Rand F.
Contacted me immediately about trailer concerns.
Customer Reviews for Sheehan Cycle Trailer Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sheehan Cycle Trailer Sales
Richard J.
Sheehan always treats me well and gives great service. The equipment is always clean and in good condition. I wouldn't change anything.
Todd O.
dropped off after hours. U haul texted me the wrong address to drop off.
bridger J.
When I made the reservation the total came to around $130 when I picked the uhaul up it needed up being $260. Don't know how the price changed that dramatically but that was ridiculous. Wasn't necessarily the locations problem but uhaul itself
Jordan S.
Na
Lonnie H.
When I dropped the trailer off I called the uhaul number and talked to a.very unhappy gal on the phone. She told me I would be paying double for dropping at a different location. Sorry but I thought I was going where I requested. Not a happy customer!!!!
Cody S.
The guy that checks in the units was not there and the guy that was didn't know anything
Kerry B.
trailer's lights were functional but had an annoying error message for the brake and turn signal bulbs
brig S.
Person who knew how to do rental was at different location. Waited 40 minutes for them to arrive and do rental paperwork. Evidently the other 4 people who were there don't do rentals???
michelle T.
Did not go inside the building, or communicate with any employees; I dropped my cargo trailer off on a Sunday when this location is closed, and followed the instructions on the phone app to turn in the trailer. VERY easy instructions and everything worked great!
Dwight S.
was quick and easy
Jim M.
Had no idea what I was getting into when I returned after hours. system was not working but telephone person was extremely helpful. turns out my last name was spelled wrong but she walked me through the whole process. Thanks!
jeremy N.
This location was more of what we expect when we rent from Uhaul. Thank You
Maleah S.
Gave ourselves some time to cool off and call to see how to do this review, the guy was nice enough, but I was not aware you had to wait someone to get to the place to rent isn't this a uhaul store?
Mitch J.
Nothing
Branden N.
Very helpful lady
Linda S.
Who is this guy they say is always ready to assist you? NEVER THERE! RIDICULOUS
Imael A.
shouldn't not have to wait that long for person, get some to other place
Patty H.
Nothing to improve,we had no problems, AND. KIM in watertown ,S.D. went over and above for us for our truck!! She's a"Winner,Winner,Chicken Dinner for her!!!!
Jon W.
My Dad dropped the tow dolly off early, we called 3 times and stopped there at least4 times, the uhaul manager is not ever even there, Uhaul called about no return till today, very bad business
Sue T.
Consider customers time is important when an appointment is made
Joshua S.
WAIT, guy should be there I think!
Betty B.
Wait for someone to get there from across town?? Ridiculous, good service other than the wait
Jim G.
wheres waldo?
Jenna F.
Never anyone at the place....?????
Mike D.
Make sure and tell the customer that you're going to fuck them over after the rental is done
Andrew C.
Timely service should be given
Brent K.
manager is not there ever called 6 times and stopped 4 times to talk with him uhaul needs to step it up
Ronald S.
lady that came to help me did a great job but not having the worker at the store is bad other wise would have been good
PAUL P.
no verification
Bruce M.
Answer the phone when someone calls in, don't put them on hold for 25 minutes! My brother spent at least 4 hours on the phone trying to get something straightened out and never did. Ridiculous as long as he was put on hold. If you are busy, take a name and number and call them back, the music was awful, static and hard to listen to for 25 minutes. Also, we had to tell someone who called that the trailer had been returned, the information wasn't forwarded to the right place.
Wayne R.
They just told me where to go drop it and never helped after that. I have a bad back and neck and had to take off hitch myself.
lisa C.
be there when your hours are posted had to wait 35 minutes which took away from my travel time
MIKE B.
No follow up after dropping off on May 29th, in past have received email. No help at location.
Tammy S.
I have not dropped it off yet
Luke S.
Cruise control would have been nice.
leslsy L.
Trailer was full of mud when we picked it up, had a dollie in it also, we did not use. a full explanation of how long the rental is for would be a good choice on his part.
William H.
Better customer service at the east side one i made the appointment at
Erik W.
Twice now I have rented uhaul from this location. Both times the Uhaul great shape. Customer service has not been good. Both times late to get to store to open for business
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