Great place to rent from
Jeffrey G
Customer Reviews for Sheron Ins Consult LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The easiest place I've ever rented from very very nice people.
Jeffrey GSheron made renting the Uhaul quick and uncomplicated. She had the truck we needed. Pick up and drop off of the truck was easy thanks to Sheron!
DONNA MIt was not easy to complete the application it was very complicated
Bulah MSheron is the Best. Aces in my book.
STEVEN BTruck fuel was completely empty and low level alarm was on. Lady said she would reimburse for it and didn't. Had to go out of my mileage range to find a gas station so I would run out of fuel. The app is horrible to use on top.
Ernest JSheron is the best. Honest and reliable.
STEVEN BLocation closed during business hours. Worker showed up 30 minutes after our scheduled pick up time.
monica sKeep your customer satisfied
edouard aGood and fast Service
JOSE FThis is the ONLY Uhaul I will rent from. Sheron is amazing and always goes above and beyond.
AMANDA MOverall it was fine. I only have 2 issues. 1. The key was dang near impossible to retrieve from the lockbox. The lady inside had to come out and show me how the lock worked. 2. I included blankets in my order. I did not find out there were none until I picked the truck up. This is the 3rd time that has happened to me. Yall need to keep more blankets on hand.
Dave RI had a great experience! Sheron was awesome and very sweet. I got there 25 min after my appointment time. She was very nice and helpful. I will recommend that uhaul location to everyone in Lehigh
Paul LVerry good service
VICTOR GI forgot my keys in the truck and I need to come pick them up first thing in the morning!
JESUS MBetter trucks service and pricing
RUBEN RGreat and so kindly treat Helpful
RIONEL LCustomer Service was friendly and very helpful in obtaining my 10 foot truck. Truck was clean and ready to go.
pat dThe dolly was missing, the gas wasn't filled, and the truck was parked two inches from another truck in a yard on the edge of a ditch. Please be thoughtful next time.
JOY Dcustomer service was above and beyond my expectations. certainly, will recommend this location. the Owner was fantastic.
ANGEL VThe owner and staff were absolutely amazing. Super nice helpful, knowledgeable. Equipment was easy to access, the staff was helpful hooking up and would definitely recommend to friends.
Misty GThe parking for drop-off is not well-lit and could be flooded.
Marcos SCourteous staff and the cost came in under what we were originally quoted. Very pleasant experience.
TINA KN/A
Rochelle AAsking if we ever used the equipment before, me and my wife never used the auto trailer before and the nice lady gave us the wires to it and left us. Even a little verbal direction or walk through would have been nice
Junior LNo representatives available
hillary gOwner not responsive. Parking is horrible. Truck was fine for day 1. Day 2 it just shook for half of the trip. Almost made me and my daughter throw up. Submitted comment in return and havent heard nothing from uhual or location to do something about making it up.
Nicholas MBath experience
Carlos ULady was rude and disrespectful. Did not in formal me of any charges or rules and I never signed for payments that she has charged
Jill TOwner wasn’t there at pick up time. Got wrong key which caused delays. Didn’t have the furniture dolly we ordered which resulted in my son pulling his back which caused him to miss some of his plans.
Anne FThank you for helping us at short notice and yes we will recommend your location to a friend. Location was a little tight but very pleasant.
Robert LGracias
jose vexcellent team
Jesus AVery nice lady that helped me and answered all my questions. Very professional.
James MThe attendant at the facility was pleasant, friendly and efficient in completing the contract arrangements for the trailer rental. However, she was not knowledgeable about hooking up the trailer to the car and left that job for me. The ramp trailer had several pieces of trash and cardboard in it.
michael RAbove average customer care. Great bubbly personality, was a pleasure renting there.
Hal PThe truck was dirty. You couldn't see out the windows. While you were driving. The Steering wheel shook at 55 mph terribly and it drifted to the right.
MICHAEL FTruck roof was damaged and there were build ups in the back when a flat truck bed was needed. I had the Uhaul booked for 3 weeks and the day before the pick up location changed, then went in signed all paperwork and waited for the truck to come out for 30 min. After getting frustrated and tired of waiting i went back in only to be told that the truck I had ordered wasn't on the lot and i would now need to drive to Lehigh Acres to pick up a truck. This set us back on our moved and made an already stressful day much worse. I will never be using Uhaul again. All employees minus Sheron were very unprofessional and much less than helpful.
Michael BI love the customer service
Jorge LTo not have the truck smell like an ash tray !!!
Emanuel DShe was really friendly and the process was very smooth
Karen DIt is extremely dark and difficult to self pick up from. No lighting to see the vehicle and the keys are around front while the vehicles are packed in the back of a shopping plaza in a bad part of town.
Courtney DMy Uhaul experience was great.
Ashley DThe air conditioner did not work.
Gustavo MEverything was great, Thanks Sheron.
Steven BTodo bien
Israel BThis is always an easy place to rent from! We have used this location a handful of times and it’s always a positive experience!
Catina NNothing, this was a great experience! We’re rented u-hauls many times and many times we have had issues. This location was easy to find, I picked it up easily before they opened and returned it easily too. Truck is in great condition. I’d definitely rent from here again!
Shayla VHomeless people everywhere
Layinka gHave someone available and at rhe building when a transaction is to be made. Also, dont hang up on someone when they’re contacting you for business and then not respond afterward. Very unprofessional.
Brevin JNice service!!
Damian SNothing. Very helpful, knowledgeable and friendly staff!
HUGO B