’t… You
Jacob GN/A
JORIAN RFast and friendly
ALFONSO VThis owner attempted to over charge me and blamed it on me when I explained. Ended up giving the refund back which I don’t think was even the right amount but only after uhual Made him . I will never go back to this location
COREY SCustomer service was incredible. Both the manager and Van were top notch.
TERRI LThank you.
EDWARD MIt was all good customer service was excellent
RANDY BIt was an after hours drop off, office was clawed so I can't comment on the drop off location
NORMA TNothing, the staff was super friendly. Very helpful both on checking out and returning. Probably my best uhaul experience ever
LEIF LUhaul has a 24/7 pickup/drop off arrangement at this facility. There is no human person on site. If you have questions or incur any problems you are left with the only option of going online. Be ready for the WORST. Uhaul really needs to re-think their online services. If you are fortunate enough to get a REAL PERSON on the phone, you are better served. The Uhaul employees are incredible. Uhaul needs to go back to real customer support and get rid of their utterly useless online business.
Sylvia CN/A
Rachel LGreat staff will recommend to everyone
RAUL DThis is by far the best U Haul location I have ever been to and I have been to a lot. Clean, efficient and speedy, Van the man at the counter was on the ball everything was taken care of professionally. He really knew what he was doing and was exceptional at it. I will never go anywhere else, highly recommend them. Superior service!!!
RUDOLPH WGreat service
MARTIN Ctruck was slightly dirty otherwise great customer service, I have used them in the past I will use them again in the future
MARY ZMake Sew Creative a Franchise ! The whole team is Outstanding They understand Customer Service and Offer Superior Rental Satisfaction
ARTHUR WI am a very satisfied customer. Thank you.
MILILANI LSecond time using this location, extremely professional and friendly. Excellent customer service. Thank you
RANDALL WGreat service! Friendly and helpful associates.
Maria MThis location is allowing people to use other people's information. Fraudulent activity. I have not rented from this location and have called to talk to the store, but they are still allowing a Luis Beltran to use my information.
LUIS BI would like to rate the first reservation I made, the pick up location was originally from east st in Tracy ca. it was a night mare, I ended up traveling up Turlock to pick up a 26 ft truck
VANESSA GStaff was super helpful and patient. I had trouble with my light harness. They helped me test it. I am very pleased, overall. Also, this location seems to have a wide variety of options including auto transports.
David Lvery bad customer service no respect at all for a customer ripping off a customer at this location Only thing you can do is close this location.
BELAL AI can say that every here was very nice and very easy to talk with that very thorough with everything. The young man that was help me. Did a very good job and was very helpful with any questions or concerns that I had. I would be more then happy to go back again
CRAIG FVery friendly and informative U-Haul the survey
DAVID JThe gentleman who helped me was sort of rude, he seemed irritated that he had to help me
Perfecto BThe owners were very helpful . Would recommend them to anyone
GARY OI’ve been a customer for over 20+ years and have always enjoyed excellent service. A very friendly, welcoming atmosphere. Will continue to do business and refer family and friends.
MICHAEL RUhaul changed my dropoff location and when I called the number the gentleman was very rude and not accommodating to the fact that I was towing a trailer all around town to 2 locations and offered zero help. And then when I got there the gas was only 20 miles under what it was given me at (which would have covered me driving to the 2 locations) and was charged an insane amount for it.
ERIN KGas tank was so empty the light was on and the person working told us to go straight to a gas station. The truck should of had a 1/4 of a tank
Fred TWe picked up our U-haul and the back was open. We loaded up our stuff and went on our way. When we got to our destination and opened up the back it was absolutely horrible. The marijuana smell permeated all of our clothes, furniture, and all of our belongings. We are having to wash everything. It has turned into a real nightmare for us. The marijuana smell was so thick! The U-haul worker obviously knew it smelled really bad, which that is why they left the back open all night long to try and let it air out.
KRISTI D