I could not get the drop off location number to pick up. I called 3 times Saturday night, once Sunday and once Monday morning. Poor customer service in my opinion.
Danny C
Customer Reviews for Shell
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No training to employee inside location - took almost an hour on phone to get key. Manager did not answer uhaul rep when they called them.
Edward G