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KENT T
Customer Reviews for Silverline Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The appliance dolly I reserved was not with the truck. I needed that dolly for the move. Because of this I could only move a couple of small items and only used the truck for about an hour instead of the 24 hrs I had reserved for. When I called U-Haul to report missing dolly upon picking the truck up I could not get through. I kept getting placed on hold for an unreasonable amount of time and then being disconnected. No one has time for that nonsense
JOSHUA BInterior was sticky and we had to clean it. Windshield wiper came off while driving to Bluffton. AC system did. It work AT ALL! Had to drive with the windows down all the way to Utah. Would have been nice to get a unit that was fully operational!
JEFF SGreat service, professional and quickly serviced.
SHAVON LStaff member was very friendly and helpful.
ERIC DAdded charges that I didn’t ask for
JANICE HNo one to accept rental after opening time. Did self checkout online.
KEITH HNothing, experience was awesome.
Willeshia LBrent was thorough and knowledgeable about the trailer I rented. He made sure to double-check that I hooked everything up correctly. Brent was very easy to work with and made the process smooth. Thanks man!
BRANDON M