Customer Service at this location was excellent. I had trouble getting access with the app, and the store associate patiently assisted me the entire way through until I was able to get the keys
Anuj S
Customer Reviews for Ship Lone Star
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and knowledgeable staff
BARBARA JMs. Araceli (manager) was very helpful, knowledgeable and accessible throughout my experience with U-Haul services. Thank you again. I will refer family and friends to U-Haul at this location. :)
WINDA RNeeds another access point into the office location from traffic lanes. The staff was friendly, competent, and extremely helpful to meet my needs. I plan to come again and will recommend family and friends to the service. Many thanks, Ms. Araceli!
WINDA RGreat customer service. The young lady was very nice.
RICKY WGet the lady’s kids out of the store. Maybe she not push my phone in the floor (accident of course). Get a passenger seatbelt!!!!!!!
KATIE W