The first question I asked when I meet the owner, "When was the last time this truck, engine and cab were serviced -top to bottom?" 'The plugs, carb/injectors, brakes, steering, movable mirrors, door seals, and seat belts. (The answer was yesterday?) As an Engineer, I do not believe that at all. After driving 154 KM I certainly did not believe it! This location may or may not the problem. The truck is the problem: The drivers seat belt did not work. I needed to put a great deal of muscle in moving this seatbelt. Once I had it myself belted in, the seatbelt did not tighten-up the way working seatbelts do, it just hung there. Sure didn't feel very save! I do not think the seat belt rack ever saw a little oil or grease on the mechanism. I could NOT adjust the right side mirror, it was frozen in place. I like to be able to use my mirrors when backing-up, or driving forward or for the matter car driving, just good thing for safety first! I had to control the steering wheel or wind-up in someone else's lane on the highway. The steering wheel was very mobile, like driving an old chev or ford truck and perhaps some cars, in days gone-bye. The brakes did not work as well as I would have liked...they need help. The Cab was very noisy-perhaps the weather strips should have been fixed/replaced where needed. I would have rubbed silicone on the door weather stripping. It would have made the cab a place where I could hear myself think never mind listen to the radio. Note: the load was very light yet, It cost me $120.00 for a 77 kilometer round trip. This says the plugs could have been replaced, the injectors cleaned or the carb reset, (asperated or injected I could not tell). I did not enjoy my rental truck with U-Haul.
gary r
Customer Reviews for Smart Gas And Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best location to rent a uhaul, made it so easy id recommend for anyone to rent from there.
Darren HGreat customer service.
Frederick NThank you very much
Jean-Michel JMud on backside of Mirrors Nothing to worry about Very friendly People
Kevan GIt was too expensive. I paid $90 for two hours driving 40.5 km. It’s insane! The banner shows $19.99 which is truly a trap. Will never use or recommend Uhaul in the future. Thanks
zahid aThe location was remote and the rental did not come with the prepaid accessories (moving blankets, dolly and wheeler). When questioned about the missing items, they were unable to provide replacements as there were none at that location.
Darrell DNothing. Everything was good. Friendly staff.
Susan WExcellent help from the support staff really appreciate your efforts 5 no 9******** star rating the location is minutes from where i live perfect!!! EXCELLENT GAS STATION OWNER WILL HIGHLY RECCOMEND TO 100,s OF OTHERS IN OGDEN / LYNNWOOD FOR WHEN EVER THEY NEED TO RENT A UHUAL TRUCK FOR THEIR MOVE
Joseph MAny future rentals i require needing a U-Haul to help with my move I will be renting from this location. It's a 2 min drive from my place I rent a storage unit nearby at the Road King truck stop so it's perfect!! Excellent customer service from both gas station owner and his support team. Anytime people on the area need a rental truck I will send them to this location Thanks again Cheers. Joe Lynnwood SE
Joseph M