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VINCENT F
Customer Reviews for Signature Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Opened the storage locker for the keys and the fob was soaking wet . Obviously the inside of the key locker isn't weatherproof . In the long run replacing fobs can get expensive .
WILLIAM SI had some trouble with the website when trying to upload photos of my rental to begin the rental process (the part where you confirm the vehicle is clean and has a full fuel tank). It kept freezing and eventually wouldn't load at all. So I could not report that my vehicle was clean, thankfully, but only had a quarter tank of gas. Fortunately I only had a local trip to complete.
Helen JWhy was i charged $1.49 a mile when i was told $1.19 also i waived the insurance and they still charged me for it. This is price gouging. I rent weekly and will not rent again if this is how you do business.
Jeffrey DThe location was easy to get to with lots of room in the parking lot to move equipment. The trailer was easy to connect and service quick and simple. The open 6 x 12 trailer floor however was slick with motor oil making moving gear in and out hazardous.
TIMOTHY BI had to clean out the Uhaul from the last people because there was a full box of stuff in there and it was disgusting. That wasn’t fair. I’m so unhappy
Samantha TThe owner is a great person. Kind and helpful ! I just don't understand How I'm quoted one rate and ends up being 30 $ more
Tammy MI wouldn't change a thing. I applied on line, finalized on site. Drove off. Easy return Dropbox, and done Nice new vehicle. Pleasant attendant.
THOMAS AConvenience and fast service. Polit and friendly.
KIRK SNothing to improve.they went above and beyond and find me a trailer within five minutes of leaving the location. He bent over backwards for me.
ROBERT CGot charged for safe ride insurance protection when I opted out in my reservation.
Kyle OYou can improve by not emailing me with this bullshit at 11pm when I’m trying to sleep.
Anthony DI’ve been saying enough it was exceptional service and a great experience.
wade BVery helpful and courteous. If you need a rental this is definitely the place to go. Even their dog is friendly.
Anthony DFast and easy drop off
gilles mExcellent customer service
Heather RTim was very Profesional and a pleasure to work with. VERRY SATISFIED
Kristian MEverything was good. Customer service was excellent and always is.
mike mWhat can you do to improve? How about not emailing me at 11 o’clock at night with this bullshit
Anthony DWas very good service
JOHN LGreat and quick service. Very friendly and will to help!
Heather YExcellent service ,
John TNothing! Tim was great and I have rented from him before. He goes above and beyond.
Josh OTire light was on for two tires. Rear blinker out. Back covered in sand. Glass in back.
Cory ZVery good experience
Richard DNot super friendly, but the truck was warmed up and ready to go when I arrived.
Uriah DEverything was great. The service was excellent. I would recommend u-haul to all my friends. Thank you
mike mCan't think of anything to add. Very nice place to get a U-Haul rental, everything was ready when I arrived.
Colin DSo easy. Reserved online. Quick verification; then on our way. Very easy.
JoAnn GCouldnt get any better.
Joseph CI was charged for 2 days and used it for 5 hours.
kirk sGet the dog alower bed.lol
steven rJust keep up the excellence in customer service.
Joseph CEasy friendly pickup. I’d recommend signature garage and will go there for all my auto needs too.
Kevin BEverything went smoothly. The Representative was friendly and very helpful. Reserved a trailer for returning my motorcycle from the shop as well.
Lester PQuick and easy to do online ahead of time and the people with friendly and knowledgeable
Michelle PEasy in and out experience, truck ran excellent and would rent it again.
Ronald JI can't think of thing I would change.
Deborah AClean and great condition trucks, good location, and great staff!
Michael MExcellent experience....very professional service all around.Box truck was clean & ready to go, gave a great ride and nit bad on gas usage. Will be a return customer. Thanks
Jacques BService at this facility was top notch, super friendly, clean facility and fast service and owner was very informative and knowledgeable about anything I asked him.
debi tIt was a great experience. Including meeting jack. He's the best.
Bradley PThe person at the store was helpful and friendly. He got us all hooked up to the trailer and made sure the chains did not drag. The trailer had sand on the bumpers and had not been cleaned out, which was okay, we had to load a lot of stuff that was dirty and dusty.
William DGuidance on where to park would be helpful
Teresa JNice to have friendly service. Don't like when you show up and businesses act like you owe them something. Not the case at this location, very friendly & helpful. Appreciated Joe
Joe TIt was Great..they were helpful..have already recommended it..and will use them again!
Robert ONothing.
john d