Customer Reviews for Six Stars Quick Stop
(U-Haul Neighborhood Dealer)

50 reviews

6904 Old Missouri Ave   Centreville, IL 62207
(S Of Sr 157)

(618) 337-2357

Location Hours

  • Mon-Thur: 10 am - 9 pm
  • Fri-Sat: 10 am - 10 pm
  • Sun: 10 am - 9 pm

Services at this Location:

Contact Us

(618) 337-2357

6904 Old Missouri Ave
Centreville, IL 62207
(S Of Sr 157)

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 9 pm
  • Fri-Sat: 10 am - 10 pm
  • Sun: 10 am - 9 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The truck was dirty in side of it , also had item left be hide from someone else inside of it .

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

hallie S. 
Rating:
5.0

Great service and friendly folks!

CLAUDE B. 
Rating:
5.0

Nothing, keep being friendly.

carolyn C. 
Rating:
5.0

Very professional and helpful staff. Obi is a wonderful person to work with. Thanks.

John M. 
Rating:
5.0

Everything was great evening down to the food.... thanks

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

PAMELA H. 
Rating:
5.0

Good customer service and patient. The uhaul was really clean.

Semontre W. 
Rating:
5.0

Keep up the good work

Delores K. 
Rating:
5.0

Customer did not leave a comment.

darnisheontae H. 
Rating:
3.0

Customer did not leave a comment.

Shalonda M. 
Rating:
5.0

Customer did not leave a comment.

fanshan M. 
Rating:
5.0

Staff very helpful, even while i was confused. Very helpful and understanding, true meaning of excellent customer service. We need more people like that in the world. I will be back again.

LaTsiah B. 
Rating:
5.0

N/A

kimberly K. 
Rating:
5.0

Customer did not leave a comment.

obaida N. 
Rating:
5.0

Customer did not leave a comment.

breonna C. 
Rating:
5.0

Customer did not leave a comment.

mary R. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

shakikia W. 
Rating:
1.0

Improve check in process. I completed a pre-check in on line and had to go thru the entire process again. It took over a half hour to go thru the process. Also the stores computer wasn't working properly and the rep had to call U-Haul to complete. The location was in an area that wasn't comfortable comfortable for my wife an I to be in. Also, the rep tried to give me the wrong sized trailer. After we left with the trailer the rep called my cell phone and left me a voice mail asking me to call him back immediately that I didn't see until later that afternoon. When I called he wasn't there and "expected to be back in 10 minutes". I left a message and he never called me back. I have no idea what the problem was.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Veronica M. 
Rating:
1.0

DO YOUR FUCKING JOB!!!!!!!

Darla M. 
Rating:
5.0

Customer did not leave a comment.

brittany D. 
Rating:
5.0

Customer did not leave a comment.

DeJanae J. 
Rating:
3.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Customer did not leave a comment.

DARRYL C. 
Rating:
1.0

Worst experience i have ever had....definetely wont be recommending uhaul to ANYONE...will make sure to yell people to stay away...HORRIBLE

Marquesha C. 
Rating:
5.0

Customer did not leave a comment.

Marcus R. 
Rating:
5.0

Customer did not leave a comment.

rodney D. 
Rating:
1.0

When I arrived to this location, I knew the area was not the safest so we decided to drop off in the morning hours. As we were finishing up the mobile check-in process, there were two individuals peering around the corner at us from the side of the building. It was very uncomfortable and did not feel right. After we checked it in, there was no drop box and we did not want to leave the keys in the truck, so we decided to come back when the store opened. As we started to drive away, a young man (looked high school aged), started to circle the truck we left behind. My husband and I rented some equipment which was left in the back of the trailer, so we made the executive decision to take the truck with us and potentially take it to another location. When I called UHAUL customer service to assist, they scolded me for taking the truck after checking it in and not leaving the key in the drop box (which I explained did not exist). After being told I needed to take the truck back otherwise it would be reported stolen, the customer assistance rep told me next time, I should call them first to evaluate the situation. Considering it took me ten minutes of sitting on the phone waiting for someone to answer, obviously this experience with UHAUL might be my last. The owner of the shop was much more helpful, however, customer assistance at UHAUL failed us.

Tia S. 
Rating:
5.0

Customer did not leave a comment.

TAMARA H. 
Rating:
5.0

Customer did not leave a comment.

cortez C. 
Rating:
1.0

New employee, new location

SHERREE C. 
Rating:
5.0

I was taken care of throughout the whole proxess. Good people.

dave G. 
Rating:
2.0

Customer did not leave a comment.

Adam B. 
Rating:
1.0

Customer did not leave a comment.

Tierra S. 
Rating:
5.0

Customer did not leave a comment.

Dionne C. 
Rating:
3.0

Customer did not leave a comment.

Arthur C. 
Rating:
5.0

Customer did not leave a comment.

JASMOND G. 
Rating:
3.0

Customer did not leave a comment.

KILA D. 
Rating:
5.0

We had a problem because I wasn't aware we needed to provide our own ball and hitch. Luckily, my stepfather's son has a business close by and we were able to borrow one from him. The personnel were extremely helpful. We would definitely use this store again.

Barbra M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK S. 
Rating:
3.0

I was not told about the mandatory insurance u haul put on my bill my insurance covers towed equipment so I don't like paying twice for what I don't need.

edward J. 
Rating:
5.0

Computer processing a little slow as agent making sure he didn't miss a required entry

dean S. 
Rating:
5.0

Customer did not leave a comment.

Yolanda S. 
Rating:
2.0

Very poor drop off location. Took a long time to get out of there

GREG U. 
Rating:
2.0

Customer did not leave a comment.

David W. 
Rating:
3.0

Customer did not leave a comment.

Keith L. 
Rating:
4.0

Customer did not leave a comment.

antoinette J. 
Rating:
5.0

steve did an excellent job very professional, highly recommended awesome experience

No reviews have been submitted for this location.

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