Customer Reviews for Sheyenne Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sheyenne Storage

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John U. on

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I was disappointed that my pick up location was changed the day before pickup.

kathleen s. on

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The employees at Sheyenne Storage are great to work with!

Tim S. on

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I believe I had express checkin, yet I was there for an hour before I got the truck.

Scott W. on

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kevin g. on

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Truck can could use some deodorizing. Had sme bad body order other than that it was great.

Jacob H. on

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Lisa I. on

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Rick A. on

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The truck windshield was very dirty, and the gas tank was only 3/8 full

zach s. on

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John E. on

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Daniel G. on

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The tail lights on car trailer we’re frequently not working. We would use service again as it has a lower box and they were flexible when returned it.

Brittney H. on

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Nothing! The moving blankets and appliance dolly helped out a lot with our move!

oscar r. on

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Didn’t deal with anybody just dropped off and left

JOSEPH T. on

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Stephanie B. on

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Anthony P. on

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The location was closed on my return day even though their posted hours said they would be open. I went to another nearby location that was open but was told that I had to return it to the location on the reservation even though it was closed. I did not like having to return the equipment to a closed location since I then had no proof that I returned it within the scheduled time.

Dale N. on

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Keith H. on

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Very friendly staff, no complaints.

anthony s. on

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Return time for the trailer was after hours of the office. The place to drop off trailers was in a gated area needing a key fob. This resulted in me trying to return online. Due to technical difficulties I spent about 1.5 hours in the U-Haul parking lot on the phone with different U-Hauls around the City and 1-800 number trying to return my Uhaul trailer. I offered to bring it to different locations that were open but told I would be charged for not bringing it back to the correct location. Finally, I was told by the 1-800 number to leave the trailer in the parking lot and they would put a note on my account that it was returned on time (Saturday). Received my bill on Monday and they billed me for 3 days instead of the 1 day that I had it. Called the location I rented from about it and they said they were the ones who billed me but couldn't credit me anything but to call another phone number. After another 30-minute phone call and 3 days waiting for my credits, it all worked out. I had to spend way to much time trying to return my trailer and then to fight for my money back. On top of that, the exterior of the trailer was very dirty.

Del J. on

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Very friendly, punctual and professional, even during a snow storm.

Aaron G. on

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mathew d. on

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Make sure you have someone at the location to check you in. The website was very slow and kicked me off a couple times. Very slow check-in process.

kevin b. on

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MAARJA K. on

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The gentleman waa fabulous answered all questions and we got excellent service here. We actually stopped at a uhaul location by Sam's club on 13th ave the day prior and was so disappointed with the service we waited til someone was at Sheyenne storage because they are not rude like the other place was. They will definitely get our return business!

Gerry B. on

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Edwin P. on

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Edwin P. on

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I would never go there again in a million years

adam F. on

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Cameron S. on

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Melanie D. on

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Nothing! 5 star rating

STEVEN C. on

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James M. on

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Door opened twice during travel, handle had been checked prior to opening. Windshield wipers were not particularly effective during normal interstate truck speeds. Required driver to slow down in order to effectively and safely clean off windshield.

Morgan S. on

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David L. on

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Brenda M. on

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Dick fromSheyenne Storage was very friendly and helpful. He had us on the road very quick. I would highly recommend this pick up site.

Joe A. on

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Duane K. on

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Stephanie B. on

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Donnie G. on

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ZACH B. on

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Glen H. on

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Heather J. on

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jim t. on

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Great experience Trailer had new tires and trailered great all the way to Phoenix. Thanks

Kenneth D. on

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We had originally selected the site on Veteran's Blvd, knowing that it could be changed. The time for pick up was 9:00 AM. The site was changed which was fine but the time indicated the same. We arrived at 9:00 only to find that Sheyenne Storage doesn't even open until 10:00 AM, so all was delayed-not acceptable.

RANDY K. on

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Didn't have the trailer I reserved at the location it was suppose to be at so they sent me to a different location.

Justin J. on

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The guys working there had no idea what was going on or happening.

Angie H. on

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I made my reservation online. I received a phone call from 'corporate' to confirm the pick-up location, date, and time. The gal on the phone confirmed an 8 AM pick up - however, we are lucky to have called the location because they do not open until 10 AM!! I feel the person calling me to confirm should have had all that information! When we arrived to pick up the trailer the night before, the person didn't know how to access the reservation. He cancelled it however, and then needed to 're-do' it a couple of times. The pick-up took over an hour! The price was right, however, the process is painful!