My only issue or concern with this location is you cannot decide last minute to add extra equipment to your rental. I found out after this location is just a pick-up and drop off location. I had reserved one regular and one appliance dolly when I made my reservation for the van. Neither dollies were in the vehicle and there was none available at this location that I could use.
KYLE S
Customer Reviews for Shell Gas Staion
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Todo perfecto la única dificultad es que deben mejorar la aplicación on line
IRMIS MExelente servicio muchas gracias
ANTONIO GIt was terrible. The van came with no gas in the tank on the E I had to put $40 in there for gas plus the air-conditioning didn’t work in the van so it was hot using it and I had to pay for this vehicle.
VIVEEN LThis location needs to be guided with proper management and a better understanding of S.O.P. as well as a limit on excessive charges. The Vendor needs training on fair / moral business practices and a better understanding of U-Haul values.
Daniel BThere communication is horrible and they want to charge me for there mistakes I rent the truck one way and there was no drop location after I told them it was out of state they put the truck to return back at the same location now they want to charge me $1900 can you imagine
Casandra B