Location wasn't prepared for me to pick up the vehicle and didn't have the amount of moving blankets that I paid for. I believe that this is because my pick up location was moved from the one I selected to one 30 minutes away the day before my scheduled pick up date.
Liam S
Customer Reviews for Smith Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lock was very difficult to open. But the truck was new and clean. And it’s nice to have a location that’s so convenient for those of us that live in this part of the state (very rural). Overall an excellent experience.
Stephanie HThe windows were very dirty
julies sReally easy and convenient, and you can’t beat the price!
Kathleen FIt was extremely frustrating that U-Haul refused to recognize my driver's license although it is still valid because I'm on active duty in the military. It's U-Haul's system, nothing specifically to do with this location.
Joel NThis site is excellent. Michelle was wonderful!
vicki pThe truck was excellent and the people were wonderful to work with. Thank you for everything!
Frank NThe contactless pickup and drop off outside of business hours was a breeze. Thank you!
Luke V