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Leslie K
Customer Reviews for Shell Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's already improved, nothing nerds to be charged
Sheila GI only used the truck for 39 miles but was charged $470. A real scam.I will not recommend any to this Uhaul and I am going to small claims court t
SHEKU MAmazing customer service, pick-up center / location agent (and it was a remote location / gas station at that — thought it was going to be sketchy, but great!!!) and the vehicle performed well beyond my needs and provided a better move than I was equipped for. Many thanks!
John LAttendant was very helpful and quick with pick up.
Jessica TThe attendant was very patient and helpful.
Ashaki KWorst uhaul rental ever. Arrived to pickup rental was not ready. It stank so bad upon arrival and was filthy had animal hair everywhere. I got the van it had no gas and location pick up was at a has station. Which made no sense to me. I had 2 allergy/ asthma attacks while driving it. It made me late for a pick up appt because they had to clean the van after I complained. They wiped the seats down then they were damp and added an airfreshner in hopes it would smell better. Terrible Terrible Terrible never again
Kentia DThe guy took a long time I paid for 2 hours I didn’t get the two hours I was rushed to bring the u haul back then the U-Haul I had didn’t start up so I had to get another which took anothet 20 minutes I wasted a lot of time I wouldn’t never go back to that location
Felicia TN/A
HOWARD DCharging me 20$ for gas for 27 milles is insane, i fill up the tank because i needed to, crazy, never again
Uros VHave the vehicles available if they are reserved.
RyJean MTook a long time to check in. Moved location at the last minute which was not convenient
Simon WVery professional, speedy and easy to process
DERRICK BThis location is great! The only thing I would improve is maybe an extra person to help with rentals. The person they have is really helpful and courteous.
James MNo complaints
Amanda MYour uhaul app is trash. I couldn’t get anything going on the app. Error this or error that. Total trash. I wil never use your app again.
BERNARD M