Customer Reviews for Signature Automotive
(U-Haul Neighborhood Dealer)

289 reviews

329 Providence St   West Warwick, RI 02893

(401) 821-0955

Location Hours

  • Mon: 9 am - 2 pm
  • Tue-Fri: 9 am - 3 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2022: Closed
  • 5/30/2022: 9:00 am - 1:00 pm

Services at this Location:

Contact Us

(401) 821-0955

329 Providence St
West Warwick, RI 02893

Services at this Location:

Location Hours

  • Mon: 9 am - 2 pm
  • Tue-Fri: 9 am - 3 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2022: Closed
  • 5/30/2022: 9:00 am - 1:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Honestly this location the gentleman who helped me was so awesome so professional pleasant to talk to I had a sore shoulder so he hook the trailer up make sure everything was good and when I return he did the same disconnected and everything went great I can't say enough good things

wade B. 
Rating:
1.0

U haul is supposed to be cheap and mover friendly working with what the mover wants, while I got the truck I wanted and needed the floor was splintered with dirt and dust everywhere, on top of that I didn't want the $14 insurance don't need it, and it automatically got put on my rental all and all I paid somewhere around $84 because of insurance that I didn't want and you have to fill the truck with gas you have to pay 1.09 a mile and 19.95 on top of all of it. Uhaul is a waist.

Jerry F. 
Rating:
5.0

Top of the line

ANDREW A. 
Rating:
5.0

Customer did not leave a comment.

RICHARD V. 
Rating:
5.0

great people to work with maintain there trucks to a high standard

Aaron C. 
Rating:
5.0

Love this location! Excellent customer service every time.

CHRISTINE D. 
Rating:
5.0

Nothing... it was easy.

James B. 
Rating:
5.0

Customer did not leave a comment.

Gillian G. 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

Customer did not leave a comment.

Michelle Q. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Friendly and professional service given. I was able to reserve it on line. It was ready when requested. Thanks

Thomas D. 
Rating:
1.0

It took over an hour to do online check in. Then we returned with a full tank instead of the half it was supposed to go back with because the gas gauge didn't catch up with filling and I asked for a refund for some since I had the receipt and no one ever reached out to me.

Kasandra E. 
Rating:
5.0

tHIS WAS BY FAR THE BEST RENTAL......

TIM P. 
Rating:
5.0

Great customer service, quick In and out.

Joe G. 
Rating:
3.0

Staff came off indifferent and not friendly

Kenzie M. 
Rating:
5.0

Tim was super helpful.

JAMES F. 
Rating:
4.0

So easy!

Sheila C. 
Rating:
2.0

Customer did not leave a comment.

ALAN R. 
Rating:
5.0

Very accommodating

PATRICIA F. 
Rating:
5.0

Customer did not leave a comment.

Cleotha G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
4.0

We could not charge our phone! Please fix this!

Kathleen V. 
Rating:
5.0

Awesome service and the rental went on without a hitch. Tim was a great help and I would recommend him to everyone needing a uhaul vehicle. Great job Signature !!!

JUSTIN H. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Customer did not leave a comment.

Christine E. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Truck was clean. Remote check-in was a bit of a hassle, but once we had the truck it was smooth for the entirety of the rental period.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

PAULETTE L. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

Nothing at all!

DAVID T. 
Rating:
5.0

The back was very clean. The cab was in need of a good cleaning. Candy on the floor and other's people's trash under the seats. I noticed it when I needed to retrieve my water bottle that rolled under the seats. Also quite dusty/dirty. Other than that, the service was EXCELLENT.

Debra K. 
Rating:
3.0

Customer did not leave a comment.

Brittney F. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A. 
Rating:
5.0

I had an excellent experience. Was very convenient and professional. Thank you

MELISSA G. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Second rental to the same location. Reserved by phone, van ready when I arrived. It took five minutes and I was on my way. Great staff.

CHESTER B. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Great location, easy to deal with, thanks,

David S. 
Rating:
5.0

Customer did not leave a comment.

Raymond L. 
Rating:
5.0

super accommodating

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Daylana T. 
Rating:
5.0

Customer did not leave a comment.

Eugene E. 
Rating:
5.0

Extremely easy and smooth transaction

Nicholas D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Went in no notice got a truck . Great customer service. Would highly recommend.

GLADYS B. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Tim is an asset to your company and brand .

John S. 
Rating:
5.0

I was very happy with the service and the drop off conveinence. I will ofcourse be using Uhaul again in the future!

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

WARNSEY W. 
Rating:
5.0

Customer did not leave a comment.

CHESTER B. 
Rating:
5.0

5 stars all around!!! HIGHLY reccomend!!!

KATHLEEN D. 
Rating:
5.0

Great location! The cargo van was clean, and ready to go! I would definitely rent from here again!

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Crista J. 
Rating:
5.0

Customer did not leave a comment.

Elba C. 
Rating:
5.0

Customer did not leave a comment.

Mike K. 
Rating:
5.0

Nothing. Tim was excellent. Have already recommended. Thankful close and will use him again!

Nina G. 
Rating:
4.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

Amy L. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

MARIAN M. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
4.0

Customer did not leave a comment.

Yahya S. 
Rating:
5.0

I was checked in and out the door with ease .....

TIM P. 
Rating:
5.0

Customer did not leave a comment.

Johnathan J. 
Rating:
5.0

one of the cleanest facility and truck , a pleasant experience

BURNDEY M. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
4.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Mieanel L. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
1.0

Customer did not leave a comment.

Kirk T. 
Rating:
5.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
3.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Loren T. 
Rating:
2.0

Not overcharge the renter for renting a vehicle. I was Overcharged by a lot.

Branden M. 
Rating:
5.0

Customer did not leave a comment.

RACHELE S. 
Rating:
3.0

Customer did not leave a comment.

Mindy P. 
Rating:
5.0

The whole process went well. Between the texts and emails it was easy to rent. The gentleman at signature auto was very pleasant and showed me different things on the van to navigate it.

ELLEN T. 
Rating:
5.0

Customer did not leave a comment.

Steven N. 
Rating:
5.0

Helpful staff

ROBERT S. 
Rating:
5.0

Tim and Joe are amazing i wouldn't deal with anyone else

joe M. 
Rating:
5.0

Highly recommended...

Valter D. 
Rating:
1.0

I rented a truck for 5 hours, returned it full of gas, and Your company took $1,737.62 out of my bank account by mistake now I can't have my children this weekend because I'm completely broke, I have to wait 2 or 3 business days to get back the money you stole from me.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Shari L. 
Rating:
5.0

Customer did not leave a comment.

Lynne S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

GREGORY T. 
Rating:
5.0

Customer did not leave a comment.

Celeste D. 
Rating:
1.0

This is not the location I dropped the trailer off at.

Marilyn A. 
Rating:
4.0

Customer did not leave a comment.

STEVEN Y. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Sherry H. 
Rating:
5.0

I had to change my reservation twice and go to different locations to get the unit I wanted. I messed up my online order and had to have help from a representative. Everyone I dealt with from Uhaul was so helpful and accommodating. I appreciate working with a company that values customer service. Thank you! Thank you!!

Rachel S. 
Rating:
5.0

Customer did not leave a comment.

JIM J. 
No reviews have been submitted for this location.

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