This location needs to be guided with proper management and a better understanding of S.O.P. as well as a limit on excessive charges. The Vendor needs training on fair / moral business practices and a better understanding of U-Haul values.
Daniel B
Customer Reviews for Shell Gas Staion
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There communication is horrible and they want to charge me for there mistakes I rent the truck one way and there was no drop location after I told them it was out of state they put the truck to return back at the same location now they want to charge me $1900 can you imagine
Casandra B