Great Service!
Richard C
Customer Reviews for Shipit Shedit Verde Valley
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
5-Star Review for Cynthia at ShipIt SheDit U-Haul Cynthia was absolutely phenomenal during our U-Haul truck drop-off! Despite a personal issue we faced, she went above and beyond to assist us with kindness and professionalism. The reservation process went smoothly, thanks to her exceptional help. Thank you, Cynthia, for making a stressful situation so much easier!
CHRISTOPHER FI couldn't have been more pleased with my experience at Shipit Shedit Verde Valley. The proprietor, Cynthia, was friendly, knowledgeable and helpful. Dave Whisner Sedona, AZ
David WService was excellent.
MARTIN CThis was my best uhau experience. The proprietor at this establishment was professional, kind, and knowledgeable. Thank you.
DOUGLAS MFriendly and personable
JASON BThe unit I ordered well in advance was not there. We placed the order three weeks in advance. They had 4 sitting on the lot but would not supply us with the unit we needed. I had to drive 70 miles to pick up the car carrier at another location. Then returning the unit was a treat. No one there so we dropped it off took pictures and left.
JAMES BDoesn't answer phone ... never answered my text.
DON WCustomer service was excellent. Equipment was good and in working order. Would definitely recommend.
VERONICA GExcellent service and customer service was fast and efficient.
Kevin GMake it easier for a dealer to process a paid reservation. Oh and not charge so much damm money !! I went from northern AZ to west Texas and was charged close to 600 dollars!!! So I decided to remove the insurance which is bullshit !! For what your company charged on the rental alone. The Equipment was clean and appeared well maintained however the automatic braking came in very late therefore placing great stress on my equipment.
AARON MVery cordial and helpful
PIERRE BReturn trailer yesterday. Woman was very nice and helpfull. Only dark spot was that I call at 8 am uhaul asking if the location was open and was told yes on the phone while it only opened at 9 .... Nevertheless the lady came as I knocked on the door starting to be desperate as I had to get back home and she opened at 845.
PIERRE BNothing. Cynthia was very professional and made sure everything was in order for our pickup day.
Michael LEverything was fine, will definitely use this location again
GABRIEL C