I love renting your small trucks and vans it's a great help to a senior and it's close
SANDRA B
Customer Reviews for Sinclair Motor Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van was not available at time scheduled, did not give feedback about delay. Did not honor the 100 free miles on van rental on mobile app. Dealer canceled my original reservation & rewrote the rent agreement for the 2nd pick up time so I made 2 trips and delayed getting my pick up order. Waste of time & money.
ANDREA SAll is good no change
SANDRA BEverything was done professionally and went without a problem Very happy with the service
DAVID L3rd question is N/A. It was a Sunday, no one was there.
Deana CMr. Sinclair was very courteous and processed my rental contract quickly.
JOHN TMy uhaul rental was a smooth process. The people at the rental place were attentive and available to answer questions personally, instead of dealing with a phone menu and recorded responses. When owed a refund, everything was handled very efficiently.
CHARLENE FNo one present to inspect and check vehicle in
David RN/A
Robert MJordan was an absolute gem. To say he saved my sanity would be an understatement. If there is a U-Haul employee of the year, he should get 1st, 2nd, and 3rd place.
Kevin TJordan was exceptional. I can’t say enough good things about him and the way he handled the difficulties in our truck and trailer pickup.
Kevin TEasy to get in and out of. Noticed there are a lot of places that are not easy to get in and out of with big trucks and trailers. That was nice that it was in a big parking lot. People we're friendly and helpful
CHRISTINA SVery accommodating and efficient operation. Will highly recommend.
RICHARD VTop Notch Service!!!
Jennifer HI was in a scrape and they went above and beyond to accommodate and help assist me with renting a truck for 2 days!!
ELIZABETH SIf you are looking for professional and friendly service to help minimize the angst of moving, then Sinclair Motor Company can help when it comes to rental trucks or a van👍I rented a van- it was clean, gassed up, and ready to go when I arrived. It’s always refreshing when a business respects the customers’ time as well !! I highly recommend Sinclair Motor Company!! Many thanks, guys!!
SHELBY SGreat service and customer support at Sinclair Motor Company. Vehicle was ready on arrival. Process to obtain the vehicle was fast and efficient. Thanks for all your help.
Mark LPersonnel is not applicable. I dropped off after hours.
DOMINIQUE RExcellent, friendly service
GARY GThe staff helped me with everything I needed. It was a quick and easy process.
Heather JWe used a one way truck and both pick up and drop off went very smooth
Robert Crented trucks before, this time was a pain in the ass. won't rent from U-Haul again.
jt bThe owner was very accommodating!
Chris YGreat service and assistance. Highly recommend.
GREGORY MGreat service!!! My second time using them in 90 days and I was very satisfied.
Dave MThe Sinclars were very nice and helpful. Great location, nice and inviting.
larry pGreat experience. The staff was very helpful and got me in and out. I used precheck-in online which really sped up the process, I highly recommend doing that before you pickup your Uhaul.
David MBest experience renting a truck ever!!
THOMAS BNothing
Benton EClean inside of vehicle
RUTH KThe price and could be much better. I can go to enterprise and rent a car or truck for cheaper. Do you haul was great but for the pricing I wish straps or appliance dolly was included at least.
Damien GVery pleased with every aspect of this transaction/experience.
renna lNothing 😊
Bobby Bblankets and dolly were not there
Chris PVery polite and accommodating. Definitely will use again and refer to others!
Karen Htruck had a leak towards the front of the cargo section, and my things were soaked, especially my clothes, i had to get rid of a brand new mattress set,
MARION BCustomer service was amazing.
Jacob HSuper easy check out process.
James Sself check-in is difficult in bright daylight. Post instruction in advance so we can do this more easily.
Ronald RThis U-Haul location, Sinclair Motor Company, provided excellent service! They made a moving chore on a hot, humid day less dreadful by having the van serviced and ready— and a great working AC in the van😄 Completing the paperwork was easy and effortless as the experienced staff was incredibly competent explaining everything clearly and succinctly! Thank you, for offering this great service to our community!!
Shelby SBrent and his future daughter-in-law were GREAT!
Terry AI was over charged for only having the truck for less than 3 hours. Over $100.00 for that. Crazy
TRACEY BFast and friendly 👍
Jay BGREAT place,nice people
Charles R