Customer Reviews for Sharp Ventures LLC
(U-Haul Neighborhood Dealer)

233 reviews

36470 County Rd Z   Wray, CO 80758

(970) 592-0039

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(970) 592-0039

36470 County Rd Z
Wray, CO 80758

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Janet C. 
Rating:
1.0

When picked up the uhaul was charged $100 more than was quoted online. He advised it was due to insurance, but that was included in the online quote.

Darla M. 
Rating:
2.0

Very poorly lit. Wasn't sure where to drop the uhaul off at because it wasn't marked

Marceline S. 
Rating:
4.0

Customer did not leave a comment.

shelley H. 
Rating:
5.0

They were great!

TaLea C. 
Rating:
5.0

Easy self-help return

TRAVIS M. 
Rating:
5.0

Friendly service, and extremely accommodating

TATIA L. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

very friendly person i talked to, very easy to return to this place!!

JOSE T. 
Rating:
5.0

Roger is AMAZING!!! He really knows his stuff and makes everything easy!!! He is the UHaul go-to guy!!!

jennifer H. 
Rating:
5.0

Customer did not leave a comment.

jennifer H. 
Rating:
5.0

Roger Sharp-Wray Colorado runs an awesome U-haul rental service and goes above and beyond to service the customer. I highly recommend Wray Colorado Roger Sharp U haul. Thank you, Jonathan Powell

JONATHAN P. 
Rating:
1.0

This was an unmanned building in the middle of no where with poor cell phone signal making the check in process difficult. We were also billed for 20 packing blankets that were no where to be found in the truck.

William E. 
Rating:
2.0

Customer did not leave a comment.

Leslie A. 
Rating:
3.0

The pick up process was a pain. took like 30 minutes to get my location to take. and wait for the phone calls

Sherry P. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Roger is awesome. He is accommodating, helpful and friendly. I've done business with him several times this past year and it's always a pleasure. I certainly would recommend Sharp Ventures.

Robert D. 
Rating:
5.0

Roger exceeded my expectations during all my interactions with him. He was courteous, professional, knowledgeable and helpful. I would recommend him over and over.

Jeffrey W. 
Rating:
4.0

Start By moving trailers/trucks requested Weeks in advance , by customers, to the pickup location requested! Or reduce their fees to compensate for the time and mileage they end up swallowing just so YOUR multibillion dollar company can “save” money! You cut the throat of rural uhaul locations by sending their customers miles away… “because it's the closest equipment “! Why penalize them for trying to network with other regional uhaul dealers?!?! It's asinine on your part to not recognize GOOD customer service ! Your system needs to stop treating the uhaul dealers as competitors and instead recognize they are all one corporate family service the customer

Eric W. 
Rating:
3.0

Customer did not leave a comment.

Jon D. 
Rating:
4.0

Customer did not leave a comment.

JASON JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

Eder M. 
Rating:
5.0

Owner was very accommodating to time and needs. We worked around each other's schedules and everyone left happy. I was very pleased with my trip with the trailer I rented and will absolutely use them no again should they need arise.

Lucas H. 
Rating:
1.0

Tire was bald and it blew a few hours into the drive. Took 3 hours for someone to come a replace. Had to get a hotel due to the hours behind we were in our move.

Phillip V. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
3.0

Customer did not leave a comment.

MARISSA SUE B. 
Rating:
5.0

Customer did not leave a comment.

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL L. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

No improvements necessary. He was friendly, knowledgeable and professional.

Marna L. 
Rating:
5.0

Customer did not leave a comment.

Josiah J. 
Rating:
4.0

I was to drop off trailer Monday and I did. I was to drop off in Springfield, Co 81073. Received an e-mail to drop off in Walsh, Co 40 mile out of my way then you charged me 20.00 late fee. Do you people know what you are doing?

Michael S. 
Rating:
5.0

Customer did not leave a comment.

SHELLY R. 
Rating:
5.0

Customer did not leave a comment.

Kayla D. 
Rating:
3.0

I just caught it during a bad spell of weather. Warm temperatures and melting snow led to the parking area being extremely muddy.

Elliott O. 
Rating:
4.0

Good costumer service.

Herbert B. 
Rating:
5.0

Trailer size I reserved was changed to smaller size requiring me to find the trailer size I wanted at a different location. Representative should have informed me of the location to get the size of trailer I reserved.

Richard B. 
Rating:
4.0

He put in my destination wrong and so my return location was incorrect. I called the correct lacatiin and he fixed it

Sherry S. 
Rating:
5.0

Great customer service, friendly with a welcome small town feel. Thank you for helping us out!

WESLEY H. 
Rating:
1.0

The system was down, the uhaul dealer is also a farmer we had to wait 30 minutes for him to come off the field and into the office. We were there over an hour before he got a message saying we reserved a truck. Stood there for over two more hours because the system was down. The uhaul dealer could not get his regional manager on the line to help. I tried to call and virtual chat with uhaul customer service. I was unable to get through to anyone either. It took 4 hours to get our truck which put us behind in a significant way.

Selena R. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Easy to check in/out with the app! Truck was awesome and just what we needed for the move.

Dallas M. 
Rating:
5.0

Customer did not leave a comment.

Chere J. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

Tim T. 
Rating:
5.0

Customer did not leave a comment.

Carol B. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

dave M. 
Rating:
5.0

Customer did not leave a comment.

Tamara L. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Roger tried hard to get my reservation but unable to do so until UHaul sent it to his location. The truck and car transport I reserved were not at this location. Roger did honor the new arrangement Uhaul Rep made for me.

Casey K C. 
Rating:
5.0

No one there unhooked trailer and left

RICHARD S. 
Rating:
4.0

Better price. Trailer rental is not worth it anymore. Stop being greedy!!

Steven R. 
Rating:
4.0

I ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.

Michelle W. 
Rating:
4.0

I ordered a 26 ft truck to sterling and 2 days before our move I was informed that I would have to drive to Wray and get 2 10 ft trucks. We had to scramble to get another driver, not all of our stuff fit, and the discount/extra mileage I was told we would receive was not what I was ultimately charged/given. Overall I am very disappointed in uhaul booking services.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

I had to drive 150 miles two ways to pick up u-haul trailer. The rental location was great but the overall service from U-Haul totally sucked. U-haul totally SUCKS!!! No equipment available in my area and losing a day of packing/getting ready for my move, was awful. Dealers are good, U-HAUL ITSELF TOTALLY SUCKS!! Do something about your crappy fleet!!

Sammye C. 
Rating:
5.0

The Sharp Ventures location is very easy to access right off Hwy 34. Roger is very accommodating.

Cynthia H. 
Rating:
3.0

check on how they hook up the trailers! we had ours come unhooked when we went to put the car on the trailer!

Christina T. 
Rating:
5.0

Customer did not leave a comment.

Crystal S. 
Rating:
4.0

Customer did not leave a comment.

Jodi M. 
Rating:
2.0

Had to drop off with no assistance

Roger A. 
Rating:
5.0

Customer did not leave a comment.

anna C. 
Rating:
5.0

Roger is very accommodating

Michael L. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

They were very accommodating.

Kyle H. 
Rating:
5.0

None

CHRISTINA P. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Everything was fine. The person that took care of us was very personable and helpful

Carol A. 
Rating:
5.0

Customer did not leave a comment.

Julio G. 
Rating:
4.0

Customer did not leave a comment.

Rod L. 
Rating:
4.0

Actually refer customers to him! He wasn't even given to me as an option for drop off by your Natl rep when she called to correct the online screw up of my initial request for my one way rental drop off location. He's got a great location that was easy to find, once I knew he existed. You need a better online dealer location system identifying possible drop off locations across rural America.

Anisah D. 
Rating:
3.0

I did not have lights on the passenger side of the trailer.

Cindi B. 
Rating:
5.0

Customer did not leave a comment.

Randolph N. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Nothing

KELLY V. 
Rating:
5.0

Customer did not leave a comment.

Benjamin F. 
Rating:
5.0

Having more trailers to choose from would be great.

David E. 
Rating:
5.0

Don't mess with a good service

James B. 
Rating:
4.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

None

Cristo H. 
Rating:
5.0

Customer did not leave a comment.

luke H. 
Rating:
5.0

Well I reserved a 26 foot truck April 16th. I recieved a email may 28th that my reservation had been updated to a 20 foot truck. The day before my move. And then I called and they didn't even give me a discount even though they had over a month to make sure there was a 26 foot truck within driving distance of me. So I had to have a friend follow me in a pickup and pay for that as well. I will never do buisness with uhaul ever again.

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

greg S. 
Rating:
1.0

Bad phone connection in BFE

Dustin B. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
Rating:
5.0

Great

curtis H. 
Rating:
5.0

All good

curtis H. 
Rating:
5.0

Customer did not leave a comment.

auxentios B. 
Rating:
5.0

Customer did not leave a comment.

janet S. 
Rating:
5.0

Roger Sharp was extremely helpful and exceeded my expectations. He is a go-to professional.

john H. 
Rating:
5.0

Every thing great

john R. 
Rating:
4.0

Customer did not leave a comment.

erwin S. 
Rating:
2.0

Have equipment available without taking most of the day to drive and pick up

Paul L. 
Rating:
5.0

Customer did not leave a comment.

leigh B. 
Rating:
5.0

Customer did not leave a comment.

debbie B. 
Rating:
5.0

Customer did not leave a comment.

Norm Y. 
No reviews have been submitted for this location.

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