I reserved a cargo trailer online for pickup at 5:45 pm. The clerk at the pickup location couldn’t find my reservation. It took 35 minutes, two phone calls to U-Haul (one went unanswered), and us waiting while the clerk had to check out 5 customers (one of whom requested 6 bags of ice, which had to be hand filled from the back of the store) at different intervals throughout the process. Glad to have finally gotten underway, but wow! Never renting a U-Haul from this location again.
Darrel M
Customer Reviews for Sharon Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Idk, but ended up paying double when we dropped at other location, will not use or recommend
Stoney W