Customer Reviews for SJ Gas and Shine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of SJ Gas and Shine

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Robert M.
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Customer did not leave a comment.

Michael H.
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Deborah D.
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No break lights, no running lights, no turn signals, windshield wipers not working. If the equipment was verified to be working properly when dropped off at this location, my pick up of equipment would have been a better experience. Do your job correctly and you won't have issues. Am I the only person who checks to make sure the equipment is running properly? I was supposed to pick the equipment up @ 10:30 am but it was not scheduled by location, I had to wait 1 1/2 hrs to drive 40 minutes hwy to get my equipment . Then the equipment didn't work properly as in above mentioned paragraph. Fiasco is all I can say.

james J.
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Please check your front end I had a horrible ride from New Jersey the front end was out of balance

Fancis H.
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It is hard to find. The GPS takes you past the location about 1 mile into Elmer NJ. No U Haul signs outside. The folks inside helpful. They did not sell any trailer hitch equipment.

Mark T.
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None

Jesse R.
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Customer did not leave a comment.

James S.
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Install cruise control!

Robert P.
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Uhaul needs to confirm truck will be there immediately. Maybe you will need more trucks??? Your existing process is flawed. Its uhaul freindly not customer freinedly. I will search for alternatives next time.

Melissa M.
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Melissa M.
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Cynthia J.
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Jorge M.
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Jennifer N.
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Everything went smooth with the rental process, very friendly and will be back! Definitely will recommend.

Joshua S.
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Frank W.
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Luis O.
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Joshua S.
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robert J.
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This was the second time I used this location as a rental pick up. They are always courteous and knowledgeable.

Donna M.
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Katherine H.
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Very helpful with checking in.

lloyd D.
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Michael F.
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robert E.
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The owners were very helpful in the process of getting the right truck.

Susan H.
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Trailer was rented to be pulled by a truck that was unable to pull causing us to break down

Ellen P.
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Tried to call customer service to lodge the complaint on the pick up location and there was a 20 MINUTE WAIT!!!!!! I did not waste my time.

WILLIAM M.
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Angel S.
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Charles K.
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dawn M.
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If u need a truck i would def recommend stopin in The people where really nice and u can also pick up some drinks and snacks while ur there

darrin B.
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EUGENE N.
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Sue T.
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Read the email I sent to U-Haul. An absolute horrifying experience

michael M.
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mike D.
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No improvements needed.

Alex P.
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Daniel P.
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Please improve your app. It was very frustrating to navigate. I gave up and called instead

Jennifer N.
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Nothing can be improved, it was super easy and efficient, truck was great, and owner was super friendly and nice!

john M.
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Great service thanks!

Richard J C.
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Harry S.
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edwin F.
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Nothing just keep up the good work!

rachel B.
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stephen D.
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Cindy L.
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David G.
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trailer door was in poor operation and difficult to open, tail light fell out and required several adjustments through trip

rita B.
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kevin H.
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Tim O.
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Very satisfied and vehicle ran very well for my needs

Jennifer D.
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I am new in the town I rented my u haul from and it was a great start for me as a new member of the community. This was the kindest and most reliable transaction I could have asked for. The truck was clean, easy to drive and ready to go. I was treated like customers should be treated and I can say the same for the customers I saw in the store the days I was there. U Haul needs to know what amazing people they have representing their name & their business!! Thanks you Riggins Gas Station Elmer NJ!!

Grace C.
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Uhaul should consider other solutions to lost key situations. Maybe a different type of locking system.

Marc M.
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michael W.
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It was very simple and convenient..thank you

edward H.
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Daniel B.
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PAUL U.
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william h G.
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I made reservations three months ago the day before i was to pick it up I was informed that the trailer had been given out but thanks to SJ gas and shine everything went well

Barry F.
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Customer did not leave a comment.

gail T.
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Quicker communication would be helpful Everything was a good experience at this location for me.

Cynthia C.
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Have someone know how to check people in at the drop off location

No reviews have been submitted for this location.

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