Customer Reviews for Shalimar Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shalimar Self Storage

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laura V. on

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John D. on

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Bonita P. on

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Nothing! Collin was very friendly and helpful. I would highly recommend him in the area of customer service.

Dottie C. on

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On site manager Collin was very nice and helpful.

Corey T. on

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Jeffrey S. on

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Employee was friendly but the lot was wet and muddy and dirty.

jourdan H. on

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Truck was extremely dirty, floors and steering wheel sticky. Left windshield wiper broke while using and almost caused a very bad accident with a semi during a bad storm. Would like some sort of refund for all the issues. Unacceptable.

Caulene A. on

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Other than the crotchety old man that yelled at my ride to&from the location and then at me for fully following the online return instructions, the experience was ok...$0.99 a mile is a bit excessive since JTR mileage is only $0.58 per mile....wish there had been an option for unlimited miles for a 24hr period.

Raymond M. on

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Miguel M. on

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GENE R. on

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We are supposed to get an appointment to see the storage and location and no one called us back 1 So we aren't interested anymore please cancel the reservation

David H. on

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Don H. on

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Easy drop-off. Friendly staff.

Evan W. on

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Dian N. on

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Definitely recommend this location. No drama, no bullshit. For the area we live in the service is more than excellent

STEVEN B. on

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George J. on

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BLANCHE N. on

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Edward R. on

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jennifer B. on

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Jesse I. on

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Kevin H. on

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Tom O. on

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David M. on

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Great customer service, and very friendly and courteous!

derek m. on

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The storage facility was supposed to contact me and never did. I'm stuck with a whole 26 ft U-Haul truck with no place to go and have to look for another place!

steve G. on

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THOMAS B. on

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The manager Collin was awesome explained everything to me from beginning to and was very helpful when needed and conducted his business in a professional manner I would definitely recommend anybody

Kristena H. on

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Phillip B. on

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explain to the customer about one day rental from forth Walton beach to panama city. why is it you guys take $137,00 one way for only two hours.

Bill S. on

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I accidentally locked the keys inside while dropping the truck off. I can’t believe that you guys don’t have a spare key for your trucks. I was forced to call a local locksmith to open the truck, because your roadside assistance wouldn’t help me. Horrible service.

Randy H. on

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The guy managing the place is amazing. He goes above and beyond to help you.

Dylan J. on

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Friendly staff and great location

Victoria M. on

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Sarah M. on

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The representative was very helpful and informative. He got us hooked up and completed the paperwork very quickly and efficiently.

Di W. on

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Could use more lighting where my unit was located. Very clean. Manager was great.

STEVEN S. on

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Clean and accessible. Good choice if you are looking for a reputable facility.

Christie T. on

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The place was closed, and there was no one to guide me where to put the truck, or where to put the keys. I think UHaul is a joke, and cares nothing but about making money even if it is not owed to them. I believe that you should pay for what you use. Which is why I am not complaining about the payment for the extra miles that were put on the truck. I will, however; complain about the clean up fee that has been charged to my card. The truck looked better after we returned it than before. I will never use UHaul again, and everyone I know will hear about how they charged me for what I didn’t do.

Frank G. on

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Thank you!

Karen M. on

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Jeremy P. on

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Excellent service. Collin will take care of you.

Jeffery E. on

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The unit is clean and the staff was very helpful

Frank G. on

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Thank you!

donnie b. on

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Collins and the other staff were very accommodating

DANIEL M. on

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I used the storage unit for 2 years. Never had a problem. Great customer service. I would absolutely use again.

Brian S. on

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Excellent service. Professional and courteous.

Michelle L. on

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