I reserved a truck on line and it appeared to be a done deal and then everything went crazy. Received an email that they didnt have a truck in Lubbock and gave me the choice of driving 1 hr or 1.5 hrs to pick it up. I went all over Lubbock and West Texas to get the truck and equipment. . Was charged twice for blankets. Horrible waste of time when you don’t have alot. Was called at 11:50 to see if I was going to pick up the truck and when I got there at 12:15 they were gone to lunch til 1:00. Horrible experience, will think twice before I use UHaul.
TAMI M
Customer Reviews for Shipmans Body Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After hours drop off, no one was.at the office.
SHANNA D