Good coustmer service 👏
Simeon D
Customer Reviews for Sihem Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very satisfied..
Susantha RI don't know what to say about this location Thanks and thanks for sure this location gonna The best U-haul dealer
Zeresenai GTires not the greatest but u haul put new ones on. So thankful
Colleen MGood customer service and very Very clean trucks
Rabie AGood service Easy And fast pickup timer thanks for the great service
Jaime JI guess the both wasn't the best n it was bent . Didn't know that til after I drop it off. We lucky. He didn't do inspection just put it on my vehicle and left. He guides me off the side walk . Location was too tight with all the vehicle parked in the way
Cathy CGreat customer service and clean trucks I believe they know what they are doing so u haul don't worry about improve for the next customer
Rallings MThanks brother
Sami SThe Best
Abdikarim BNothing much to say thank for good service
Herve BGood service
Lorraine HTruck rental clean and the rental was easy and faster because of the gelatin man thanks
Andemeskel OGreat customer service
Awet ZGreat customer service
Calvin MNice place and good coustmer service to go and get u haul truck and all trucks clean because we met the gelatin man out side cleaning the truck by he self and he help me with finishing the contract thanks for all sihem market employees 👍
Igmedio JGood Good customer service the guy helpful and the way he was explaining how the rent work I never got this info before anthere u haul dealer thanks again application your help
Ahmed MAwesome experience was in and out with 5 minutes the staff was helpful and friendly
Berhane YGood customer service i will be back for sure 👍 thanks for the owner 👍
Sami SGood customer service
Mark Ngood. Customer service and the best U-haul dealer neighbor good for sure. I will be back. For my next renter, sihem market and convenience store and u hall 5 starts Even not enough should give him ten of ten
Mark NGood coustmer service thanks for the help
Inna PGood coustmer service 👏 👌 👍
Teklu WVery nice
Michael SThey were overcharging in the store so you definitely need to check in via U-Haul app. Service clerk in the store was not friendly. Felt really awkward to be in there.
Chrisaona SI had insurance with my credit bank but the guy didn't ask anything what I need he just finished by himself so yeah I lost $16
Meron HTo be honest, Great customer service I recommend everyone rent from the c m market
Malles MGood service
Samuel SGood business relationship
Mebrahtum GCustomer Service failed me to the point of being physically upset. I would never choose U-Haul again because of the phone line. The location was a very busy location for surrounding businesses and there fire made it extremely difficult to return.
Alyssa BThought the where trying to scam me. At least 5 calls claiming to be regional managers, very suspect behaviour.
Dean VThe owner was friendly and quick to help with pickup and drop-off. I had confusion about the miles to empty not changing, even after adding a decent amount. He came out quickly and confirmed I didn't need to worry about it and the tank was full, but sometimes the expected mileage varies. This location had good reviews compared to others in the area and I'm glad that I chose this one.
Cameron JNo jack on hitch to get it on and off hitch ,I asked and was told to just lift it , hard enough empty nearly broke my back, and did hurt myself . Its ridiculous and dangerous.
Peter LNot much great service on. Oth ends
Seth RVery friendly and helpful.
Babu NYour mobile pick up absolutely does not work online or on the app. There are so many app reviews saying so. It took one hour after my scheduled pick up time to get the truck as we had to wait on the phone and be assisted. You should absolutely fix this or stop offering 24/7 pick up. The location was amazing and very understanding at the fact that I brought the truck back later than I booked it for due to missing a whole hour in the morning. Very stressful experience and would not recommend anyone to book a rental outside of business hours pick up.
Kiera FCheck tires. After driving a bit realized that one of the trailer tires was low (12 lbs pressure vs 60 on the other). Bought a tire compressor at Canadian Tire and kept pumping it up to 50 lbs.
Michel ADid not go inside. Was called by them several times saying my trailer was due back at 9am. My agreement said 6pm. I was charged for an extra day when I dropped it off at noon
chris eStaff were friendly and efficient, and even offered to help us when our phones weren't loading the links for th licenses. We appreciated it.
Danni LFirst, the initial booking was not follow3d as we went there and realize the tr7ck was not yet availble, so the person in pick up area had to call uhaul booking agent and requested to send us another pick up location as his truck was not yet available. We indeed was given another location but wrong location where no uhaul operating partner. Good thing we called the number and this good person gave his exact location and accomodated us well. However we lost 1 hour for this booking mess so we had to rush to get into the right time tp return the truck. GOOD THING THIS NEW LOCATION is a good guy. I Recommend uhual Sihem market.
Auster AThe gentleman was courteous and the drop off was fast and easy.
Diana RExcellent service
lawrence oService was amazing and efficient. They were super friendly and knowledgeable about products and services. I would definitely recommend this location for renting a uhaul to anybody as I received such great service.
Tina CHorrible location....and not where we were to pick up the trailer. All in all the experience was POOR
Corrie Cimprove service for customers, as the staff is not qualified
Ivan GThe bed was so dirty it took me 2 hours just to clean it. 4 sweeps and 3 mops just to get it clean enough to but my possessions in it.
Nathan HThe staff at the counter were extremely friendly and helpful. It was pain-free. My only concern was the cleanliness of the van. The front cab had wrappers and other garbage on the inside (nothing major but enough to notice) and the back cab had items strewn about the back. Again, nothing major, but enough to have to clean up before moving our items into the van.
David FI was given a delayed refund on a deposit i paid cash, unacceptale. I gave you cash, and you are makimg me wait for my refund
Christopher NThey were good with service and prompt with equipment
Bonnie BI had the best experience renting the cargo van from this location. Owner is awesome and the truck was clean and great to drive. I will definitely be renting again from Sihem Market again. Thanks
Michelle MThe check-in only worked because of a kind person at the location and a kind person on the phone. The app was NOT helpful. So I highly commend the very kind proprietor of Sihem Market.
Timothy JJust have the uhaul trucks in good running order and checked over by a mechanic.
cornelia bIt is good
Azarias BThis is one of the better places I've rented from, the people in this store are great
Mary MIt did rain lightly for about 15 minutes on our trip and the trailer got wet inside , damaging 2 of my cardboard boxes and wetting clothing inside.
Susana JThe Uhaul was fantastic, it drove perfectly and we're probably going to rent again soon to finish another move.
Amun Gthe rep was very profetional and helpfull. explain every thing very carefully and make sure the trailer is hooked and chained properly. and all the lights work no rushiing or pushing to get us out the lot.
abdul kIt’s not the most desirable place to go for a unit or a drop off but the staff is great. Nice to deal with.
Greg WThank you
Ron BThe gentleman was very helpful and showed me where to put the U-Haul and how he would like it plus he mentioned about the gravel parking area to which we could see new gravel up grade for the area. Thanks
Leslie HThis location worked hard to get me the best truck for the best price for an across Alberta move. He worked so hard to save me money and I cannot express my gratitude and appreciation enough! So very helpful and considerate.
Tammy KI didn't see a summary email, but otherwise this store was awesome and the staff here were ultra chill to deal with. I will use this store for things other than Uhaul in the future as I jusrt relocated to the area.
Gord C