Customer did not leave a comment.
Brian P
Customer Reviews for Shaffer Moving Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I feel like we spent way too much money for the u-haul. I never spend $95 for a U-Haul and we only went right in town and ain’t had the u-haul 5 hours. We had to wait a hour to go back to get the U-Haul and we put the gas back in the U-Haul and we didn’t get nothing but $4 back out of the $100. That was a total rip off. I will never go back to that U-Haul place again.
traresa sNo one was there when we dropped off the trailer.
William DMy rental was missing supplies I paid for. U-Haul was a nightmare to deal with. I couldn’t get a single human to help me over the weekend since the place was closed. The online/app couldn’t produce anyone to speak with me and I couldn’t get anything done waiting for someone to help on the phone or by requesting a call back. Thankfully the truck itself was ok and the people at a different location when I dropped it off were able to take the supplies I rented along with the truck off of my charges. Not a great experience.
Hayden H