Everything was great. The service was excellent. I would recommend u-haul to all my friends. Thank youmike M.
Customer Reviews for Signature Automotive
(U-Haul Neighborhood Dealer)
West Warwick, RI 02893
Services at this Location:
- Monday9 am–2 pm
- Tue–Fri9 am–3 pm
- Saturday9 am–2 pm
- Sunday8:30 am–12 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can't think of anything to add. Very nice place to get a U-Haul rental, everything was ready when I arrived.Colin D.
Customer did not leave a comment.Christy I.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.joyce M.
So easy. Reserved online. Quick verification; then on our way. Very easy.JoAnn G.
Customer did not leave a comment.richard D.
Couldnt get any better.Joseph C.
Customer did not leave a comment.penny T.
Customer did not leave a comment.Craig C.
I was charged for 2 days and used it for 5 hours.kirk S.
Customer did not leave a comment.Kyle T.
Customer did not leave a comment.Lawrence W.
Customer did not leave a comment.lisa M.
Get the dog alower bed.lolsteven R.
Customer did not leave a comment.Salvatore C.
Just keep up the excellence in customer service.Joseph C.
Customer did not leave a comment.Jared F.
Easy friendly pickup. I'd recommend signature garage and will go there for all my auto needs too.Kevin B.
Everything went smoothly. The Representative was friendly and very helpful. Reserved a trailer for returning my motorcycle from the shop as well.Lester P.
Customer did not leave a comment.bob S.
Quick and easy to do online ahead of time and the people with friendly and knowledgeableMichelle P.
Customer did not leave a comment.Mario G.
Easy in and out experience, truck ran excellent and would rent it again.Ronald J S.
I can't think of thing I would change.Deborah A.
Clean and great condition trucks, good location, and great staff!Michael M.
Excellent experience....very professional service all around.Box truck was clean & ready to go, gave a great ride and nit bad on gas usage. Will be a return customer. ThanksJacques B.
Customer did not leave a comment.Jason N.
Service at this facility was top notch, super friendly, clean facility and fast service and owner was very informative and knowledgeable about anything I asked him.debi T.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Rene M.
It was a great experience. Including meeting jack. He's the best.Bradley P.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Kira P.
Customer did not leave a comment.Jo C.
The person at the store was helpful and friendly. He got us all hooked up to the trailer and made sure the chains did not drag. The trailer had sand on the bumpers and had not been cleaned out, which was okay, we had to load a lot of stuff that was dirty and dusty.William D.
Guidance on where to park would be helpfulTeresa J.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.dave H.
Customer did not leave a comment.Victor B.
Nice to have friendly service. Don't like when you show up and businesses act like you owe them something. Not the case at this location, very friendly & helpful. Appreciated JoeJoe T.
Customer did not leave a comment.dena T.
It was Great..they were helpful..have already recommended it..and will use them again!Robert O.
Customer did not leave a comment.Jennifer P.
Amazing customer service an amazing locationHolly B.
This man is a saint, considering all the renters that do not return on time and it's worse than its ever been, and he's stuck holding the ball has to explain a person with reservation why the equipment is not there for them. Should be more agents like him.christopher B.
Customer did not leave a comment.Joseph P.
Shout out to the gentleman who was working on Sunday. He was very friendly and helpful! Thank you!lisa T.
Professional, courteous staff.ALAN W.
Very easy to deal with.gerard T.
Put the location bar code on the building. I must have looked like I was trying to break in searching for it.PAUL W.
Customer did not leave a comment.Ginger S.
Very professional, clean and courteous. I would recommend to all my friends.Nevert M.
The counter person was helpful and patient. One of the best experiences we've ever had at a nU- Haul office.Andrea L.
We like all of the West Warwick Uhaul locations, but we like Signature best.Russell H.
Customer did not leave a comment.Ed S.
Super friendly place to rent from.Kyle D.
We love all of our local u hauls in West Warwick, RI.Russell H.
Customer did not leave a comment.Claire T.
great customer serviceJonathan M.
Making an equipment reservation. Ditch the practice that the reservation is a "preference". Don't show me equipment, locations, and times that are not real! I loathe this practice from U-HAUL so much that I'll be using other businesses such as Home Depot, Lowes, Penske, anyone else because why the hell should I make a reservation, just for a person or text to tell me a day later than what I selected is unavailable. I need a truck in three days, let me go book it and then arrange for transportation to the reservation location. 5pm the next day "the closest location is ____ address. We have you picking it up there at ___ time. Please contact us to confirm." Why do I even book online on my own if EVERY TIME what I selected is going to be moved. A different truck has to be used, a different location has be used, the time window isn't available. Get rid of this BS and don't show me fake reservations.Scott M.
I thought the process was so quick and easy if only I followed the app on phone wasn't used to the links so my mistake but all in all great experience.TAMMY T.
Customer did not leave a comment.ERIC J.
Customer did not leave a comment.KRISTA B.
Customer did not leave a comment.Anthony D.
Everything was great. The two gentleman that work there were very friendly and welcoming. I had the trailer I rented on and ready to go in less then 5 minutes.Danny P.
The original pick-up location was to be in. Middletown, a difference of 40 minutes each way.Richard D.
The guy we talked to was not friendly. he told us we were all set and then said we went 61mi over our mileage allowance when, even if we took the longest route between our old apartment and destination, we were well under our allowance. $1/mi is also an absurd rate to charge. customer service was helpful but now i have to wait for this guy to get back to me??? i just want my money back. clearly something sketchy is going on here.Mark Y.
Customer did not leave a comment.khaleel D.
Customer did not leave a comment.Andrew B.
I am still waiting on the return of my deposit, outside of that things were fine.Andre S.
Customer did not leave a comment.Ron M.
Customer did not leave a comment.David W.
Excellent place for renting!MARK A.
Customer did not leave a comment.William N.
Customer did not leave a comment.Jeff M.
I made a reservation for this truck approximately 2 months ago to be picked at your East Providence location . Less that 18 hours prior to scheduled pickup , I received a phone call from a UHAUL employee that truck location pickup would be changed to West Warwick approximately 13 miles away . Unacceptable! With 2 months lead time , you should have had plenty of time to get this truck transferred to the scheduled East Providence location .RICHARD L.
Everyone was excellent, helpful, knowledgeable. I was delighted. A special thanks to Joe.Gwendolyn G.
Customer did not leave a comment.Robert B.
Great service excellentJackie M.
Honestly this location the gentleman who helped me was so awesome so professional pleasant to talk to I had a sore shoulder so he hook the trailer up make sure everything was good and when I return he did the same disconnected and everything went great I can't say enough good thingswade B.
U haul is supposed to be cheap and mover friendly working with what the mover wants, while I got the truck I wanted and needed the floor was splintered with dirt and dust everywhere, on top of that I didn't want the $14 insurance don't need it, and it automatically got put on my rental all and all I paid somewhere around $84 because of insurance that I didn't want and you have to fill the truck with gas you have to pay 1.09 a mile and 19.95 on top of all of it. Uhaul is a waist.Jerry F.
Top of the lineANDREW A.
Customer did not leave a comment.RICHARD V.
great people to work with maintain there trucks to a high standardAaron C.
Love this location! Excellent customer service every time.CHRISTINE D.
Nothing... it was easy.James B.
Customer did not leave a comment.Gillian G.
Customer did not leave a comment.Charles J.
Customer did not leave a comment.Michelle Q.
Customer did not leave a comment.James C.
Customer did not leave a comment.JOHN M.
Friendly and professional service given. I was able to reserve it on line. It was ready when requested. ThanksThomas D.
It took over an hour to do online check in. Then we returned with a full tank instead of the half it was supposed to go back with because the gas gauge didn't catch up with filling and I asked for a refund for some since I had the receipt and no one ever reached out to me.Kasandra E.
tHIS WAS BY FAR THE BEST RENTAL......TIM P.
Great customer service, quick In and out.Joe G.
Staff came off indifferent and not friendlyKenzie M.
Tim was super helpful.JAMES F.
So easy!Sheila C.