Did the return on a Sunday so the location was closed. Faced some challenges but it worked out at the end
Giuseppe M
Customer Reviews for Singh Wheels And Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off box for key was not in front and I hardly could find that and also hadn’t any guid to find the box. The place has not enough space to park and also light for taking pictures
AMIN Abe careful take photos of everything they like to scam
JYLYNN LMaybe highlight the mileage more.
STEVEN RVery easy to find, easy to drop keys off after hours. The CSRs on the phone were extremely helpful
Emma WNo improvement is needed. I am completely satisfied.
ANTHONY RI was fully satisfied with service and how I mentioned above your business would be recommended to my friends
PETER BThey overcharged us and the truck was dirty on the inside, we needed to lay down cardboard boxes before putting our furniture in
JASON NExcellent service
Fouad NCommunicate changes to location pick ups MORE than 24 hours in advance. Ensure windshield wipers are in good working order.
JEFFREY CGreat customer service and on-time rental pick up, I would recommend this business for U-Haul rentals.
DAVID BThe guy I dealt with was rude when I delivered the car. He backed off when I replied back in the same rude way he treated me
Hany GThe only thing I didn't like is that after getting my credit card information a charge was put on it right away, I rented a van for a week but fortunately was able to returned it in half the time now I'm waiting for a refund. I think you should take the information right away but only charge the card after the return. I guess wait and see how long the refund takes
Darren SThe trailer is at the end of its life. The door was very greasy and if you touched it you would get black on you. However everything worked fine
Cameron MThe trailer was clean but the tires were so out of balance that the trailer shook my truck terribly when towing.
michael cFirst I had a 5x8 Trailer and an appliance cart reserved at another location (Fairway Road in Kitchener, On. Uhaul called and texted me to advise that I needed to pick the trailer up at another location...Singh Wheels and Tires. Turns out they had the trailer but didn't have an appliance cart... so I had to run to Uhaul on Victoria Street to pick up the needed Appliance cart. Once on the road I discovered that the trailer was in bad shape. It was not pulling properly... Either wheels were out of balance or alignment or the wheel bearings were bad...The trailer hoped around and swayed badly my entire journey making it impossible to do the even the speed limit... Not a good equipment experience. I pointed all of this out to SIngh Wheels and Tires when I returned it....I hope they looked after it because this trailer is going to drag somebody into the ditch if a wheel flies off of it...I rent trailers from Uhaul all the time for my business... I use them because of the low tailgate which works well for the Large Photo Copiers that I sell... Service was great but equipment and the run around caused by Uhaul from my first reservation was not acceptable....
John GTook over 30 minutes just to get the paperwork sorted, then the trailer was missing the tow wire (and I had to drive to another location to get one), then after returning it a day early they decided to try and say that we were 6 days overdue in returning it and scamming us for extra charges. Save yourself a lot of trouble and go to a regular U-Haul location.
Tara WThank you!
Getaneh MExcelent service
Andrew PUpdate the customers about location change. I really disappointed today
Meet PHave more vehicles available
Namit GNo improvements. The transaction was seamless.
Amy PAll was great! Equipment was exactly what we needed and worked well. Service was very informative, knowledgeable and helpful.
clare PI booked U Haul online. I entered all my info, name, address, credit card, vehicle details etc. I created a U Haul account. My U Haul account sent me to the wrong address to pick up the U Haul trailer. When I went to the right address they did not have my name on file. It was my booking, my name, my credit card, my U Haul account but it was as though I didn't exist. They did have the name of the person who I had entered as driving the vehicle towing the U Haul trailer, but not me. We had to re enter ALL of the same info that I had previously done online. In fact, the U Haul employee said they needed the contact info for someone other than the driver! It was MY booking, why did he not have MY name on file? So I had to give him my name and phone number AGAIN. This is despite the fact that I had the booking/confirmation number on hand. What was the point of me spending all the time filling out the info and creating a U Haul account if not to have that info on hand? Was it simply so you can track my rentals and send me marketing materials? It was time wasting and disrespectful to say the least. Get your act together.
Robert HGood service , quick and easy sign in and out
Chris RThe van wasn't well-kept, the manager was late to give us the keys, and I was overcharged.
Mathew K