Customer Reviews for Skippers Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Skippers Furniture

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Wesley E. on

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Jennifer is efficient, friendly and good at what she does. She checked me in quickly.

Stephen L. on

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Everything went as planned

Debra H. on

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Quoted 1 price charged another (higher) Billed 3 for days rented for 2 1employee waited over 2 hours for check in' truck returned on a weekend could not be verified till Wednesday had to wait to get refund until that only 1 employee returned to work 4 days later. Done with u-haul !!!!!

Wesley E. on

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Nothing but keep Jennifer! She was professional and super nice!

Terri M. on

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Super friendly and helpful!!

Ty N. on

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fix the website!

Antoine J. on

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The hours of operation need to start earlier in the morning not 10 am. The share app failed to work and it took 4 phone calls and over an hour of my time before I could get the key. Upon return the app said I had no reservation so I could not check the vehicle in via the share app. The next day, I went back to the location and the attendant ask me to assist with the vehicle check in so she could check lights and blinkers. I don't think this is the responsibility of the customer. Also the vehicle had not been washed. The windshield and mirrors were covered with dead bugs and the vehicle had damage that had not been marked.

Gale S. on

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Very Good Rental Experience

Barry E. on

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Customer did not leave a comment.

Carey J. on

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Robert M. on

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goode Y. on

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Chris A. on

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Nothing Everything Was Perfect !

Geoffrey G. on

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Make it clear that trailers don’t have jacks and must remain attached to hitch until return.

Shelley M. on

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chris C. on

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Mike M. on

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evan F. on

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The pick up of the trailer from skippers furniture was relatively easy and frictionless.

cindy C. on

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Letitia C. on

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Gary N. on

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Super friendly and helpful dropping off the trailer. Very nice folks.

Doug K. on

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Only negative experience was with the app

Margaret C. on

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Everything went well Thanks for being in the Freeport area

Wheeler C. on

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Danny H. on

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Juan A. on

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I was sent to different locations for the pick up

teresa S. on

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The woman I spoke with at this location was very nice, and through no fault of her own my reservation that I should have been picking up at the Freeport Mini Storage location at 8:00 AM, got switched to her location at 1:00 PM. Problem is, I had movers coming at 9:00 AM to load the truck! It was a major screw up. I was able to call the Freeport Mini Storage location to voice my displeasure. They got in touch with a Uhaul "manager" to try to resolve the problem. They requested to be able to pick up a truck at another location, which they said they would go get for me, and that is service I applaud. They were told no, and that I had to pick up the truck at this new location and rent it on my phone. I am an educated lady, but not as technically up to date as most younger people. The "manager" called me the night before and told me to upload my license, which after the link expiring, I was finally able to do that. This manager was very brusque and short with me. He made me feel like I was being a burden, which I did not appreciate, being the customer and having my reservation swicthed. After about 30 minutes the morning of trying to do this rental on my phone, which I had to download an app, and then the password din't work, I was finally able to get the truck and get back barely before the movers arrived.... 26 foot truck finally loaded and headed to North Carolina, only to make it to Tallahassee before breaking down on the side of the road where they sent "mechanics" that showed up to fix a heater hose, along with their pit bull. They needed a hose, two clamps and coolant, only to get the wrong clamps (even though they took part of the hose for sizing) which should have been a half hour job, FIVE hours later we were back on the road. Older trucks maybe should be kept for local moves... Not a great experience all around. Had to spend the night in a hotel (2 rooms) instead of making the trip in one day as planned. Not the best of trips on this one...

John A. on

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Alice K. on

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SHARON F. on

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The young lady that checked us in could not have been more helpful and courteous. Very professional. Happy to be given this opportunity to review your dealers. Some of the U-haul checkin experiences have been pretty lousy and not at all helpful. This dealer was outstanding.