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EDMOND S
Customer Reviews for Shield Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was great, would highly recommend this location to anyone in need of uhaul services. The fastest service I have ever seen when using uhaul.
ALBERTO RGreat Customer Service, Seamless process . I have not had that good and quick process ever.
GILBERT CNot sure what can be done to improve this location. Everything was excellent.
COREY RGreat customer service!!!
NATHANIEL RGreat customer service very fast and friendly service
IRLANDA FI was provided great fast service and instructions from Damien for my truck rents and Shield storage.
KIMBERLY LThe man that helped us was very courteous and professional I will definitely go back and highly recommend this location to others.
ALICE FDamian goes well about the call of duty to help and support a customer
JOHN SGreat job
JUAN IVery helpful front desk customer service and very pleasant personality. Check-in and check-out is a breeze.
MAJED ZLocation is good, people pleasant. Hours acceptable
Denise MGreat customer service. The attendant was very helpful in hooking up the trailer.
Vasudev NThe guy who helps us was the same guy as last time, very professional and great attitude! This is my preferred uhaul place too come too! Great service everytime!
Oscar MThe guy who helped my wife was incredible she didn't know how to properly hook a hauling trailer so he did it for her
francisco eExcellent customer service. The gentleman at the counter was accommodating, truthful, and willing to work with us.
joseph kThe guy that runs the place is a awesome person
Jerry CDamon the Manager provides excellent customer service to all the customers and the Uhaul trucks are well maintained and clean. My family appreciates the service provided by Damon. Thank you, Hector Luna
HECTOR LThe customer attendant was extremely pleasant and helpful
Joseph MEverything is great
Miguel MCustomer service was fantastic! Thank you!
Ashley ANot Much More as They Are Very Perfectly Happy And Well Dressed and Knowingly of Area Routs Best Used ! Highly Recommended By Me ; Retired United States TOP-GUN Of MIRMAR CAIiF… Lara Michael N.
Michael LI think that everything in my existence was good and the manager is an excellent, very kind person and explains the whole process to follow.
Carlos HSupervisor provided excellent service throught the entire process
Pamela SThis comment is on U Haul corporate not the location as the location was great. I rented a 26" truck to move my family from Los Banos to Grass Valley. I was sent a reservation document that indicated the date and location of pick up and drop off with a note stating a U Haul representative would call me on Friday for agreement on and schedule available location. I did not receive said phone call so preceded with the locations sent in the reservation. The pick up location stated in the reservation did not have the reservation, but was able to locate the facility that did. The drop off location did not have me on there list to drop off and said they did have room for a 26' truck. The attendant at Sierra Tire and Trailer was great. He called 3 other location to try to find me a place to drop off the truck, but to no avail. He then agreed to take the truck as we had no other options.
Jeff Aworst ever in my life ashly was horrible customer service and kept laughing at me and hanging up on purpose just to be a horrible person...and ive been told they do this all the time to everyone..I WILL DO EVERYTHING IT TAKES TO MAKE SURE PPL KNOW HOW BAD UHAUL CUSTIOMER SERVICE IS IN LOS BANOS
JOHN TVery awesome customer service! Never have I had this great of an experience with anyone in customer service!!!!! This place and the gentleman who helped me deserves a raise with 5 stars!!!!!!!!!!!
Jason AThe app was not accepting my email or phone number. I had to call the 1-800 number in order to be assisted. A few extra steps but was an okay experience
Isael RGreat customer service. Easy process.
Leah AI had a great experience. I was treated with VIP Service. Thank You, Uhaul, for having such a Fantastic Customer oriented staff member in Damian. He helped me from start to finish. Great Personality! Thank You, again . Steve Carr..
Steve CNothing, everything was excellent. Uhaul rep. Damian was very helpful, I would recommend him to friends 👍
EUSEBIO RUnfortunately the windshield wipers did not work and it was raining
Esther TGood service
Miguel RHave furniture dolly’s available.
David ANothing. Just treat all your customers the same way you did with us. You acknowledge and welcomed us when we walked in your office. You were very attentive, you had what we needed, and you set it up for us right away. Another Co. canceled on us the day before our trip, we were referred to you and you helped us right away. We were very thankful to God and you. For this was an emergency for us, and we were able to help our grandson in Nevada. So just continue to do and treat customers the way you did with us and God will surely continue to bless you. Thank you God, thank you Damien for being there for us. Have a blessed day. God bless your company. A happy and very satisfied customers
JOHN RGreat service! Helped us out in a fast timely manner will use service again in the future. Thank You!
JESSICA CThe person that works there is very nice and helpful.
mark aCustomer help it’s always been great at this location. Keep up the good work.
JOSE GI needed to rent a truck in a hurry and they had one ready after calling to find out if there was any available. The service was fast and had it ready to go after arriving to pick it up. They were friendly and great customer service. I would recommend it to anyone.
Juan CYou don’t have to improve anything. Here Great customer help.
JOSE G